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Reference

Limits and defaults

The defaults a new position starts with and the limits the product enforces, grouped by area. Each number is what Truffle shows or states today.

Checked against the live product 5 Oct 2026 Changelog Copy as Markdown

This page collects the numbers you may need while setting up and running Truffle. “Default” is what a new position or account starts with. “Limit” is the most, or the least, the product allows. Where a cell reads n/a, the setting has no default or no stated limit. For what each term means, see the Glossary.

Positions and setup

ItemDefaultLimitNote
Positions per accountn/aUnlimitedOn every plan.
Position descriptionn/aAt least 200 characters to go liveTruffle reads it back as Thin, Workable or Strong.
Wizard steps4n/aDefine the role, Build position, Configure screening, Review and activate.
Role briefEmpty3 questions, all optionalEven one answer sharpens what Truffle drafts.
Drafting criteria, checks, scenarios or Environment fit questionsn/an/aUsually about 15 seconds, in the background.
Building your position on Reviewn/an/aUsually about 20 seconds while scoring criteria are set for each question.
Budget barn/aTurns amber past 20 minutes of candidate timeIt never blocks Next.
Time to get a role liven/an/aAbout 10 minutes.
Duplicating a positionn/an/aUnder 2 minutes.
Position deadlineNonen/aOptional. When it passes, the position switches to Expired. Extend it before it passes; reopening clears it.
Closing a positionn/an/aThe link and careers page stop accepting candidates the same day.

Interview response settings

These sit in the Video interview section of Configure screening and apply to every question in the interview.

SettingDefaultOptionsNote
Answer onVideoVideo or AudioAudio means audio-only answers.
Time to think30 secondsNone up to 5 minutes, or UnlimitedA countdown before recording starts.
Time to answer2 minutes1, 2 or 3 minutesThe recording time for each answer.
Retakes1 retakeNo retakes up to 3 retakesRe-recordings allowed per question.
Hide the question text while recordingOffOn or offCandidates hear the question but cannot read it back.
Clarity read (beta)OffOn or offEnglish only, and free during the beta. Applies to interviews completed after you turn it on.
Welcome and completion videosn/aUp to 120 seconds when recordedYou can also upload an MP4 or use text.
A new position's interview settings: Video, 30 seconds to think, 2 minutes to answer and 1 retake, with Clarity read off.
A new position's interview settings: Video, 30 seconds to think, 2 minutes to answer and 1 retake, with Clarity read off.

With those defaults, a five-question interview came to about 12 minutes of candidate time in the wizard. A typical one-way interview takes a candidate 10 to 15 minutes.

Questions per position

ItemDefaultLimitNote
Interview questionsSuggested set, sized by role type10Our sales development capture suggested 5.
A question you writen/a150 wordsChecked for bias risk as you type. Saved for reuse.
Question bank areasn/a7Browse by area, or search.
Work scenariosDrafted set for the role10Our capture drafted 6.
Response options per scenario44You pick one, candidates rank all four.
Environment fit questionsDrafted set for the role10Our capture drafted 6.
Preferences per Environment fit question22You pick the one true of the job.
Personality traits5, none chosenAt least 1 must be scoredEvery trait needs a choice. Truffle never suggests trait directions.

Drafting again for the same role can return a different set of scenarios or questions.

Assessments

AssessmentTime on Build positionLengthNote
Personality, Standard5 min50 statements10 statements a page on a 5-point scale. Truffle suggests the length for the role.
Personality, Express3 min20 statementsFor roles where speed matters.
Work scenarios6 minSet by you, up to 10With 6 scenarios, candidates were told about 7 minutes.
Environment fit2 minSet by you, up to 10With 6 questions, candidates were told about 2 minutes.
Assessment length for Personality: Standard at 50 questions and 5 minutes, or Express at 20 questions and 3 minutes.
Assessment length for Personality: Standard at 50 questions and 5 minutes, or Express at 20 questions and 3 minutes.
  • All three assessments together take a candidate about 12 to 13 minutes.
  • An assessed candidate costs 2 credits, with all three assessments included.
  • In Work scenarios, a candidate who ranks your pick last of four scores 0 of 3 on that scenario.
  • Environment fit shows a count, such as 4 of 6 aligned, and no percentage.

Qualification checks

Each check has a question type, a pass rule, an outcome, and a Must be answered switch.

Question typeWhat passes
Yes/NoThe answer you require, such as Yes.
NumericA minimum, a maximum or both, with an optional unit.
SelectA choice from a list you write.
Multiple selectAny, all, none or exactly one of the options you mark.
DateA fixed date, or one relative to today, such as within the last 2 years.
Free-formNo pass rule. The answer is collected for your review and never evaluated.
ItemDefaultLimitNote
OutcomesDrafted checks arrive with a proposed outcome3Reject automatically, Flag for review or Just collect it.
Must be answeredSet per checkn/aLocked on for Reject automatically.
Running checks on their ownn/aNot allowedA position needs Resume, Video Interview or Assessments on as well.
Credit costn/an/aChecks show no credit cost.

Invitations and reminders

ItemDefaultLimitNote
Invitation deadline7 daysn/aEach invitation carries a unique link.
Per-invite completion deadlineOffn/aSet a date and time zone. You can extend it after sending, for one candidate or in bulk.
Deadline warningn/an/aShown when a candidate tries to leave with less than 24 hours remaining.
Paste from spreadsheetn/a200 rows per paste, 50 invitations per sendA send over 50 is refused with “Maximum 50 candidates can be invited at once”. See Invite candidates by email.
Automatic remindersOn3At 24 hours, 72 hours and 7 days. Each can be switched off per position.
Manual remindern/aOnce every 24 hours per candidateSent from the candidate’s profile.

Candidate emails and templates

To change these emails, see Customize candidate emails.

ItemDefaultLimitNote
Candidate emailsAll on5Invitation, three reminders and the completion confirmation.
Templates per emailTruffle’s stock template20 named templates per emailOne is the company default. Paid plans only.
Merge tagsn/a9, plus {personalized_note}{candidate_first_name}, {candidate_full_name}, {company_name}, {position_title}, {estimated_duration}, {screening_type}, {deadline_date}, {sender_name}, {sender_title}.
Reply routingReply to the sender for companies created from 17 September 2026n/aOr Use one address.
Emails waiting for review in email importn/aExpire after 14 daysApplies to senders that are not accepted directly.
Email import after cancellationn/aStops 14 days past cancellationBlocked accounts stop importing too.

Resumes

RouteFile typesSize limitNote
Hosted job page apply flowPDF or DOCX5 MBRead in the candidate’s browser. No account needed.
Bulk uploadPDF or DOCX5 MB per file, up to 50 files per uploadScanned PDFs are read with text recognition. Uploaded candidates get no email.
Email importPDF or DOCX attachmentsn/aAccepted directly from Indeed, LinkedIn and ZipRecruiter.
Pinpoint, Screen resume with TrufflePDF or DOCX5 MBDoes not contact the candidate.

Each resume scored costs 1 credit.

Reviewing and sharing

ItemDefaultLimitNote
Share link expiry75 days (Hiring team, Interview record), 30 days (External share)7, 30, 75 or 180 days180 days and more than one live link per candidate are on annual plans. Password optional.
Share link audiencesn/a3Hiring team, External share, Interview record.
Share link content groupsSet by the audience8Contact details and the resume file are off until you turn them on.
Home queueCollapsed3 candidates per positionThe rest sit behind Show more.
Bulk deleten/a5 or more asks you to type DELETEDeletion cannot be undone.
Analytics time filtern/a7 days, 30 days, 90 days or AllApplies to every number on the page.
Analytics conversion percentagesHiddenShown from 10 started candidatesBefore that the position is too early to tell.
Completed interview notificationsn/aAll completed interviews, Only strong matches, or neverSet per person.
Interview match scoren/a0 to 100Bands at 70 and above, 50 to 69, and below 50.
Candidate Shorts competenciesn/a33 dimensionsEach clip is tagged with one.
Billing history3 latest periodsn/aEarlier periods sit behind Show earlier periods.

Credits and plans

PlanMonthlyAnnual, per monthCredits a monthRoll-overOverage
Starter$49Not offered200NoNone, hard cap
Core$119$99600Up to 3x pool$0.25 a credit
Team$239$1991,500Up to 3x pool$0.25 a credit
Scale$599$4994,000Up to 3x pool$0.25 a credit
CustomBook a calln/aCustomn/an/a
ItemValueNote
A resume screened1 creditCharged when it is scored.
An assessed candidate2 creditsAll three assessments included.
A completed one-way interview5 creditsCharged when the candidate submits.
Apply first1 credit per candidate who applies, then 5 more for each person you invite who finishesAs priced on Build position.
Roll-over12 months while subscribed, capped at 3x the monthly poolCore, Team and Scale. Forfeited on downgrade or cancel.
Annual billing2 months freeCore, Team and Scale. The whole year of credits is available up front.
Team membersUnlimitedNo per-seat fees.
Access after cancellingUntil the end of the billing periodCandidates can still apply and finish for 14 days after that.
Cancellation offersAt most one every 30 daysOne option is a 15-minute call with a founder.

Free trial

ItemValueNote
Length7 daysConfirmed as the last step of sign-up.
Credits30n/a
Credit cardNot neededn/a
Integrations, API and ZapierNot availableThey need a paid plan.

API, webhooks and integrations

ItemDefaultLimitNote
API accessn/aPaid plans onlyNeeds an approved access request. Keys have a name and description, and can be regenerated or deleted.
API permission levelsn/a3Read, Write and Admin.
Webhook eventsn/a2Screening completed (interview.completed) and Résumé scored (application.resume_scored).
Pinpoint key after replacementn/aOld key works for 7 daysn/a
Connecting a native integrationn/an/aUnder 10 minutes.

Account and sign-in

ItemDefaultLimitNote
Passwordn/aAt least 8 charactersWith an uppercase letter, a lowercase letter and a number (8+ characters).
Login coden/a6 digitsSent to your email.
Organization rolesn/a4Owner, Admin, Member, Viewer.
Time zoneDetected from your browsern/aSet when the account is created.

What it does not do

  • Starter has no overage, no roll-over and no annual billing. Its pool is a hard cap, so to screen more you move to a bigger plan.
  • An interview cannot hold more than 10 questions, and a question you write cannot run past 150 words.
  • A position cannot hold more than 10 work scenarios or 10 Environment fit questions.
  • Time to answer cannot go past 3 minutes, and Retakes cannot go past 3.
  • Resumes in formats other than PDF or DOCX, or over 5 MB, are not accepted.
  • A manual reminder cannot go to the same candidate more than once in 24 hours.

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Website visitor reviewRanked by Overall
YOU
You (probably)For Review · Applied via hiretruffle.com/how-it-works/limits-and-d…
Overall
Strong
Resume match
HighRelevant experience includes being on the website. (Okay the bar isn't high.)
Interview
Mixed
Requirements
1 unmet
  • Hires people
  • Read this far
  • Started a free trial

Reasoning

Match detected 🎯

We built an entire hiring metaphor to avoid saying “wait, don’t go.” Which is ironic because Truffle helps you get to the point with your candidate pool.

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