/ staffing agency software

Staffing agency software that wins the submittal race

Truffle is candidate screening software for staffing agencies that combines resume screening, one-way video interviews, and talent assessments. Drop a Position Link on the req, get a ranked shortlist, and submit a 30-second Candidate Short to the client before your competition finishes their first phone screen.
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AGENCIES AND HIGH-VOLUME TEAMS SHIP REQS WITH TRUFFLE
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/ the staffing agency hiring problem

The submittal race got faster. Your screening stack didn't.

AI-generated resumes flooded every Indeed posting. A desk that used to submit three solid candidates in four hours now filters two hundred applications that all read the same, with the client SLA unchanged. Whoever submits first wins the req. Your staffing CRM was never a screener. Bullhorn, JobAdder, Vincere, Crelate, and Recruit CRM track candidates beautifully, but they don't watch anyone answer a question. The phone-screen step is where agencies lose reqs to competitors who already have three videos in the client's inbox. Truffle slots in beside your CRM as the screening layer. You keep the system of record. You win the submittal race with a ranked shortlist and a client-ready clip before lunch.

‍It creates real friction in the right place. In a world where applying takes five seconds, a candidate who spends ten minutes recording thoughtful answers is already signaling more intent than someone who sprayed out another resume.

‍It gives you signal resumes can't. A polished application can be AI-assisted. A one-way video interview shows how someone communicates, thinks, and shows up for the role.
/ how it works for agencies

Agency-ready screening from req open to client submittal

Four steps from req intake to a video submittal sitting in the hiring manager's inbox.

Step 1 — Text the interview link to every candidate on your source list

Drop the Position Link on Indeed, LinkedIn, a client microsite, or text it after a cold call. Candidates record on their phone in ten minutes, and completion itself is a signal. If they'll spend ten minutes on a one-way interview, they're serious about the req.
Works on mobile for light-industrial and field-labor desks
One link per req, reusable across job boards and outreach
Qualification Questions gate for credentials, shift availability, or right-to-work

Step 2 — See who sounds like the role before you burn a phone screen

AI Match scores every completed one-way interview against the criteria you captured at client intake, so the desk walks in to a pipeline already ranked by fit. Two hundred raw applicants become a prioritized ten before ten a.m. The recruiter still makes the submit call, but the list is built.
Per-criterion scoring with the reasoning shown on every candidate
Same rubric applied to every candidate on the req
Rescore a req the second you tweak the criteria, no re-interviewing
Candidate pipeline ranked by match score with AI summaries showing how each candidate performed against evaluation criteria.
Magic Review interface with Candidate Shorts highlight clips, match score, and keyboard shortcuts to advance, hold, or reject candidates.

Step 3 — Submit a 30-second video, not a deck of resumes

Candidate Shorts are AI-generated highlight clips from the one-way interview, tagged with why each moment matters. Share a secure read-only link with the hiring manager, and the client meets the candidate before you schedule anything. That's how a submittal turns into an interview slot the same day.
Tagged by evaluation criteria like communication or customer orientation
Read-only client link, no login required
The strongest client-shareable artifact no CRM offers

Step 4 — Prove judgment on skilled and client-sensitive placements

For skilled trades, IT contract, healthcare support, and anything where fit is the difference between a placement that sticks and one that quits in two weeks, the Situational Judgment assessment surfaces how a candidate responds to on-the-job decisions. Results are alignment, not a pass or fail. Use them to sharpen the conversation with the client.
Scenario-based questions tailored to the desk
Environment Fit add-on for shift work, on-site, and field roles
Candidate Shorts tagged to the strongest scenario answers
Situational judgment test results comparing candidate scenario rankings to employer preferences with alignment labels and interview prompts.
/ why agencies switch

What Truffle adds beyond your staffing CRM

Your CRM tracks the candidate. Truffle handles the screening step between raw applicant and client submittal. Here's what changes.
Magic Review interface with Candidate Shorts highlight clips, match score, and keyboard shortcuts to advance, hold, or reject candidates.
/ Magic Review + Candidate Shorts

Review your entire pipeline in the time it took to phone-screen a handful

Candidate Shorts compress every interview into a 30-second highlight reel, AI-tagged to your review criteria. Share a read-only link with the client. The hiring manager meets the candidate before a call is scheduled. A submittal becomes an interview slot the same day.

Magic Review lets your desk move through a two-hundred-candidate pipeline without clicking into profiles. Highlights, reasoning, advance or pass with a keyboard shortcut. Next candidate.
30-second client-shareable clips, no login required
Keyboard shortcuts: advance, hold, or pass without leaving the flow
Full recording one click away when the client asks
/ transparent ai scoring

Every score has a reason. Every reason you can see.

Every match score shows which of your intake criteria the candidate aligned with, where the gaps are, and what drove the analysis. You set the rubric at client intake. AI measures against it consistently across every applicant. Structured evidence the recruiter brings to the submittal call, not a black-box recommendation.

Structured evidence for faster human decisions, not a black-box recommendation.
Scoring criteria set by you during client intake, not a generic algorithm
Transparent reasoning attached to every match score
Consistent evaluation across every candidate on the req
Candidate pipeline ranked by match score with AI summaries showing how each candidate performed against evaluation criteria.
AI Check flagging patterns of AI-assisted language in a candidate response with highlighted phrases and contextual explanation.
/ Built-in AI Check

Know when responses show patterns of AI assistance

AI-polished resumes got candidates through Easy Apply. AI Check helps your desk see who might still be leaning on it once they're on camera. Truffle flags responses that show patterns of AI-generated language, not as an automatic disqualification, but as a context signal so recruiters can ask better follow-ups before submitting. Useful when a client's hiring bar is high and the stakes of a bad submittal are higher.

A context layer most one-way video interview tools don't offer.
Flags patterns of AI-assisted language automatically
Context signal, not an automatic rejection
Sharper follow-up questions before the submittal goes out
/ everything included

Roles Truffle helps staffing agencies screen

Light industrial and warehouse
Shift availability, reliability, and instruction follow-through. Mobile one-way interview plus Qualification Questions.
Call center and customer service
Phone manner, composure, clarity on camera. One-way interview plus Candidate Shorts tagged Communication.
Admin and clerical
Clarity, front-desk composure, process explanation. One-way interview plus Environment Fit.
Skilled trades
HVAC, electrical, maintenance. Safety awareness and a real job story under ninety seconds. One-way interview plus Situational Judgment.
Healthcare support
MA, CNA, front desk. Credentials and patient-facing demeanor. Qualification Questions plus one-way interview.
IT and software contractors
Technical communication and judgment on ambiguous problems. One-way interview plus Situational Judgment before the CV goes to the client.
Accounting and finance temps
QuickBooks, Excel, ERP fluency, and tone. Qualification Questions plus one-way interview.
Sales and BDR placements
Phone manner, resilience, discovery instinct. Candidate Shorts as the best phone-screen replacement on the list.
Hospitality and front-of-house
Guest-first instinct, temperament under conflict. Environment Fit plus Situational Judgment.

Integrates with your ATS and other tools

Connect Truffle to the applicant tracking system and workflow management tools your team already uses. Candidate data flows between platforms so you never duplicate work or lose information.
Zapier
Connect Truffle to 7,000+ apps through Zapier. No code required—just pick your tools and automate.
Ashby
Deeper candidate insights when you connect Ashby and Truffle.
Breezy
Improve your recruiting process by integrating Truffle with Breezy HR.
Indeed
Send Truffle interview links to people who apply to your Indeed job posts.
Zapier
Connect Truffle to 7,000+ apps through Zapier. No code required—just pick your tools and automate.
Ashby
Deeper candidate insights when you connect Ashby and Truffle.
Breezy
Improve your recruiting process by integrating Truffle with Breezy HR.
Indeed
Send Truffle interview links to people who apply to your Indeed job posts.
Zapier
Connect Truffle to 7,000+ apps through Zapier. No code required—just pick your tools and automate.
Ashby
Deeper candidate insights when you connect Ashby and Truffle.
Breezy
Improve your recruiting process by integrating Truffle with Breezy HR.
Indeed
Send Truffle interview links to people who apply to your Indeed job posts.
Zapier
Connect Truffle to 7,000+ apps through Zapier. No code required—just pick your tools and automate.
Ashby
Deeper candidate insights when you connect Ashby and Truffle.
Breezy
Improve your recruiting process by integrating Truffle with Breezy HR.
Indeed
Send Truffle interview links to people who apply to your Indeed job posts.
Explore all integrations
Direct staffing CRM integration
Connect Bullhorn, JobAdder, Vincere, Crelate, and Recruit CRM to sync scored candidates and Candidate Shorts back to the candidate record. The CRM stays the system of record.
Zapier for the rest of the stack
Route candidate data to 5,000+ apps for background checks, E-Verify, texting, and Slack. Trigger actions on match score, completion, or recruiter decision.
No CRM? No problem
Run Truffle standalone if your desk is still on spreadsheets. Share a Position Link per req and export shortlists as CSV or a read-only client link.

FAQs about staffing agency software

Does Truffle replace my staffing CRM like Bullhorn or JobAdder?

No. Truffle is the screening layer that sits beside your CRM. Bullhorn, JobAdder, Vincere, Crelate, and Recruit CRM stay the system of record. Truffle handles the part that used to happen on phone screens: one-way video interviews, talent assessments, resume screening, and the 30-second Candidate Short you submit to the client.

How does Truffle help agencies win the submittal race?

Drop a Position Link on the req. Candidates record a one-way interview in ten minutes. AI Match ranks every response against the criteria you captured at client intake, and Candidate Shorts turn the strongest answers into a thirty-second clip. A desk can go from two hundred raw applicants to a ranked shortlist plus a client-shareable video before lunch.

Can you screen for light-industrial, temp, and field-labor roles?

Yes. Candidates record on their phone, so completion rates hold up for warehouse, skilled trades, hospitality, and construction desks. Qualification Questions gate for shift availability, right-to-work, and credentials. The one-way interview catches composure and reliability that a resume never shows.

Does Truffle handle pay-and-bill, timesheets, E-Verify, or background checks?

No. Truffle is not a VMS or a temp back-office system. Pay-and-bill, timesheets, E-Verify, and native background checks are out of scope. Background-check and E-Verify providers integrate through Zapier or the Truffle API, which keeps the compliance step in the tools your agency already trusts.

How does the AI actually work? Does it pick the candidate?

The AI transcribes each one-way interview, scores responses against the criteria you set, and surfaces the reasoning for every score. It does not decide. Your recruiter still makes the submit call. The value is that the recruiter walks in to a ranked pipeline with evidence, not a pile of identical resumes.

What does Truffle cost for a staffing agency?

Truffle starts at $99 a month billed annually, or $149 a month month-to-month. Every plan is flat: unlimited positions, unlimited recruiter seats, every AI feature. No per-user fees. Start with a 7-day free trial, no credit card.

Can clients see the Candidate Short without logging in?

Yes. Share a read-only link. The hiring manager opens the Candidate Short, sees the tagged highlights, and responds. No account, no password, no calendar tag. That turnaround is what converts a submittal into an interview slot the same day.