Last Updated November 1, 2024
Introduction
At Truffle Spritz, Inc. (“Truffle”, “we”, “our”, “us”), we respect your privacy and data protection rights and recognize the importance of protecting the personal data we collect and process. This Privacy Policy is designed to help you to understand what personal data we collect about you and how we use and share it.
We may collect information that can be used to identify you (“Personal Information”) when you use www.hiretruffle.com (the “Site”), use the Truffle software platform, or apply for a job with us. This
Privacy Policy explains how we collect, use, disclose, and otherwise process Personal Information in connection with our Site and related services (collectively, our “Services”).
This Privacy Policy does not apply to Personal Information about job applicants or candidates that we process on behalf of our customers. We process this information on behalf of companies and other recruiting entities, as instructed by them, in our capacity as a service provider/data processor.
What information do we collect and where do we collect it from?
Personal Information You Provide: We collect Personal Information that you intentionally provide to us. For example, when you fill-out an online form (such as when you sign-up to schedule a demo, receive our newsletter, or watch a webinar recording), we collect the information you provide and use it for the purposes described in this Privacy Policy. We collect the following types of Personal Information you provide in connection with our Services:
- Contact Information, such as name, email address, mailing address, or phone number.
- Professional Information, such as the name of your employer, your title and business responsibilities.
- Account Information, such as account credentials, billing information, payment information and other information used to administer your account, including the Services you have purchased or may be interested in.
- Event Information, such as event attendance, dietary restrictions and travel accommodations.
- Support Information, such as the content of requests or correspondence we may receive from you.
- Feedback Information, such as information shared with us to provide feedback on our Services or to participate in an optional survey.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- Applicant Information of Individuals Applying to Work for Truffle, such as your education and employment history and personal contact information.
When you sign-up for an account or sign-in to your account, you may have several options for doing so. If you choose to sign-in using a third-party account (such as Google), that third party may use your Personal Information for its own purposes. Please see that third party’s website to view their Privacy Policy. That third party may also gather certain information about you when you use our Services.
Please note that when you are signed-in to your account, we may be able to connect your activities with respect to the Services with you and your account.
Personal Information Automatically Collected: As is true of most websites and digital platforms, we collect certain Personal Information automatically when you visit and/or use our Services, including:
- Log File Data, including your internet protocol (IP) address, operating system, browser type, browser id, date/time of visit, and pages visited.
- Analytics Data, including the electronic path you take to our Services, through our Services and when exiting our Services, as well as your usage and activity on our Services, such as the links and objects you view, click or otherwise interact with.
- Location Data, including your general geographic location based on your IP address.
Personal Information from Other Sources and Third Parties: We also may obtain Personal Information from other sources, which we may combine with Personal Information we collect either automatically or directly from you.
We may receive the same categories of Personal Information as described above from the following sources and third parties:
- Employers: We may receive certain information about you in connection with your employer’s interest in or use of our Services. For example, your employer may provide us with your contact information and account information to allow us to set up an account for you.
- Social Media: If you choose to interact with us or otherwise post on social media, we may collect Personal Information you chose to make public or share directly with us. For example, if you choose to send us a question through social media, we may collect the Personal Information you provide and other Personal Information from your publicly available account to provide a response to your question.
- Information Providers: We may from time to time obtain information from third-party information providers to correct or supplement other Personal Information we collect. For example, we may obtain updated contact information from third-party information providers to reconnect with you.
- Publicly Available Information: We may also collect Personal Information from publicly available sources, such as government records or publicly available websites to supplement other Personal Information we collect.
What do we use personal information for?
We use Personal Information we collect for the following purposes:
- Service Delivery: Truffle’s primary purpose in collecting Personal Information is to facilitate and provide the Services. We use personal information to perform our contractual obligations under our Terms of Service, including to:some text
- Provide, operate and improve our Services and our business;
- Plan and manage events, including registration, billing, and connecting with other event attendees; and
- Communicate with you about our Services, including by sending announcements, updates, security alerts, and support and administrative messages.
- Marketing and Advertising: We may collect and use your Personal Information for marketing and advertising purposes. Where required under applicable law, we will only engage in marketing and advertising activities with your consent.some text
- Direct Marketing: Truffle uses Personal Information about you to contact you for marketing purposes, including telemarketing calls, and to send marketing emails that we believe may be of interest to you, such as product announcements, newsletters, educational materials, and details on upcoming events. You may opt-out of marketing emails as described in the “Opt out of marketing communications” section below.
- Interest-based advertising: Truffle and our advertising providers use website data collection technologies to display products or features that are tailored to your interests and to present advertising on other sites.
- Compliance and Protection: Truffle may use your Personal Information to comply with our legal obligations, including to prevent, detect, mitigate, and investigate potential security issues, as well as fraudulent or illegal activity. Truffle may also use your Personal Information to comply with and enforce applicable legal requirements or to protect our interest or the interest of other third parties.
- Research and Development: Truffle uses Personal Information in our legitimate business interests to diagnose technical problems, as well as to understand how our Services are being used, and to make improvements. As part of these activities, we may create aggregated, de-identified or other anonymous data from Personal Information we collect. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services, and promote our business.
- Hiring for Internal Openings: We may use Personal Information you provide to us as a job applicant on the basis of our legitimate interests to make decisions about filling roles within Truffle that we have open. For example, we may confirm prior employment you have provided to us in your resume or via your LinkedIn profile and may use your personal contact information to schedule and conduct interviews with you.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the Site or Service Provider’s (defined below) systems to recognize your browser and capture and remember certain information.
Where do we process data?
We locate our data centers in the United States. By utilizing our services, you expressly instruct us to process personal information within the United States and consent to its processing in accordance with this Privacy Policy.
How long do we retain your data?
How long we retain your Personal Information depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Do we disclose any information to outside parties?
We share information about you as follows:
- Service Providers. We may share your information with our agents, vendors and other service providers (collectively “Service Providers”) in connection with their work on our behalf. Service Providers assist us with services such as payment processing, credit checks, data analytics, marketing and promotional services, website hosting, and technical support. Service Providers are prohibited from using your information for any purpose other than to provide this assistance, although we may permit them to use aggregate information which does not identify you or de-identified data for other purposes. You can find a list of Service Providers (Sub-processors) in the following section.
- Third-Party Integrations: In connection with providing our Services, we may disclose your Personal Information to third parties that integrate with our Services. For example, we may disclose your Personal Information to the third parties we use to record or transcribe conversations in connection with the Services.
- Affiliates. We may share your information with our related entities, including our parent and sister companies. For example, we may share your information with our affiliates for customer support, marketing and technical operations.
- Business Partners. We may share your information with our business partners in connection with offering you co-branded services, selling or distributing our Service, or engaging in joint marketing activities.
- Business Transferees: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose Personal Information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction and with respect to any related due diligence. Personal Information may also be disclosed in the event of insolvency, bankruptcy, or receivership.
- Security and Compelled Disclosure. We may share your information to comply with the law or other legal process, and where required, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also share your information to protect the rights, property, life, health, security and safety of Truffle, our Services or any third party.
- Consent. We may share your information for any other purpose disclosed to you and with your consent.
Without limiting the foregoing, in our sole discretion, we may share aggregated information that does not identify you or de-identified information about you with third parties or affiliates for any purpose except as prohibited by applicable law.
We do not sell, trade, or otherwise transfer your personal information except in accordance with this Privacy Policy.
Sub-Processors: The following sub-processors provide services necessary for core platform features:
Amazon Web Services - Cloud data processing and warehousing
Intercom - Monitor interaction, provide customer support, send product updates
Postmark - Email delivery services
OpenAI - Used for LLM text generation and audio transcription
Privacy Rights and Choices
We offer the following privacy rights and choices in connection with Personal Information:
- Access to account information. You may update, correct, or delete your account information by accessing the account you have established with us on the Services.
- Opt out of marketing communications. You can opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the emails you receive from us. If you do so, you will continue to receive service-related and other non-marketing emails until you cease using our Services linked to those service updates.
- Privacy rights. You have the right to submit the following requests about your Personal Information, depending on your location and the nature of your interactions with our Services:some text
- Information about how we have collected and used Personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
- Access to a copy of the Personal Information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
- Correction of Personal Information that is inaccurate or out of date.
- Deletion of Personal Information that we no longer need to provide the Services or for other lawful purposes.
- Opt out of online tracking. You can limit online tracking by disallowing cookies (except for strictly necessary cookies required to provide the Services)
- Additional rights, such as to object to and request that we restrict our use of Personal Information.
You may submit these requests as provided in the “Contact Us” section below. We may request specific information from you to help us confirm your identity and process your request. Applicable law can limit these rights, for example, by prohibiting businesses from providing certain sensitive information in response to an access request and limiting the circumstances in which they must comply with a deletion request. If we decline a request, we will explain why we took that action, subject to legal restrictions.
If you are not satisfied with how we address your request, you may submit a complaint by contacting us. If you are based in certain jurisdictions, you may lodge a complaint about how we handle your Personal Information with a supervisory authority, including in your country of residence, place of work, or where you believe an incident took place.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your Personal Information to outside parties without your consent. Your submission of Personal Information in connection with submitting applicant or candidate data constitutes your consent to our distribution of your Personal Information to our customers for the purposes of using our Services.
If you wish to access a copy of your Personal Information as permitted under the California Consumer Privacy Act, please send an email with the subject line "CCPA Data Request" to legal@hellotruffle.com. Include your full name and address in your request. We are committed to verifying the identity of individuals making requests and facilitating the exercise of their rights under the CCPA.
Children’s Personal Information
Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit Personal Information from children under the age of 16. If you are under the age of 16, please do not use our Services or otherwise provide us with any Personal Information either directly or by other means. If a child under the age of 16 has provided Personal Information to us, we encourage the child’s parent or guardian to contact us to request that we remove the Personal Information from our systems. If we learn that any Personal Information we collect has been provided by a child under the age of 16, we will make reasonable attempts to delete that Personal Information.
Third-Party Services
Our Site and online Services may include links to third-party websites, plug-ins, applications and other services. Except where we specify otherwise, this Privacy Policy does not apply to, and we are not responsible for, any privacy practices of third-party websites and online services or the practices of other third parties. To learn about the privacy practices of third parties, please visit their respective privacy policies.
Data Security
We use commercially reasonable technical and organizational measures to help secure Personal Information against loss, misuse, and alteration appropriate to the type of Personal Information processed.
However, no data transmission over the internet or between devices can be guaranteed to be 100% secure. While we strive to protect Personal Information, we do not guarantee the security of Personal Information and you provide Personal Information at your own risk.
Data Retention
We retain Personal Information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it.
Cross-Border Processing of Personal Information
If you provide us with Personal Information when using the Services, then please note that we are
headquartered in the United States. To provide and operate our Services, it is necessary for us to process Personal Information in the United States.
If we transfer Personal Information across borders such that we are required to apply appropriate safeguards to Personal Information under applicable data protection laws, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.
Your Consent
By using our site, you consent to our Privacy Policy. If you do not consent to the collection and processing of the information required to be processed, we are unable to provide you with our service, and you should not use our site.
Updates to This Privacy Policy
We will update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the “Last Updated” date at the beginning of this Privacy Policy.
Contact Us
Truffle is the entity responsible for the processing of Personal Information governed by this Privacy Policy. If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, please send an email to legal@hiretruffle.com.
Alternatively, inquiries may be addressed to:
Truffle Spritz, Inc.
Attn: Legal Dept.
8 The Green #20671
Dover, DE 19901
