Hiring process

How to create the best hiring assessments

Written by:

Rachel Hubbard

Published on:

1/29/25

Reviewed by:

The Truffle editorial team

Updated on:

1/29/25

Hiring is often a mess.

Whether you’re navigating corporate bureaucracy or startup chaos, the experience is often inefficient, biased, and frustrating. AI recruiting tools promised to make things better, but if it’s not done right, it just makes hiring worse.

So how do we fix it? We need hiring assessments that actually measure skills, AI that enhances human decision-making, and tools that are job-relevant. Let’s break it down.

Why hiring is broken

Hiring should evaluate two things: characteristics (can I work with this person?) and abilities (can they do the job?). Unfortunately, most hiring assessments—resume reviews, interviews, and reference checks—fail at assessing the latter.

Resumes are a weak predictor of skills

Most companies start with a resume screen, assuming a person’s past roles and companies reflect their skills. But context matters.

Company size, job scope, and available resources vary so much that making hiring decisions based on resumes alone leads to bad hires.

Interviews measure performance, not ability

Behavioral interviews sound good in theory but rarely give the full picture. Candidates craft polished answers that don’t reveal key details: what did they actually do? What resources did they have?

Without real-world validation, interviews measure confidence—not competence.

Reference checks are unreliable

No one provides a bad reference. Even when hiring managers go off the record, the feedback is often vague, biased, or lacks full context.

The result? Companies make hiring decisions based on signals that don’t correlate with job performance.

Best hiring assessments and what actually works

Hiring assessments can help, but only if they’re designed well. The best hiring assessments are:

  • Job-relevant. They measure skills candidates actually need.
  • Objective. They focus on real performance, not gut feeling.
  • Structured. They remove bias by applying the same criteria to every candidate.
  • Efficient. They give hiring teams quick, useful insights.

AI in hiring: hype vs. reality

AI is often seen as the solution to hiring inefficiencies, but it comes with risks. Many AI-powered hiring assessments rely on machine learning trained on bad data, often pulled from outdated job descriptions.

That creates a garbage in, garbage out scenario that reinforces bias instead of fixing it.

A truly effective AI hiring tool should be:

  • Evidence-based. It should be tested to ensure it predicts job performance.
  • Transparent. Employers and candidates should understand how it makes decisions.
  • Human-focused. AI should help, not replace, human decision-making.
  • Inclusive. Assessments should be fair to candidates from different backgrounds.
  • Compliant. Hiring tools must meet legal and ethical standards (EEOC, GDPR).

The role of job analysis in hiring assessments

One of the most overlooked ways to improve hiring is job analysis—defining what success looks like for a role. Instead of relying on outdated job descriptions, companies should:

  1. Interview stakeholders to understand real job needs.
  2. Analyze data to identify key skills and behaviors.
  3. Survey employees in similar roles to validate competencies.
  4. Develop structured assessments aligned with actual job tasks.
  5. Use AI as a tool, not a decision-maker—leveraging data while keeping human oversight.

A good job analysis ensures that hiring assessments measure what actually matters.

Why real-world assignments are the best hiring assessments

While AI can help filter candidates, the most reliable hiring assessments involve real-world job simulations. The best hiring assessments:

  • Mirror real-world constraints (limited time, incomplete information).
  • Measure critical thinking (expected and unexpected solutions).
  • Show a candidate’s thought process, not just their final answer.
  • Encourage AI-assisted problem-solving, since that reflects modern work.
  • Test presentation skills when relevant to the role.

Corporate vs. small business hiring

Corporate hiring is a black hole—full of redundant interviews, slow-moving decisions, and keyword-scanning AI that filters out great candidates.

Small business hiring, on the other hand, is a wild mess—coffee chats turn into hiring decisions, assignments resemble unpaid work, and offers get thrown together last minute.

Both approaches fail. Corporations are too slow and rigid. Small business hiring is too chaotic and vague. The best hiring assessments combine structure with flexibility, ensuring fair, fast, and effective hiring.

How to build a smarter hiring process

Hiring doesn’t need more automation or more interviews. It needs better hiring assessments. That means:

✅ Using AI as a co-pilot, not the pilot.

✅ Grounding hiring assessments in real job analysis.

✅ Replacing generic interviews with structured job-relevant tasks.

✅ Ensuring hiring tools are ethical, inclusive, and evidence-based.

By balancing AI with human expertise, companies can create a hiring process that’s fairer, faster, and more accurate. And for candidates? It means hiring assessments that actually measure their skills—not just their ability to navigate a broken system.

Hiring is too important to leave to chance—or bad AI. It’s time for smarter hiring assessments that lead to better hiring outcomes.

Common interview technique FAQs

What are the key elements of interviewing known as the 5 C's?

The 5 C's of interviewing include Competency, Character, Communication Skills, Culture Fit, and Career Direction. Competency involves having the necessary technical skills for the task, often assessed through technical evaluations during the interview.

How can one conduct an interview effectively?

To conduct an effective interview, start by making the applicant comfortable, such as by establishing rapport with a shared topic before diving into more challenging questions. Utilize open-ended questions to encourage detailed responses, listen more than you speak, take notes diligently, and be mindful of legal boundaries in questioning.

What are five effective tips for performing well in an interview?

When giving an interview, it's advisable to arrive early, prepare a brief summary of your experience relevant to the position, listen attentively to each question, maintain a positive demeanor while avoiding negative remarks about previous employers, and be conscious of your body language and tone.

What steps should be followed to conduct a proper interview?

A good interview should begin with a friendly opening to make the candidate feel at ease, followed by proper introductions. Set clear expectations for the interview, treat it as a conversational exchange to gather essential information, and share your leadership philosophies. Finally, allow the candidate to ask their own questions.

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Rachel Hubbard
Talent acquisition expert
With over ten years of recruiting experience in both professional and retail industries, Rachel delivers personalized 5-star service to stakeholders and applicants. As a seasoned writer on best hiring practices and HR, Rachel loves to design streamlined recruitment processes and foster collaborative relationships to place top talent in ideal roles.