A Restaurant Busser is responsible for assisting servers in providing exceptional service to guests by maintaining the cleanliness and organization of the dining area. This role involves clearing tables, refilling drinks, and ensuring that guests have a pleasant dining experience. Bussers are vital in supporting the overall efficiency and effectiveness of restaurant operations, allowing servers to focus on delivering personalized service.
Job requirements
Previous experience in a similar role within the hospitality industry is preferred.Ability to work in a fast-paced environment while maintaining a high level of attention to detail.Strong communication skills with a focus on delivering excellent customer service.Physical stamina to stand, walk, and lift heavy items throughout the shift.Flexibility to work various shifts, including evenings, weekends, and holidays.Basic understanding of health and safety regulations relevant to the restaurant industry.Team-oriented attitude with the ability to work collaboratively with staff members.High school diploma or equivalent is preferred but not required.Positive and professional demeanor with a willingness to learn and adapt.Ability to handle stressful situations with composure and efficiency.Job responsibilities
Clear and reset tables promptly and efficiently to ensure a clean and welcoming environment for incoming guests.Assist servers by replenishing beverages and delivering food items to tables as needed.Maintain cleanliness of the dining area, including floors and restrooms, throughout service hours.Organize and stock service stations with necessary supplies such as utensils, napkins, and condiments.Respond to guest inquiries and requests promptly and courteously, ensuring a positive dining experience.Collaborate with kitchen staff and servers to coordinate the timely delivery of food and beverages.Perform side work duties such as sorting and polishing silverware, folding napkins, and setting up dining spaces.Adhere to health and safety regulations to ensure a safe and sanitary environment for guests and staff.Provide assistance in large group events by setting up tables and helping with service as directed by management.Monitor and report any maintenance or repair needs in the dining area to management for prompt resolution.Are you looking to start your hiring process today? Truffle can help. Check out our restaurant hiring software to learn more about how we can help.