process

Healthcare hiring trends every recruiter needs to know in 2025

Discover the latest healthcare hiring trends for 2025. Learn how recruiters can reduce ghosting, speed up hiring, and win top talent by rethinking job descriptions, referral programs, and AI workflows.

Key Takeaways

  • Hiring is still harder than ever—especially for CNA roles, which see the highest turnover
  • Ghosting is driven by slow, complex processes—not lack of interest or poor applicant quality
  • Referrals are your highest quality channel but often underperform due to lack of promotion
  • Job seekers value flexibility, career growth, and culture more than a slightly higher salary
  • Job descriptions should lead with benefits and culture—not responsibilities
  • Facilities that respond within 48 hours and hire in under a week consistently outperform
  • Automation and AI can help speed up admin tasks—but final decisions still need a human touch

The healthcare hiring landscape has never been easy. But lately, it’s started to feel like a treadmill on high speed.

You finally fill one CNA role, and two more open up. You rewrite job descriptions, revamp your careers page, and candidates still vanish without a trace.

The reality is this: demand is up, urgency is high, and the old playbook doesn’t cut it anymore.

This article unpacks the latest healthcare hiring trends that every recruiter, HR leader, and administrator needs to understand going into 2025.

These insights are pulled from recent industry webinars, surveys, and labor market data. More importantly, they’re shaped by what real healthcare recruiters are facing on the ground.

Whether you’re in long-term care, home care, or post-acute rehab, these ideas will help you move faster, attract better candidates, and keep your pipeline full of people who actually show up.

The hiring market feels tight because it is

Healthcare hasn’t followed the same hiring trajectory as the broader labor market.

While tech, professional services, and logistics have seen layoffs and hiring freezes, healthcare has remained both steady and stretched.

A recent industry-wide survey revealed:

  • 94% of healthcare facilities say hiring is still extremely difficult
  • 90% say retention is equally challenging
  • 44% feel it’s harder to hire now than it was a year ago

These aren’t isolated challenges. They’re structural.

Certified nursing assistants (CNAs) remain the most difficult role to fill and also the most prone to burnout and turnover.

Nearly 82% of facilities report the highest churn among their CNA staff, and younger workers are increasingly opting for other industries, leaving critical roles unfilled.

This is compounded by an aging population and a growing care demand that outpaces new talent entering the field.

It’s not just that you're hiring into a competitive market. You’re hiring into a shortage.

Ghosting isn’t a fluke, it’s your process

You’re not imagining it. Candidates really are ghosting more often.

But here’s what’s changed: it’s no longer about too few applicants. It’s about too many points of friction once they hit your system.

In previous years, applicant volume was the top concern among recruiters. Now, the dominant problem is process-related dropout. That means candidates applying, then disappearing. Why?

  • The application process takes too long
  • Interview scheduling is inconsistent
  • Mobile compatibility is poor
  • Communication is lagging

Put simply: candidates have options, and they won’t wait around. If they apply and don’t hear back quickly, they move on.

If your job application software isn’t mobile-friendly, they abandon it. If interviews require five back-and-forth emails, they ghost.

Speed and simplicity are the new differentiators.

Mobile-first is expected

Let’s talk numbers:

If you’re not mobile-optimized, not responding within 48 hours, or still using email as your primary outreach method, you’re already behind.

A fast-moving facility isn’t just one that hires quickly. It’s one that feels responsive, efficient, and respectful of a candidate’s time from day one.

Consider testing your own application process from your phone. If it takes more than five minutes or requires uploading a resume from Dropbox, start rethinking how much candidate time you’re demanding upfront.

Your referral program needs a rebrand

Referrals aren’t just nice to have. They’re your most powerful hiring channel. Referral candidates:

  • Are hired at 7x the rate of general applicants
  • Start faster, stay longer, and perform better
  • Cost less than job board applicants over time

So why do most referral programs underperform?

  • They're tracked in spreadsheets
  • They’re poorly promoted internally
  • The reward is unclear or unmotivating
  • Employees forget it even exists

Treat your referral program like a marketing campaign. Promote it weekly.

Text reminders to your staff. Offer bite-sized rewards people actually want like extra PTO, gas gift cards, or public shoutouts. And don’t limit referrals to current employees.

Former staff and previous candidates often have excellent networks and would happily recommend others if asked.

When in doubt, ask yourself: Would I refer a friend to apply here? If the answer is no, that’s your signal to dig deeper.

Candidates want more than a paycheck

Yes, competitive pay is important. But it’s not everything. In fact, 75% of healthcare job seekers say they would take a lower paying offer if the benefits package is better.

What are they prioritizing instead?

  • Schedule flexibility: Split shifts, rotating weekends, compressed workweeks
  • Career advancement: Clear growth paths, mentorship, certifications
  • Education reimbursement: Tuition support, upskilling incentives
  • Workplace culture: Respectful management, team cohesion, recognition

These benefits don’t just improve recruiting—they help with retention too.

And here’s the kicker: most facilities already offer at least some of these things.

They’re just not highlighting them. If you offer schedule flexibility or training stipends, it should be in the first three lines of every job description, every job board post, and every careers page.

Job descriptions need to work harder

Too many healthcare job descriptions read like legal disclaimers. Long paragraphs. Generic phrases. Responsibilities first, perks last.

That’s backwards.

Think of your job post like an ad for a product. Candidates are customers. You have to sell them—quickly.

A high-converting healthcare job description should:

  1. Start with a hook about what makes your facility different
  2. Include a two-line job summary using search-friendly language
  3. Immediately list the key benefits and perks (flexibility, growth, culture)
  4. Then outline the responsibilities and qualifications
  5. End with a clear call to action to apply

This isn’t fluff. It’s a structure that aligns with how today’s job seekers skim and compare roles.

Most hiring teams are moving fast

If your process is slower than seven days from apply to offer, you’re at risk of losing candidates to the facility down the street.

So what’s slowing teams down?

  • Reference checks
  • Interview scheduling
  • Onboarding paperwork
  • Tracking applicants across systems

These aren’t strategic problems. They’re workflow problems.

The solution is automation, not more people. Look for recruiting tools that consolidate your tech stack, reduce manual steps, and let you communicate from one central hub.

Even simple automations—like text reminders, auto-responses, or self-scheduling links—can shave days off your timeline and make your team look more professional in the process.

AI is your efficiency engine

Only 8% of healthcare organizations are currently using AI in their hiring process. That presents a big opportunity for early adopters.

But let’s be clear: AI is not here to replace human judgment. Especially not in an industry where empathy and nuance are essential.

Instead, AI should be used to:

  • Draft and revise job descriptions or email templates
  • Automate interview scheduling or reminders
  • Surface high-fit candidates based on known patterns
  • Save time without cutting corners

To start, explore public tools like ChatGPT to build job description templates, pre-screening questions, or rejection email drafts. Pair that with an ATS that integrates light automation, and you’re already ahead of the curve.

But remember: good AI is built on good data. If your candidate records are incomplete or your hiring decisions aren’t logged, AI can’t help you much.

What gets measured gets managed

Here’s a stat that stood out: most healthcare hiring teams aren’t tracking key hiring metrics.

That’s a missed opportunity.

If you want to reduce ghosting, improve referral ROI, or move faster, you need to know:

  • Time to respond
  • Time to schedule
  • Time to hire
  • Source-to-hire conversion
  • Referral program participation rates

Even simple dashboards can help you identify bottlenecks and reallocate effort toward the channels and roles that matter most.

Start small. Pick one or two metrics to track consistently. You’ll be amazed what it reveals.

Final takeaway

The biggest hiring trend in healthcare isn’t about tech, strategy, or branding. It’s about removing friction.

Friction in your application flow.
Friction in your communication.
Friction in your follow-up.

Top healthcare candidates aren’t waiting around. The teams that win are the ones that move fast, speak clearly, and treat job seekers like people—not processes.

So if you’re looking to get ahead in 2025:

  1. Rebuild your process for mobile-first candidates
  2. Prioritize speed and simplicity at every stage
  3. Use your existing team and tools more effectively
  4. Make your culture and benefits visible, not implied

Healthcare isn’t slowing down. Neither should you.

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