# How to use scorecards and structured reviews in Truffle > Set up a scorecard for a position, review a candidate with star ratings and a recommendation, and read the team's combined view once your review is in. Source: https://www.hiretruffle.com/how-it-works/guides/use-scorecards-and-structured-reviews Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end your position has a scorecard, you have submitted your own review of a candidate, and you can read how the rest of the team rated them. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position with at least one candidate, and teammates invited to your account. ## Steps ### 1. Open Reviews & scoring Open the position and choose **Settings** under its name in the sidebar. Scroll to **Reviews & scoring**, which reads **Configure how your team reviews candidates for this position.** A new position shows **No scorecard configured yet.** Choose **Set up scorecard**. ### 2. Start from the suggested criteria **Edit scorecard for this position** opens with four common criteria: **Communication skills**, **Problem solving**, **Cultural fit** and **Motivation**. Every criterion is rated on 1 to 5 stars. Use the bin icon next to a criterion to delete it. ### 3. Make the criteria fit the role Add from **SUGGESTIONS**, such as **+ Customer orientation**, or choose **+ Add custom criterion**, type a name and choose **Add**. For a Sales Development Representative this scorecard keeps Communication skills and Problem solving, and adds Customer orientation and a custom Prospecting research. A scorecard holds up to 10 criteria; the count under the list shows where you are. ### 4. Save the scorecard Choose **Save scorecard**. Reviews & scoring lists the criteria with **Edit scorecard** and **Remove**. Every reviewer on the position now rates candidates against these criteria. ### 5. Open your review of a candidate Open the candidate's profile and choose the speech bubble icon at the top right to open the evaluation panel. Your review shows **Overall rating**, **Recommendation** with **Move forward**, **Unsure** and **Decline**, and **Scorecard (4 criteria)**. With a scorecard the overall rating says **Rate scorecard below**: it is worked out from your criterion ratings. ### 6. Rate each criterion and recommend Click the stars next to each criterion. The overall rating fills in from your criterion ratings. Pick a recommendation. **Submit review** stays greyed out until you have chosen one. A recommendation is your view for the team. It does not change the candidate's status; you still decide that yourself. ### 7. Submit your review Choose **Submit review**. The panel shows **YOUR EVALUATION** with your overall rating (here **4/5**), your recommendation and **Your scorecard**, which opens to show each rating. Choose **Edit** to change it later. Your ratings are yours: no one else can change them. ### 8. See the team's reviews once yours is in A Member does not see anyone else's review of a candidate until they submit their own. After that, the team's reviews appear in the panel: the consensus, the average star rating, the number of reviews, the split of recommendations, **Scorecard averages** and one row per reviewer. Here two reviewers disagree, so it reads **No consensus**, **3.5**, **2 reviews**, **Move forward 1** and **Unsure 1**. ### 9. Compare ratings per criterion Open **Scorecard averages** to see the average for each criterion, and open a reviewer's row to see their own criterion ratings. This shows where reviewers agree and where they differ: here both rate Communication skills highly and differ most on Prospecting research. ### 10. Owners and Admins can look first Owners and Admins can see the team's reviews before they submit their own. The panel then says **You're viewing as an admin.** and **Submit your own review for it to be included in the consensus.** ### 11. The scorecard locks once ratings are in As soon as anyone submits criterion ratings, Reviews & scoring shows **This scorecard is locked because criterion ratings have been submitted.** and **Edit scorecard** is greyed out, so every review on the position uses the same criteria. > Note: Set the criteria before your team starts reviewing. ## FAQ **Does a review move the candidate forward or reject them?** No. Move forward, Unsure and Decline are each reviewer's view for the team. The candidate's status only changes when someone on your team decides. **Can teammates see my review before they write theirs?** Members cannot. They see the team's reviews only after they submit their own. Owners and Admins can look before reviewing, and the panel tells them their own review is not in the consensus yet. **Can someone change my rating?** No. Each reviewer's ratings and recommendation are their own. You can change yours with Edit. **Can I change the scorecard after reviews start?** No. Once anyone has submitted criterion ratings the scorecard is locked and Edit scorecard is greyed out. Set the criteria before reviews begin. **How many criteria can a scorecard have?** Up to 10. Each one is rated from 1 to 5 stars. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Reviews & scoring` · `Configure how your team reviews candidates for this position.` · `No scorecard configured yet.` · `Set up scorecard` · `Edit scorecard for this position` · `Communication skills` · `Problem solving` · `Cultural fit` · `Motivation` · `+ Add custom criterion` · `SUGGESTIONS` · `+ Customer orientation` · `4 of 10 criteria` · `Save scorecard` · `Edit scorecard` · `Remove` · `Overall rating` · `Rate scorecard below` · `Recommendation` · `Move forward` · `Unsure` · `Decline` · `Scorecard (4 criteria)` · `Submit review` · `YOUR EVALUATION` · `Edit` · `4/5` · `Your scorecard` · `Scorecard averages` · `No consensus` · `3.5` · `2 reviews` · `Move forward 1` · `Unsure 1` · `You're viewing as an admin.` · `Submit your own review for it to be included in the consensus.` · `This scorecard is locked because criterion ratings have been submitted.` ## Related - https://www.hiretruffle.com/how-it-works/teams - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/roles-and-permissions - https://www.hiretruffle.com/how-it-works/guides/invite-your-team-and-set-roles - https://www.hiretruffle.com/how-it-works/guides/make-a-decision --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com