# Truffle product guides > Step-by-step walkthroughs for setting up Truffle, captured from the running product. > Each guide is also available on its own at https://www.hiretruffle.com/how-it-works/guides/.md 34 guides. --- # How to add a careers page to your site in Truffle > Share your Truffle careers page link, choose which roles it lists, and add the careers widget to your website with one script tag. Source: https://www.hiretruffle.com/how-it-works/guides/add-a-careers-page-to-your-site Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a careers page link to share, the roles you want listed on it, and a widget snippet in the theme you chose, ready to paste into your website. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - The Owner or Admin role. Company settings are managed by owners and admins. - At least one active position. The careers page and widget list the active positions you choose to list. - For the widget, access to edit your website, or the person who manages it. ## Steps ### 1. Open Settings Choose your name at the bottom of the sidebar, then **Settings**. ### 2. Copy your careers page link Under **Workspace**, choose **Company profile** and scroll to **Careers page**. It reads: Your careers page and widget stay in sync automatically. Update a position once, and it updates everywhere. Copy the **Careers page link** with the button beside it. Post it on job boards, social media, or your own website. ### 3. See what the careers page shows Open the link to see the page candidates get. It is headed **Careers at** your company name, counts your open positions, and shows one card per role with its employment type. Each card opens that role's job page, where candidates apply. ### 4. Choose which roles are listed A role appears on the careers page and in the widget when **List this job publicly** is on. Find the switch on the position: **Get candidates**, open **Shareable link**, then **Get discovered** at the bottom of the row. It shows the role on your careers page. In our account the Business Development Representative is listed and the Customer Support Specialist is active but not listed, so the careers page shows **1 open position**. > Note: **Careers page embed**, under the switch, takes you back to Company profile. The Position Link guide covers the rest of the Get candidates page. ### 5. Copy the widget snippet Below the link, **Website widget** lists your open positions on your own site. The snippet is one script tag. It already carries your company and a publishable key that Truffle creates for you, so there is nothing to fill in. Choose **Copy**. > Note: We masked the key in these screenshots. Your snippet shows the full value. ### 6. Pick a theme Under **Theme**, choose **Light**, **Dark** or **Brand color**. The preview below shows your listed roles in that theme, and the snippet changes with it: Dark adds a data-theme line set to dark. The theme travels in the snippet, so pick it before you copy. ### 7. Or match your brand color **Brand color** tints the widget with your brand color, the **Primary color** set under **Brand identity** higher up the same page. The preview and the snippet update the same way. ### 8. Group roles and fine-tune Open **Advanced customization**, optional settings for the person who manages your website. It lists attributes to add to the script tag. data-group groups openings into sections by location or employment-type. Without it the widget is a flat list. Others open applications in a lightbox overlay instead of navigating away, or override the accent color, font family, card color, text colors and border color. ### 9. Paste it on your site Paste the snippet into the page of your website where the roles should appear. This step happens in your website builder or your site's code, not in Truffle. The widget lists the roles you have listed publicly, stays in sync with your positions, and links each role to its job page. > Note: If the widget cannot load, it shows a link to your hosted careers page instead. ### 10. If a careers link gets cut off A candidate who opens a careers link with its end missing sees **This application link is incomplete**, with three steps under **What to do**. Copy the careers page link with the copy button in Settings rather than from the address bar. ## FAQ **Which roles appear on my careers page and widget?** Active positions with List this job publicly switched on, under Get candidates, Shareable link, Get discovered. A role you close stops accepting candidates the same day. **Do I need to update the careers page when I add a role?** No. The careers page and the widget stay in sync with your positions. Update a position once, and it updates everywhere. **Who can set this up?** Owners and admins, who manage company settings. Anyone who can edit your website can paste the widget snippet. **Can I group roles by location?** Yes. Add data-group to the script tag, set to location or employment-type. The attributes are listed under Advanced customization. Without one, the widget shows a flat list. **Is the theme saved in Truffle?** The theme is part of the snippet you copy. Choose Light, Dark or Brand color, then copy the snippet. To change it later, pick a different theme and replace the snippet on your site. **What if the widget does not load on my site?** It shows a link to your hosted careers page instead, so candidates can still reach your roles. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Settings` · `Sign out` · `WORKSPACE` · `Company profile` · `Careers page` · `Your careers page and widget stay in sync automatically. Update a position once, and it updates everywhere.` · `Careers page link` · `Post on job boards, social media, or your own website.` · `Careers at` · `1 open position` · `Full time` · `List this job publicly` · `GET DISCOVERED` · `Shows the role on your careers page` · `Careers page embed` · `Website widget` · `Add this to your site to list your open positions there directly.` · `truffle-careers.js` · `data-company` · `data-key` · `Copy` · `Theme` · `Light` · `Dark` · `Brand color` · `Brand identity` · `Primary color` · `Advanced customization` · `Optional settings for the person who manages your website.` · `Opens job applications in a lightbox overlay instead of navigating away` · `Group openings into sections by` · `defaults to a flat list` · `This application link is incomplete` · `What to do` ## Related - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/share-your-position-link - https://www.hiretruffle.com/how-it-works/guides/create-a-job-application --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to add a personality assessment to a position in Truffle > Add a personality assessment in Truffle: switch on Personality, pick the length, set a direction for each of five traits, and read each candidate's results. Source: https://www.hiretruffle.com/how-it-works/guides/add-a-personality-assessment Last verified against the product: 2026-10-05 Time required: 8 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a live position that runs the Personality assessment against the traits you chose, and you know where to read each candidate's results. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position description of at least 200 characters. A position cannot go live on less. - A view on the work style the role needs. You set a direction for five traits yourself, and Truffle does not suggest them. ## Steps ### 1. Describe the work style in the role brief Start a new position. On **Define the role**, enter a **Position title** and a **Position description**. Then open **Role brief** and answer its three questions: **What does winning look like in the first 90 days?**, **Who would nail this position?** and **Who would struggle, even if their resume looks great?** Name the work style the role needs, such as organized and persistent, steady after a run of no-answers. Truffle reads the role brief when it suggests the screen. Choose **Next: Build position**. > Note: The role brief is optional. In our capture, with no role brief, Personality arrived switched off with a line saying to turn it on if you add work-style traits. You can always switch it on yourself. ### 2. Switch on Personality **Build the screen** arrives with Truffle's suggestions already switched on. **Assessments** costs **2 credits per candidate** and has a switch for each assessment, with the time it takes a candidate: **Personality** (**5 min**), **Work Scenarios** (**6 min**) and **Environment Fit** (**2 min**). Here Personality arrives on, marked **Suggested**, with a line that ties it to the work style in your role brief. Check that the Personality switch is on. ### 3. Decide what else runs Personality can run on its own. This guide switches off **Resume**, **Video Interview**, **Work Scenarios** and **Environment Fit**, and keeps **Assessments** and **Personality** on. **How this position runs** shows the flow: Candidate arrives, Completes assessments, You review. The footer shows the candidate's time (5 minutes) and the credits charged as candidates finish (2). Choose **Next: Configure**. > Note: Keeping a one-way interview or resume screening on is fine. If every component is off, the page reads **Nothing is on. Turn on at least one component.** and Next: Configure stays off. ### 4. Choose the assessment length **Configure screening** opens on **Personality**, marked **needs you** in the list of sections on the left. Under **Assessment length**, **Standard** is **50 questions · 5 min**: _More reliable results. The usual choice for most roles._ **Express** is **20 questions · 3 min**: _Faster for candidates. Best for high-volume roles where speed matters._ Truffle adds a line on which length fits the role. Here it suggested Standard. This guide keeps **Standard**. ### 5. Set a direction for each trait Below the length are five traits: **Conscientiousness**, **Agreeableness**, **Emotional Stability**, **Extraversion** and **Openness**. Truffle never suggests these. You choose. Each trait card offers two directions, each with its trade-off. For Conscientiousness, **Structured & thorough** carries _Trade-off: May be slower or resist shortcuts._ and **Flexible & adaptable** carries _Trade-off: May miss details or skip steps._ **Balanced** (_Flag extremes in either direction_) scores the trait without picking a side. **Not important** (_Don't score this trait_) leaves it out. Choosing an option moves you to the next trait. ### 6. Finish all five traits The counter runs from **0 of 5 traits configured** to **5 of 5 traits configured** and **All set**, and the section turns **Set**. For this Sales Development Representative we chose Structured & thorough, Balanced on Agreeableness, **Calm & steady**, **Outgoing & assertive**, and Not important on Openness. > Note: Every trait needs a choice. If you move on early, the section reads, for example, **4 traits still need your selection before saving.** At least one trait must be scored: with all five on Not important, it reads **At least one trait must be set to something other than "Not important."** ### 7. Review and activate Choose **Next: Review and activate**. Under **Review your setup**, **Personality assessment** reads **Set**. Choose **Activate position**, or **Save as draft** to finish later. Activating opens **Get candidates**, which reads **Your position is live**, with a **Shareable link** to send to candidates. ### 8. What candidates see first The welcome page lists **Personality assessment**, _Rate statements about your work style._, and **~5 minutes**. After their details, candidates see an intro: **~5 minutes · 50 statements**, _Rate each statement on a 5-point scale._, and **No right or wrong answers**. It tells them their responses help the employer understand their natural work style, and that results are shared as general tendencies, not rigid labels. They choose **Begin assessment**. ### 9. How candidates answer Candidates rate each statement from **Very Inaccurate** to **Very Accurate**, ten statements to a page, with a progress bar (**Page 1 of 5**). They move on with **Next** and finish with **Complete**. **Finish later** saves their answers so they can come back with the same link and email address. When they finish, they see **Screening complete** and **Personality assessment completed**. ### 10. Read the result on the candidate Results appear as soon as a candidate completes the assessment. Open the candidate. On **Overview**, the **Personality** card reads **Traits vs. your preferences**, with how closely the candidate matches what you chose (here **Mid alignment**), the traits that are a gap, and a line for each gap, here **Emotional Stability: Scored low, you wanted Calm & steady**. The **Assessments** tab carries the assessment signal, High, Mid or Low (here **Mid**). ### 11. See each trait against what you chose Open the **Assessments** tab. Each trait you scored gets a row: **Gap**, **Close** or **Aligned**, with **You wanted:** and where the candidate leans, such as **You wanted: Calm & steady · Leans sensitive & responsive**. A trait you set to Not important reads **Not scored**, with where the candidate leans anyway. ### 12. Use a gap as an interview question Open a trait row. A bar runs between the trait's two directions and marks the **Candidate** against **Your preference**. Below it is a plain description of the tendency. Gaps and close calls add an **Interview prompt**, here _Tell me about a time you had to stay calm in a stressful situation. What helped you manage?_ Use it to talk the gap through. The result is one input to your decision. It rejects no one. > Note: On the position's candidate list, the **ASSESS** column shows the same signal for every candidate, so you can compare them. ## FAQ **Does Truffle choose the traits for me?** No. Truffle can suggest switching Personality on and which length fits, but it never suggests a trait direction. You choose a direction, Balanced or Not important for each of the five traits. **Should I pick Standard or Express?** Standard is 50 questions and about 5 minutes, and the product describes it as more reliable and the usual choice for most roles. Express is 20 questions and about 3 minutes, for high-volume roles where speed matters. **What do Balanced and Not important do?** Balanced scores the trait without preferring a direction and flags extremes either way. Not important leaves the trait out of the result, which shows it as Not scored. You need a choice on all five traits, and at least one must be something other than Not important. **Does a personality result reject candidates?** No. The result shows how a candidate's tendencies line up with what you chose, with interview prompts for the gaps. It rejects no one. The only automatic rejection in Truffle is a qualification check you set to Reject automatically. **How long does it take candidates?** Personality takes about 5 minutes at Standard length (50 statements) and about 3 minutes at Express (20). Build position lists Work Scenarios at 6 minutes and Environment Fit at 2, so all three assessments together take about 12 to 13 minutes. **What does it cost?** Assessments cost 2 credits per candidate, charged when a candidate completes them. A candidate who never starts costs nothing. The 7-day free trial includes 30 credits, with no credit card. **Can I run Personality without a resume screen or video interview?** Yes. A position can run Personality on its own, as this guide does, or alongside resume screening, a one-way interview and the other assessments. **Is the Personality assessment validated?** It is built on the Big Five personality model, using validated, public-domain research. Candidates rate statements about how they work. Results describe tendencies and how they compare to your preferences. They do not label a candidate with a personality type. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Define the role` · `Build position` · `Configure screening` · `Review and activate` · `Role brief` · `What does winning look like in the first 90 days?` · `Who would nail this position?` · `Who would struggle, even if their resume looks great?` · `Next: Build position` · `Build the screen` · `Assessments2 credits per candidateSuggested` · `PersonalitySuggested` · `Work Scenarios` · `Environment Fit` · `5 min` · `6 min` · `2 min` · `Nothing is on. Turn on at least one component.` · `Completes assessments` · `Next: Configure` · `needs you` · `Choose a direction for each trait. Truffle never suggests these` · `Assessment length` · `Standard50 questions · 5 min` · `More reliable results. The usual choice for most roles.` · `Express20 questions · 3 min` · `Faster for candidates. Best for high-volume roles where speed matters.` · `Conscientiousness` · `Agreeableness` · `Emotional Stability` · `Extraversion` · `Openness` · `Structured & thorough` · `Trade-off: May be slower or resist shortcuts.` · `Flexible & adaptable` · `Trade-off: May miss details or skip steps.` · `Balanced` · `Flag extremes in either direction` · `Not important` · `Don't score this trait` · `Calm & steady` · `Outgoing & assertive` · `0 of 5 traits configured` · `5 of 5 traits configured` · `All set` · `4 traits still need your selection before saving.` · `At least one trait must be set to something other than` · `Next: Review and activate` · `Review your setup` · `Personality assessment` · `Set` · `Activate position` · `Save as draft` · `Your position is live` · `Shareable link` · `Rate statements about your work style.` · `~5 minutes` · `~5 minutes · 50 statements` · `Rate each statement on a 5-point scale.` · `No right or wrong answers` · `Begin assessment` · `Very Inaccurate` · `Very Accurate` · `Page 1 of 5` · `Complete` · `Finish later` · `Screening complete` · `Personality assessment completed` · `Overview` · `Traits vs. your preferences` · `Mid alignment` · `Emotional Stability: Scored low, you wanted Calm & steady` · `Mid` · `Gap` · `Close` · `Aligned` · `Not scored` · `You wanted: Calm & steady · Leans sensitive & responsive` · `Candidate` · `Your preference` · `Interview prompt` · `ASSESS` ## Video How to add a personality assessment to your hiring process: https://www.youtube.com/watch?v=_8JSA8ixJ7g - 0:00 Build the position - 0:23 Configure screening - 0:41 Review and activate, then what happens next Transcript: Here's a personality assessment on a position, set up in a few minutes. Let's add one. Start a position as usual. On Build position, switch on Assessments, and choose Personality. It looks at work style. Assessments cost two credits per candidate. And the budget bar shows the candidate's time: about five minutes. On Configure screening, you choose what the role needs. Truffle never suggests these. There are five traits, like how someone handles detail, other people, and pressure. For each, pick a direction, Balanced, or Not important. Last, review your setup, and activate. Results come back as High, Mid or Low, against what the role needs, shown next to everything else. You decide. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/assessments - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/add-work-scenario-questions - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to add environment fit questions to a position in Truffle > Add environment fit in Truffle: check the questions drafted for the role, pick what is true of the job, and see where each candidate's preferences differ. Source: https://www.hiretruffle.com/how-it-works/guides/add-environment-fit-questions Last verified against the product: 2026-10-05 Time required: 6 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a live position that asks candidates how they like to work, and you know where to read which of their preferences match the job and which differ. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position description of at least 200 characters. A position cannot go live on less. - An honest view of how the job runs day to day: the pace, the interruptions, how much of it is with people. You answer each question for the job as it is. ## Steps ### 1. Describe how the role runs Start a new position. On **Define the role**, enter a **Position title** and a **Position description**. Truffle drafts the questions from the role, so say how the work runs. For this Sales Development Representative, the description says the day is fast and interrupt-driven, mostly on the phone, with inbound leads that need a reply within the hour. The **Role brief** is optional. Here it answers **What does winning look like in the first 90 days?**, **Who would nail this position?** and **Who would struggle, even if their resume looks great?** Choose **Next: Build position**. ### 2. Check that Environment Fit is on **Build the screen** arrives with Truffle's suggestions already switched on. **Assessments** costs **2 credits per candidate** and has a switch for each assessment, with the time it takes a candidate: **Personality** (**5 min**), **Work Scenarios** (**6 min**) and **Environment Fit** (**2 min**). Environment Fit _Shows whether candidates prefer the actual work environment and conditions of this position. Helps set clear expectations._ Here it arrives on, marked **Suggested**, with a line that quotes the role brief: someone who needs long stretches of quiet focus would struggle. If it arrives off for your role, switch it on. ### 3. Decide what else runs Environment Fit can run on its own. This guide switches off **Resume**, **Video Interview**, **Personality** and **Work Scenarios**, and keeps **Assessments** and **Environment Fit** on. **How this position runs** shows the flow: Candidate arrives, Completes assessments, You review. The footer shows the candidate's time (2 minutes) and the credits charged as candidates finish (2). Choose **Next: Configure**. > Note: Keeping resume screening or a one-way interview on is fine. Each adds its own section to Configure screening. ### 4. Let Truffle draft the questions **Configure screening** opens on **Environment fit**, marked **drafting** in the list of sections on the left: _How the role really runs. Candidates pick what suits them; you pick what is true here._ While it drafts, the section reads **No questions yet** and **Drafting**, usually about 15 seconds. You can work in another section meanwhile. ### 5. Read the drafted set For this role Truffle drafted six questions: **Pace & Urgency**, **Multitasking**, **People Frequency**, **Emotional Labor**, **Structure & Process** and **Stakes & Pressure**. _Each question shows two workplace preferences._ Each arrives with one preference already picked and tagged **AI suggested**, so the counter reads **6 of 6 questions configured** and **All set**. The section header reads **6 of 6 questions · 2 min** and **Suggested, not reviewed**. The picks are Truffle's suggestion until you check them. > Note: Drafting again for the same role can return a different set. In our captures, one of the six questions changed between runs. ### 6. Open a question Open a question to see its two preferences side by side, each with a short name and a statement. Under **Pace & Urgency**, **Deliberate pace** reads _I do my best work when I can focus on deep progress without constant interruptions or changing priorities._ **Fast-paced** reads _I prefer when things move quickly and I'm responding to time-sensitive requests throughout the day._ Truffle picked Fast-paced, which matches this job. Below the preferences are **Swap** and **Remove**. ### 7. Pick what is true of the job You pick one preference per question: the one that describes how the job runs. Candidates make the same choice for themselves. Neither preference is the better one. To change Truffle's pick, choose the other preference. Here, under **Emotional Labor**, we chose **Candid expression** over **Professional composure**. The **AI suggested** tag stays on Truffle's choice, the question shows your pick under its title, and the section turned **Reviewed**. If every pick is right as drafted, choose **Looks right**. ### 8. Swap, remove or add a question **Swap** opens **Swap question**: _Choose a replacement question from the library._ **Remove** asks **Remove this question?** before it removes anything. **Add a question (6 of 10)** opens **Add question**: _Browse questions by category and add one to your assessment._ Categories include **Schedule Predictability**, **Independence & Oversight**, **Feedback Style**, **Decision Authority** and **Noise & Environment**. Open a category to see each question's two preferences, such as **A: Varied schedule · B: Predictable routine**, then choose **+ Add this**. A position holds up to 10 questions. ### 9. Review and activate Choose **Next: Review and activate**. Under **Review your setup**, **Environment fit** reads **Reviewed**. Choose **Activate position**, or **Save as draft** to finish later. Activating opens **Get candidates**, which reads **Your position is live**, with a **Shareable link** to send to candidates. ### 10. What candidates see first The welcome page lists **Environment fit**, _Answer questions about your ideal work environment._, and **~2 minutes**. After their details, candidates see an intro: _You'll see 6 pairs of statements. For each one, choose the option that sounds more like you._ Under **What to expect** it reads **~2 minutes · 6 questions** and **No right or wrong answers**. They choose **Begin questions**. ### 11. How candidates answer Candidates see one question at a time, with a progress bar (**1 of 6**). Each asks **Which sounds more like you?** and shows the two statements. Candidates see the statements only, not the preference names or your pick. They choose one, move on with **Next** and finish with **Complete**. **Finish later** lets them come back. When they finish, they see **Screening complete** and **Environment fit completed**. ### 12. Read the result on the candidate Results appear as soon as a candidate completes the questions. Open the candidate. On **Overview**, the **Environment fit** card (**How they like to work**) shows the signal, here **Mid alignment**, and a count, **4 of 6 aligned**. There is no percentage. Each gap is called out with what the candidate picked and what the role requires, here **Multitasking: Picked "Sequential focus" · Role requires "Multiple priorities"**. The **Assessments** tab carries the assessment signal, High, Mid or Low (here **Mid**). ### 13. See every question Open the **Assessments** tab. A bar counts the questions, here **Aligned 4** and **Gap 2**, and each question gets a row, gaps first. A question is **Aligned** when the candidate picked the same preference as you, for example **Both chose "Fast-paced"**, and a **Gap** when they picked the other one. ### 14. Open a gap Open a gap row. It shows **ROLE REQUIRES** with your pick and its statement, **CANDIDATE CHOSE** with theirs, and an **Interview prompt**: a question to ask the candidate about the difference. Use it to talk through how the job runs before anyone starts. The result is one input to your decision. It rejects no one. > Note: On the position's candidate list, the **ASSESS** column shows the same signal for every candidate, so you can compare them. ## FAQ **Is this a culture fit test?** No. Environment fit asks about working conditions, such as pace, interruptions, how much of the day is spent with new people, and how clear the goals are. You say which preference is true of the job, and candidates say which they prefer. It follows realistic job preview principles: it shows where expectations differ before someone starts. Environment fit is Truffle's own question set, not a validated psychometric instrument. **How many questions does a position get?** Truffle drafts a set from the role. For the Sales Development Representative in this guide it drafted six. You can swap, remove or add questions from the library, up to 10 per position. Drafting again for the same role can return a different set, so check the questions each time. **What if I disagree with the preference Truffle picked?** Choose the other preference. Every question arrives with one preference picked and tagged AI suggested, as a starting point. You can also swap the question for another from the library, or remove it. **What if I answer the way I wish the job were?** Then the result compares candidates with a job you are not offering. Pick the preference that is true of the job today. **Can candidates see which preference you picked?** No. Candidates see the two statements for each question, without the preference names or your pick. The intro tells them there are no right or wrong answers. **Is there a score or percentage?** No percentage is shown. The result counts aligned questions and gaps, for example 4 of 6 aligned, and gives a signal such as Mid alignment. Each gap shows what the role requires, what the candidate chose, and an interview prompt. **Does a gap reject candidates?** No. A gap shows where a candidate's preference differs from the job, which is something to talk about. The result rejects no one. The only automatic rejection in Truffle is a qualification check you set to Reject automatically. **What does it cost, and how long does it take candidates?** Assessments cost 2 credits per candidate, charged when a candidate completes them. A candidate who never starts costs nothing. Build position lists Environment Fit at 2 minutes, and with six questions candidates were told about 2 minutes. The 7-day free trial includes 30 credits, with no credit card. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Define the role` · `Build position` · `Configure screening` · `Review and activate` · `Role brief` · `What does winning look like in the first 90 days?` · `Who would nail this position?` · `Who would struggle, even if their resume looks great?` · `Next: Build position` · `Build the screen` · `Assessments2 credits per candidateSuggested` · `Environment FitSuggested` · `Shows whether candidates prefer the actual work environment and conditions of this position. Helps set clear expectations.` · `Personality` · `Work Scenarios` · `5 min` · `6 min` · `2 min` · `How this position runs` · `Candidate arrives` · `Completes assessments` · `You review` · `Next: Configure` · `Environment fit` · `drafting` · `How the role really runs. Candidates pick what suits them; you pick what is true here.` · `No questions yet` · `Drafting` · `usually about 15 seconds. You can work in another section meanwhile.` · `Each question shows two workplace preferences.` · `Pace & Urgency` · `Multitasking` · `People Frequency` · `Emotional Labor` · `Structure & Process` · `Stakes & Pressure` · `AI suggested` · `6 of 6 questions configured` · `All set` · `6 of 6 questions · 2 min` · `Suggested, not reviewed` · `Looks right` · `Deliberate pace` · `Fast-paced` · `I do my best work when I can focus on deep progress without constant interruptions or changing priorities.` · `I prefer when things move quickly and I'm responding to time-sensitive requests throughout the day.` · `Swap` · `Remove` · `Candid expression` · `Professional composure` · `Reviewed` · `Swap question` · `Choose a replacement question from the library.` · `Remove this question?` · `Add a question (6 of 10)` · `Add question` · `Browse questions by category and add one to your assessment.` · `Schedule Predictability` · `Independence & Oversight` · `Feedback Style` · `Decision Authority` · `Noise & Environment` · `A: Varied schedule · B: Predictable routine` · `+ Add this` · `Next: Review and activate` · `Review your setup` · `Activate position` · `Save as draft` · `Your position is live` · `Shareable link` · `Answer questions about your ideal work environment.` · `~2 minutes` · `You'll see 6 pairs of statements. For each one, choose the option that sounds more like you.` · `What to expect` · `~2 minutes · 6 questions` · `No right or wrong answers` · `Begin questions` · `1 of 6` · `Which sounds more like you?` · `Next` · `Complete` · `Finish later` · `Screening complete` · `Environment fit completed` · `Overview` · `How they like to work` · `Mid alignment` · `4 of 6 aligned` · `Picked "Sequential focus" · Role requires "Multiple priorities"` · `Mid` · `Aligned 4` · `Gap 2` · `Aligned` · `Gap` · `Both chose "Fast-paced"` · `ROLE REQUIRES` · `CANDIDATE CHOSE` · `Interview prompt` · `ASSESS` ## Video How to set up a realistic job preview (environment fit): https://www.youtube.com/watch?v=Cc4rCtinCHo - 0:00 Define the role - 0:11 Build the position, then configure screening - 0:37 Review and activate, then what happens next Transcript: Here's how to add environment fit questions to a position, so you can see how each candidate likes to work. Start a new position, and describe how the role really runs. On Build position, make sure Assessments is on, with Environment Fit chosen. Truffle drafts questions about how the work is done in this role. For a sales development rep, that's pace, structure, and working with people. Each question has two ways of working. Truffle suggests one, and you set the one this role needs. To change it, pick the other. Then review your setup, and activate the position. Each candidate's preferences sit next to what the role needs: aligned, or a gap, with a question to ask them. Next to everything else. You decide. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/assessments - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/add-work-scenario-questions - https://www.hiretruffle.com/how-it-works/guides/add-a-personality-assessment - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to add qualification checks to a position in Truffle > Add qualification checks in Truffle: review the checks it drafts, choose what a missed answer does, write your own, and read each candidate's results. Source: https://www.hiretruffle.com/how-it-works/guides/add-qualification-checks Last verified against the product: 2026-10-05 Time required: 8 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a position that asks its must-haves before the screening, with a stated outcome for every check, and you know where to read each candidate's answers. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position description of at least 200 characters. Truffle drafts the checks from it, and a position cannot go live on less. - At least one hard requirement for the role, such as work authorization or a minimum number of years in sales. ## Steps ### 1. State the must-haves in the description Start a new position. On **Define the role**, enter a **Position title** and a **Position description**. Write each hard requirement as a plain sentence, such as Must be authorized to work in the US without sponsorship. Truffle reads the description to suggest the screen and to draft the checks. Then choose **Next: Build position**. ### 2. Check that Qualification checks is on **Build the screen** arrives with Truffle's suggestions already switched on. When the description states a hard requirement, **Qualification checks** is on and marked **Suggested**, with a line that quotes the requirement. Unlike the other cards, it shows no credit cost. Checks cannot run on their own. With every other component off, the card reads **Needs Resume, Video Interview, or Assessments enabled to run** and **Next: Configure** stays off. This guide keeps **Video Interview** on and switches **Resume** and **Assessments** off. Then choose **Next: Configure**. > Note: If the description names no hard requirement, the card reads **Skipped for now** with a line on when to add it. In our capture it said to add checks if two years of B2B sales experience becomes a strict requirement. Switch it on yourself if you want checks. ### 3. Read the drafted checks **Configure screening** lists your sections on the left, each with its state. Truffle drafts the checks in the background, usually in about 15 seconds. They land as **Suggested, not reviewed**, with a count such as **3 checks · 1 min** and a **Looks right** button. Each check shows its type, the answer that passes (for example **Pass: Yes** or **Pass: ≥ 2 years**), what a missed answer does, and **Must answer** if the candidate cannot skip it. Use the pencil to edit a check and the bin to delete it. > Note: Check the outcome on every drafted check. In our capture Truffle proposed **Reject automatically** for work authorization and **Flag for review** for the other two. If the list is empty, the section offers **Generate with AI** or **Create your own**. ### 4. Choose what a missed answer does Open a check with its pencil. The editor shows **Question**, **Question type**, **Required answer** (here **Must answer yes**) and **If they don't meet this…**, which sets what happens when an answer misses the rule. **Reject automatically** rejects the candidate. **Flag for review** flags the answer for you and rejects no one. **Just collect it** records the answer for your review and never evaluates it. Below the choice, the editor reads the rule back in plain words, such as **Flags for review unless they answer Yes.** > Note: **Must be answered** is a separate switch. It decides whether the candidate can skip the question, not what the answer does. ### 5. Keep Reject automatically for real dealbreakers **Reject automatically** is a fixed rule you set. It is the only automatic rejection in Truffle. AI scores never reject anyone. Choosing it locks **Must be answered** on, so a candidate cannot pass by skipping the question, and the editor reads back **Auto-rejects unless they answer Yes. Candidates can't submit without answering.** Use it for requirements the role cannot go ahead without, such as work authorization you cannot sponsor. Use Flag for review for anything you would still weigh. Choose **Save check**. ### 6. Write a check of your own Choose **Add a question**. Write the question and pick a **Question type**: **Yes/No**, **Numeric**, **Select**, **Free-form**, **Multiple select** or **Date**. Numeric takes a minimum, a maximum or both, with an optional unit. Multiple select passes on any, all, none or exactly one of the options you mark. Date takes a fixed date or one relative to today. A Free-form check has no pass rule. Its answer is collected for your review and never evaluated. You can still switch on **Must be answered**. Choose **Create check**. > Note: **Create check** stays off until the rule is complete, and the form says what is missing. ### 7. Mark the checks reviewed Editing or adding a check marks the set **Reviewed**, and the count updates, here to **4 checks · 2 min**. If you read the drafted checks and change nothing, choose **Looks right**. ### 8. Review and activate Choose **Next: Review and activate**. Under **Review your setup**, open **Qualification checks** to see every check with its outcome. When nothing blocks go-live, choose **Activate position**, or **Save as draft** to finish later. > Note: If the drafted checks are still unreviewed, Review says **Truffle's suggested qualification checks haven't been reviewed** and Activate position stays off. **Review qualification checks** takes you back to the section. ### 9. Read a candidate's results Once candidates answer, open a candidate and choose the **Profile** tab. **Qualification checks** shows a count such as **3 evaluated · 0 collected**, a result line, and each answer next to what it required, such as **Yes · requires Yes**, marked **Met** or **Not met**. The result line reads Requirements met, Requirements met with the number flagged for review, or Auto-rejected with how many requirements were not met. ### 10. See why a candidate was rejected A candidate who misses a Reject automatically check is marked **Not qualified**. Their Profile tab names the result, here **Auto-rejected · 1 of 3 requirements not met**, and marks the answer that missed **Not met**. On the position's candidate list, **Filters** includes **Flagged for review**, to find the answers you asked to see. ## FAQ **Does Truffle reject candidates automatically?** Only when you tell it to. A qualification check set to Reject automatically is a fixed rule you write, and it is the only automatic rejection in Truffle. AI scores never reject anyone. Checks set to Flag for review or Just collect it reject no one. **What is the difference between Flag for review and Just collect it?** Flag for review checks the answer against the rule and flags it for you when it misses. Just collect it records the answer for your review and never evaluates it. Neither one rejects the candidate. **Is Must be answered the same as Reject automatically?** No. They are two separate settings. Must be answered decides whether a candidate can skip the question. If they don't meet this… decides what a missed answer does. A check set to Reject automatically is always Must be answered, so skipping cannot beat failing. **Can a free-text question be required?** Yes. A Free-form check can be set to Must be answered, so candidates cannot submit without answering it. It has no pass rule, so its answer is collected for your review and never evaluated. **Does Truffle write the checks for me?** It drafts them from your position description when it suggests checks for the role. They land as Suggested, not reviewed, and the position cannot go live until you choose Looks right or edit them. You can edit, delete, reorder or add your own. **Can I use qualification checks on their own?** No. Checks run at the start of a screening, so a position needs Resume, Video Interview or Assessments switched on as well. With everything else off, Build position says so and Next: Configure stays off. **Where do I see a candidate's answers?** On the candidate's Profile tab, under Qualification checks. Each answer shows what it required and whether it was met, under a result line such as Requirements met or Auto-rejected with how many requirements were not met. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Define the role` · `Build position` · `Configure screening` · `Review and activate` · `Next: Build position` · `Build the screen` · `Qualification checks` · `Suggested` · `Skipped for now` · `1 credit per resume` · `5 credits per screening` · `Needs Resume, Video Interview, or Assessments enabled to run` · `Next: Configure` · `Drafting qualification checks from your position details` · `usually about 15 seconds` · `Suggested, not reviewed` · `3 checks · 1 min` · `Looks right` · `Pass: Yes` · `Pass: ≥ 2 years` · `Must answer` · `Question type` · `Required answer` · `Must answer yes` · `If they don't meet this…` · `Reject automatically` · `Flag for review` · `Just collect it` · `Flags for review unless they answer Yes.` · `Must be answered` · `Candidates can't submit until they answer this.` · `Auto-rejects unless they answer Yes. Candidates can't submit without answering.` · `Locked` · `Save check` · `Add a question` · `Yes/No` · `Numeric` · `Select` · `Free-form` · `Multiple select` · `Date` · `Collected for your review` · `never evaluated` · `Create check` · `Reviewed` · `4 checks · 2 min` · `Next: Review and activate` · `Truffle's suggested qualification checks haven't been reviewed` · `Read them and choose Looks right, or edit them.` · `Review qualification checks` · `Review your setup` · `Activate position` · `Save as draft` · `Profile` · `3 evaluated · 0 collected` · `Requirements met` · `Yes · requires Yes` · `Met` · `Not met` · `Not qualified` · `Auto-rejected · 1 of 3 requirements not met` · `Flagged for review` ## Video How to add knockout questions (qualification checks) to a job: https://www.youtube.com/watch?v=kMFbIkxdzjM - 0:00 Define the role - 0:14 Build the position, then configure screening - 0:50 Where the answers show up Transcript: Here's how to add qualification checks to a position, so your must-haves get asked first. Start a new position. In the description, write each must-have as a plain sentence, like work authorization. On Build position, Truffle suggests checks from the must-haves you wrote. Qualification checks is already on. Truffle drafts the checks. Each one shows its type, and the answer that passes. Open one to set whether it must be answered, and what the answer does. Reject automatically, flag for review, or just collect it. Reject automatically is a rule you set. Scores never reject anyone. Before you go live, read the drafted checks, and choose Looks right. When candidates answer, their Profile tab shows each answer next to what it required. Your must-haves, asked up front. The rules are yours, and so is the call. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/positions - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview - https://www.hiretruffle.com/how-it-works/guides/screen-resumes-with-ai-criteria --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to add work scenarios to a position in Truffle > Add work scenarios in Truffle: switch them on, check the scenarios drafted for the role, pick the approach you want, and compare each candidate's ranking. Source: https://www.hiretruffle.com/how-it-works/guides/add-work-scenario-questions Last verified against the product: 2026-10-05 Time required: 8 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a live position that runs work scenarios against the approaches you picked, and you know where to read how each candidate's ranking compares with yours. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position description of at least 200 characters. A position cannot go live on less. - A view on how your team handles the hard moments of the role. Truffle drafts the scenarios and suggests an approach for each, and you decide which approach you want. ## Steps ### 1. Describe the situations in the role Start a new position. On **Define the role**, enter a **Position title** and a **Position description**. Truffle drafts the scenarios from the role, so name the situations the job involves. For this Sales Development Representative, the description names prospects who go quiet after a first call, push back on price, or repeat a competitor's claims. The **Role brief** is optional. Here it answers **What does winning look like in the first 90 days?**, **Who would nail this position?** and **Who would struggle, even if their resume looks great?** Choose **Next: Build position**. ### 2. Check that Work Scenarios is on **Build the screen** arrives with Truffle's suggestions already switched on. **Assessments** costs **2 credits per candidate** and has a switch for each assessment, with the time it takes a candidate: **Personality** (**5 min**), **Work Scenarios** (**6 min**) and **Environment Fit** (**2 min**). Here Work Scenarios arrives on, marked **Suggested**, with a line that quotes the prospect situations from the description. If it arrives off for your role, switch it on. ### 3. Decide what else runs Work Scenarios can run on its own. This guide switches off **Resume**, **Video Interview**, **Personality** and **Environment Fit**, and keeps **Assessments** and **Work Scenarios** on. **How this position runs** shows the flow: Candidate arrives, Completes assessments, You review. The footer shows the candidate's time (6 minutes) and the credits charged as candidates finish (2). Choose **Next: Configure**. > Note: Keeping resume screening or a one-way interview on is fine. Each adds its own section to Configure screening. ### 4. Let Truffle draft the scenarios **Configure screening** opens on **Work scenarios**, marked **drafting** in the list of sections on the left: _Situations from the role. Candidates say what they would do; you set the approach you want._ While it drafts, the section reads **Drafting work scenarios for this role**, usually about 15 seconds. You can work in another section meanwhile. ### 5. Read the drafted set For this role Truffle drafted six scenarios: **Key prospect goes silent**, **Customer cites false competitor claim**, **Quota pressure vs customer fit**, **Territory overlap with colleague**, **Sudden workload spike** and **Critical feedback from supervisor**. Each presents a situation with four response options. Each arrives with one approach already picked and tagged **AI suggested**, so the counter reads **6 of 6 scenarios configured** and **All set**. The section header reads **6 of 6 scenarios · 7 min** and **Suggested, not reviewed**. The picks are Truffle's suggestion until you check them. > Note: Drafting again for the same role can return a different set. In our captures, one or two of the six scenarios changed between runs. ### 6. Open a scenario Open a scenario to see the situation and its four approaches, each with a short name and what the candidate would do. For **Key prospect goes silent**, a prospect who was close to signing stops answering. The approaches are **Graceful exit**, **Multi thread**, **Nurture with value** and **Redirect energy**. Truffle picked Nurture with value. Below the approaches are **Swap** and **Remove**. ### 7. Pick the approach you want You pick one approach per scenario: the one that best fits how you want your team to handle it. Candidates rank all four. To change Truffle's pick, choose another approach. Here we chose Graceful exit. The **AI suggested** tag stays on Truffle's choice, the scenario shows your pick under its title, and the section turned **Reviewed**. If every pick is right as drafted, choose **Looks right**. ### 8. Swap or add a scenario **Swap** opens the scenario library to **Choose a replacement scenario from the library.** **Add a scenario (6 of 10)** opens **Add scenario**: _Browse scenarios by category and add one to your assessment._ Categories include **Teamwork**, **Integrity**, **Prioritization**, **Customer conflict** and **Stakeholder conflict**. Open a category to read its scenarios, then choose **+ Add this**. A position holds up to 10 scenarios. ### 9. Review and activate Choose **Next: Review and activate**. Under **Review your setup**, **Work scenarios** reads **Reviewed**. Choose **Activate position**, or **Save as draft** to finish later. Activating opens **Get candidates**, which reads **Your position is live**, with a **Shareable link** to send to candidates. ### 10. What candidates see first The welcome page lists **Work scenarios**, _Rank responses to real workplace situations._, and **~7 minutes**. After their details, candidates see an intro: **~7 minutes · 6 scenarios**, _Rank 4 options from best to worst for each scenario._ It tells them there is no perfect answer and that there are no trick questions. They choose **Begin scenarios**. ### 11. How candidates rank Candidates see one scenario at a time, with a progress bar (**1 of 6**). They read the situation and **Drag to rank from best to worst**. The four options are numbered and marked **Best**, **2nd**, **3rd** and **Worst** as they move. Candidates see the option text only, not the approach names. They move on with **Next** and finish with **Complete**. **Finish later** lets them come back. When they finish, they see **Screening complete** and **Work scenarios completed**. ### 12. Read the result on the candidate Results appear as soon as a candidate completes the scenarios. Open the candidate. On **Overview**, the **Work scenarios** card (**Judgment on the job**) shows the signal, here **Mid alignment**, and **2 scenarios to review**. Each one names what the candidate ranked first against your pick, here **Territory overlap with colleague: Picked "Manager mediation" · You prefer "Direct conversation"**. The **Assessments** tab carries the assessment signal, High, Mid or Low (here **Mid**). ### 13. Compare each scenario with your pick Open the **Assessments** tab. A bar counts the scenarios, here **Aligned 3**, **Close 1**, **Different 1** and **Opposite 1**, and each scenario gets a row. The label comes from where the candidate ranked your pick: first is **Aligned**, second **Close**, third **Different** and last **Opposite**. Aligned rows read, for example, **Both picked "Graceful exit"**. ### 14. Open a scenario to see the full ranking Open a row. It shows the situation and the **Candidate's ranking** of all four approaches, from Best to Worst, with your approach marked **YOUR TOP PICK**. A line sums it up, here **Candidate ranked your preferred option 4th of 4**, which scores 0 of 3. Use a gap to start a conversation about how the candidate would handle the situation. The result is one input to your decision. It rejects no one. > Note: On the position's candidate list, the **ASSESS** column shows the same signal for every candidate, so you can compare them. ## FAQ **Is this a situational judgment test?** Yes. Work scenarios is the product's name for Truffle's situational judgment test: a work situation, four plausible responses, ranked by the candidate. The difference from a published test is where the comparison comes from. Truffle compares each candidate's ranking with the approach you picked, so the result shows alignment with how your team handles the work. Work scenarios is Truffle's own question set, not a validated psychometric instrument. **How many scenarios does a position get?** Truffle drafts a set from the role. For the Sales Development Representative in this guide it drafted six. You can swap, remove or add scenarios, up to 10 per position. Drafting again for the same role can return a different set, so check the scenarios each time. **Do I rank all four approaches?** No. You pick one approach per scenario, the one you want your team to use. Candidates rank all four, and the result shows where they put your pick. **What if I disagree with the approach Truffle picked?** Choose a different approach. Every scenario arrives with one approach picked and tagged AI suggested, as a starting point. You can also swap the scenario for another from the library, or remove it. **Can candidates see which answer you prefer?** No. Candidates see the situation and the four options, without the approach names or your pick. The intro tells them there is no perfect answer and no trick questions. **Can work scenarios run without a resume screen or video interview?** Yes. A position can run work scenarios on its own, as this guide does, or alongside resume screening, a one-way interview and the other assessments. **Does a low alignment result reject candidates?** No. The result shows how a candidate's ranking compares with the approaches you picked, scenario by scenario. It rejects no one. The only automatic rejection in Truffle is a qualification check you set to Reject automatically. **What does it cost, and how long does it take candidates?** Assessments cost 2 credits per candidate, charged when a candidate completes them. A candidate who never starts costs nothing. Build position lists Work Scenarios at 6 minutes. With six scenarios, candidates were told about 7 minutes. The 7-day free trial includes 30 credits, with no credit card. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Define the role` · `Build position` · `Configure screening` · `Review and activate` · `Role brief` · `What does winning look like in the first 90 days?` · `Who would nail this position?` · `Who would struggle, even if their resume looks great?` · `Next: Build position` · `Build the screen` · `Assessments2 credits per candidateSuggested` · `Work ScenariosSuggested` · `Personality` · `Environment Fit` · `5 min` · `6 min` · `2 min` · `Completes assessments` · `Next: Configure` · `Work scenarios` · `drafting` · `Situations from the role. Candidates say what they would do; you set the approach you want.` · `Drafting work scenarios for this role` · `Each scenario presents a workplace situation with four response options.` · `Pick the approach that best fits how you want your team to handle it` · `Key prospect goes silent` · `Customer cites false competitor claim` · `Quota pressure vs customer fit` · `Territory overlap with colleague` · `Sudden workload spike` · `Critical feedback from supervisor` · `AI suggested` · `6 of 6 scenarios configured` · `All set` · `6 of 6 scenarios · 7 min` · `Suggested, not reviewed` · `Looks right` · `Graceful exit` · `Multi thread` · `Nurture with value` · `Redirect energy` · `Swap` · `Remove` · `Reviewed` · `Choose a replacement scenario from the library.` · `Add a scenario (6 of 10)` · `Add scenario` · `Browse scenarios by category and add one to your assessment.` · `Teamwork` · `Integrity` · `Prioritization` · `Customer conflict` · `Stakeholder conflict` · `+ Add this` · `Next: Review and activate` · `Review your setup` · `Activate position` · `Save as draft` · `Your position is live` · `Shareable link` · `Rank responses to real workplace situations.` · `~7 minutes` · `~7 minutes · 6 scenarios` · `Rank 4 options from best to worst for each scenario.` · `There's no perfect answer.` · `There are no trick questions.` · `Begin scenarios` · `1 of 6` · `Drag to rank from best to worst` · `Best` · `2nd` · `3rd` · `Worst` · `Next` · `Complete` · `Finish later` · `Screening complete` · `Work scenarios completed` · `Overview` · `Judgment on the job` · `Mid alignment` · `2 scenarios to review` · `Picked "Manager mediation" · You prefer "Direct conversation"` · `Mid` · `Aligned 3` · `Close 1` · `Different 1` · `Opposite 1` · `Aligned` · `Close` · `Different` · `Opposite` · `Both picked "Graceful exit"` · `Candidate's ranking` · `YOUR TOP PICK` · `Candidate ranked your preferred option 4th of 4` · `scored 0 of 3` · `ASSESS` ## Video How to add situational judgment questions to a job: https://www.youtube.com/watch?v=55Q3byG9SmE - 0:00 Define the role - 0:16 Build the position, then configure screening - 0:45 Review and activate, then what happens next Transcript: Here's how to add work scenarios to a position, so you can see how candidates would handle real situations from the job. Start a new position, and describe the situations the job involves, like prospects who go quiet, or push back on price. On Build position, keep Assessments on, and choose Work Scenarios. Truffle drafts scenarios for the role, like a key prospect going silent. Open one. There are four responses, and you pick the one you'd want. Your pick is what candidates are compared against. Truffle suggests a starting pick. Change it if your team would do it differently. Or swap a scenario for another from the library. Then review, and activate. Each candidate's ranking is compared with your picks, scenario by scenario, and labelled, from Aligned to Opposite. It sits next to everything else you know about them, and the call is yours. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/assessments - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/add-a-personality-assessment - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview - https://www.hiretruffle.com/how-it-works/guides/screen-resumes-with-ai-criteria --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to brand the candidate experience for a position in Truffle > Give one Truffle position its own logo and color, a welcome video, a completion message with a redirect, and uploaded question videos, then preview it. Source: https://www.hiretruffle.com/how-it-works/guides/brand-the-candidate-experience Last verified against the product: 2026-10-05 Time required: 10 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can override your company logo and color for one position, upload a welcome video and a question video, set a completion message and redirect, and check the result the way a candidate sees it. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position with a one-way video interview, new or already live. - Any videos you want to use as MP4, MOV or WebM files, up to 2 minutes and 50MB each. A logo as PNG, JPG or SVG, up to 2MB. ## Steps ### 1. Open a question's menu In **Configure screening**, each interview question has a menu with **Add video**, **Replace question** and **Remove question**. Choose **Add video** to put a video of the question in front of candidates. ### 2. Record the question or upload a file **Add video to question** offers **Allow camera access**, to record in the browser, and **Upload Video**, for a file you already made. Files can be **MP4, MOV, or WebM · up to 2 min · 50MB max**. ### 3. Check the question has its video An uploaded file shows **Video processing...** while Truffle prepares it. When it is ready, the question reads **Video added**, with **Edit video** and **Remove video**. ### 4. Find the candidate experience Go to **Review and activate**. **Candidate experience** is marked **Optional**. Under **Logo and colors**, a new position reads **Using your company branding**: the **Company logo** from your settings and the company primary color, with the note **Using company primary color**. ### 5. Use a different logo for this position Choose **Use different logo**. A drop zone takes **PNG, JPG or SVG (max. 2MB)**. **Use company logo** takes you back to the company one. ### 6. Set the logo and color Add your file and type a hex code, or pick one, under **Primary color**. Truffle saves as you go and confirms **Brand customization saved**. The section now reads **Using custom branding for this position** and shows the **Position-specific logo**. Truffle also says whether the color has enough contrast. ### 7. Keep the override on this position The menu next to the color has **Save as company default**, **Reset to company default** and **Reset to default**. The logo has its own menu with the first two. Leave them alone to keep the change on this position only. **Save as company default** changes the branding for your whole company. > Note: To change the company logo and color for every position, use Brand identity in your company settings instead. ### 8. Add a welcome and a completion message **Welcome message** and **Completion message and redirect** each offer **Record Video**, **Upload Video** and **Add Text**. Here the welcome is an uploaded video, which shows **Welcome video added** with **Remove** and **Replace**. The completion is text, plus a redirect URL: **Candidates are automatically redirected after 5 seconds.** ### 9. Preview it as a candidate Under **Position preview**, choose **Preview position**. The candidate's welcome page opens in a new tab, even for a draft: the position logo at the top and the welcome video under **Welcome to your screening**. ### 10. See a question with a video In the interview, a question that has a video opens on the video with **Tap to hear the question**. After it plays, the candidate sees the question text, **Replay question** and **Start recording**. ### 11. See the completion message When the candidate finishes, **Screening complete** shows your completion message. Then a countdown sends them to your redirect URL, with **Continue now** to go straight away. ## FAQ **Does changing the logo or color here change my company branding?** No. A logo or color you set under Logo and colors applies to this position only. Your company logo and color stay the default for every other position. Only Save as company default changes the company branding. **Where do the default logo and color come from?** From Brand identity in your company settings. Every position uses them until you override them on that position. **Can I go back to the company branding?** Yes. Use company logo in the logo drop zone, or Reset to company default in the logo or color menu. **What files can I upload for videos?** MP4, MOV or WebM, up to 2 minutes and 50MB. The same limits apply to question videos, the welcome video and the completion video. **Can I record instead of uploading?** Yes. Record Video on the welcome and completion messages, and Allow camera access in Add video to question, record in the browser. **What happens if I change the branding on a live position?** Welcome and completion message edits on a live position wait with the rest of the position's unpublished changes until you publish them. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Add video | Replace question | Remove question` · `Add video to question` · `Allow camera access` · `Upload Video` · `MP4, MOV, or WebM · up to 2 min · 50MB max` · `Video processing...` · `Video added` · `Edit video` · `Remove video` · `Candidate experience` · `Optional` · `Logo and colors` · `Using your company branding` · `Company logo` · `Using company primary color` · `Use different logo` · `PNG, JPG or SVG (max. 2MB)` · `Use company logo` · `Primary color` · `Brand customization saved` · `Using custom branding for this position` · `Position-specific logo` · `Save as company default` · `Reset to company default` · `Reset to default` · `Welcome message` · `Completion message and redirect` · `Record Video` · `Add Text` · `Welcome video added` · `Remove` · `Replace` · `Candidates are automatically redirected after 5 seconds.` · `Position preview` · `Preview position` · `Welcome to your screening` · `Tap to hear the question` · `Replay question` · `Start recording` · `Screening complete` · `Continue now` ## Related - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/positions - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview - https://www.hiretruffle.com/how-it-works/guides/edit-a-live-position --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to change or cancel your plan in Truffle > Read your plan, credit usage and invoices on Billing & plan, move to a bigger or smaller plan, and cancel, with what happens to access and open positions. Source: https://www.hiretruffle.com/how-it-works/guides/change-or-cancel-your-plan Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can read your plan and this period's credits, find any invoice, change plans, and cancel knowing exactly what happens to your access, your open positions and your candidates. ## Before you start - A Truffle account with the Owner or Admin role. Billing & plan is a workspace page, and Billing history is shown to owners and admins only. - A paid plan to change or cancel. On the 7-day free trial (30 credits, no credit card) the same page is where you pick a plan. ## Steps ### 1. Open Billing & plan Choose your name at the bottom of the sidebar, then **Billing & plan**. The page reads **Your subscription, credits, and invoices**. You can also reach it from **Settings**, under **Workspace**. ### 2. Read your plan card **Current plan** shows your plan, its status, such as **Active**, and under **PLAN DETAILS** the price and how it is billed. On a plan billed by card it also shows the next payment date and amount and the card on file. Its **Update** link opens the payment-method step of the billing portal, and a warning appears when the card expires before the next payment. > Note: The account in these pictures is on a Custom plan that is invoiced outside Truffle. Its card shows **Next invoice** with no amount or card, and no credits. A Starter, Core, Team or Scale plan shows the details described here. ### 3. Check this period's credits On a credit plan, **Current Usage** names the dates of the current billing period and splits the credits used into resume screens, assessments and one-way interviews. A resume screened costs 1 credit, an assessed candidate 2 and a completed one-way interview 5, all from one pool. If you go over the pool, the card offers the next plan up when its pool would cover your usage, with a conversation about a bigger plan as the other option. > Note: On Core, Team and Scale, screening past your pool keeps running and each extra credit is billed at $0.25. Starter is a hard cap with no overage. The Custom plan in the picture counts candidates instead of credits, so it shows neither the split nor the over-pool offer. ### 4. Find an invoice **Billing history** lists one row per billing period, newest first, with the current one tagged **Current**. Each row shows the plan, the credits used against the pool, and that period's invoice: its amount, a **Paid**, **Open** or **Past due** status, **View** and **Download PDF** links, and **Pay now** on an unpaid one. The three latest periods show first. Choose **Show earlier periods** for the rest. > Note: Billing history appears for plans billed by card, so it is not in the pictures above. Legacy and Custom plans billed by card see their invoices without the credits column. ### 5. Move to a bigger or smaller plan With an active subscription, you change plans on this page under the available plans, without contacting support. An upgrade applies right away. A move down is scheduled as a plan change. Every plan has every feature. Plans differ by the size of the monthly credit pool: Starter 200, Core 600, Team 1,500 and Scale 4,000. > Note: Credits you rolled over on Core, Team or Scale are forfeited when you downgrade. Starter does not roll credits over and has no annual billing. A Custom plan changes by talking to Truffle. ### 6. Start a cancellation Choose **Cancel subscription** under the plan card. On a Custom plan the link reads **Talk to us about your plan**. A window opens: **Before you go**, **What's the main reason you're cancelling?** ### 7. Pick your main reason Choose one: **We're not hiring right now**, **It costs too much**, **It didn't help me hire**, **We're switching to another tool** or **Something else**. **Continue** becomes available once you pick. **Keep my plan** closes the window and changes nothing. ### 8. Take or skip the offer Depending on your reason, the next step may make one offer. **It costs too much** offers the next plan down, shown next to your current plan. **It didn't help me hire** and **We're switching to another tool** offer a 15-minute call with a founder, or a message instead. An account gets at most one offer every 30 days. Skip the offer to go on to the confirm step. > Note: On a Custom plan, the flow ends with a talk-to-us step instead of a self-serve cancel. ### 9. Confirm, and what happens after The confirm step says what happens. You keep full access until the end date of your billing period. After that, you need to reactivate to see your positions and candidates. Candidates can still apply and finish interviews for 14 days after that, then open positions close. Cancelling also drops any plan change you had scheduled. Once you confirm, the billing page shows the end date and an **Undo cancellation** button that reverses it in one click, any time before that date. > Note: You and the account owner get an email when the cancellation is scheduled, with an undo link, the day before access ends, and when the subscription has ended. Rolled-over credits are forfeited on cancel. ## FAQ **Do I lose access as soon as I cancel?** No. Cancelling stops auto-renewal, and you keep full access until the end of the current billing period. After that you need to reactivate to see your positions and candidates. **What happens to my open positions after I cancel?** Candidates can still apply and finish interviews for 14 days after your access ends. Then open positions close. **Can I change my mind after cancelling?** Yes. Until the end date, the billing page shows Undo cancellation, which reverses it in one click. The cancellation email has an undo link too. **What happens to my rolled-over credits if I downgrade or cancel?** They are forfeited. Roll-over applies on Core, Team and Scale only while you stay subscribed, for up to 12 months and up to 3 times the monthly pool. **What happens if I use more credits than my plan includes?** On Core, Team and Scale, screening keeps running and each extra credit is billed at $0.25. Starter is a hard cap with no overage, so a busy month never becomes a surprise bill. To screen more on Starter, move to a bigger plan. **Who can see invoices?** Billing history is visible to owners and admins only. **How do I change a Custom plan?** Custom plans are set up on a call. The plan card shows Talk to us about your plan in place of Cancel subscription. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Settings` · `Notifications` · `Billing & plan` · `Invite teammates` · `Sign out` · `Your subscription, credits, and invoices` · `WORKSPACE` · `Current plan` · `Active` · `PLAN DETAILS` · `Billed monthly` · `Next invoice` · `Current Usage` · `Talk to us about your plan` · `Before you go` · `What's the main reason you're cancelling?` · `We're not hiring right now` · `It costs too much` · `It didn't help me hire` · `We're switching to another tool` · `Something else` · `Keep my plan` · `Continue` ## Related - https://www.hiretruffle.com/how-it-works/credits - https://www.hiretruffle.com/how-it-works/limits-and-defaults - https://www.hiretruffle.com/how-it-works/account - https://www.hiretruffle.com/how-it-works/guides/notifications-and-sign-in-security --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to close, archive or delete a position in Truffle > Close a Truffle position and record the hire, reopen it, set an application deadline, archive it out of the list, or delete it for good. Source: https://www.hiretruffle.com/how-it-works/guides/close-archive-or-delete-a-position Last verified against the product: 2026-10-05 Time required: 8 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can close a position and record who you hired, reopen it, let it close itself on a deadline, archive and unarchive it, delete it, and you know what candidates see at each point. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - An active position. - To archive, unarchive or delete, you need to be the position's owner, an org owner or an admin. ## Steps ### 1. Find positions by status **Positions** has five tabs: **Active**, **Drafts**, **Closed**, **Archived** and **All**, each with a count. Each row's ⋯ menu holds the actions for that status. ### 2. Start the close On an active position, choose ⋯ and then **Close position**, the last item. You can also start from **Close this position** at the top of the position's **Settings**. ### 3. Say why it is closing **Close position** asks **Why it's closing**. Choose **Hired from this position**, **Filled another way** (hired outside Truffle, or moved someone internally) or **Not filling it right now**. There is no default, so **Close position** stays off until you pick one. ### 4. Record who you hired With **Hired from this position**, pick the candidate you hired, here Morgan Ellis, and **Add another…** if there were more. The line above the buttons says what will happen: **Marks Morgan Ellis hired. Stops the link and careers page today. Reopen any time from Closed.** Choose **Close position**. ### 5. Check the confirmation Truffle confirms the position is closed, that Morgan Ellis is marked hired, and that the link and careers page stopped accepting candidates. The message has **Undo** in case you closed the wrong one. ### 6. Find it under Closed The position moves to **Closed**. Its timeline reads **Closed Oct 5 · 1 hired**. The ⋯ menu on a closed position has **Reopen**, **Archive** and **Delete**. ### 7. Read the closed position's banner Open the position. A banner says who closed it, when and why, here **1 hired: Morgan Ellis**, with **Reopen position**. It also counts the candidates still waiting, here **0 of the 2 candidates still waiting were told. 2 were not.** Closing does not email them, so tell them yourself. All candidate data stays available. ### 8. See what candidates see Anyone who opens the position's link now sees **This position is no longer open**, with the date it closed and a pointer to your current openings. ### 9. Reopen it Choose **Reopen position** on the banner, or **Reopen** in the row menu. **Reopen position?** says the link and careers page start accepting candidates again and that Morgan Ellis stays marked hired. Confirm with **Reopen position**. Truffle confirms **Position reopened**. ### 10. Set an application deadline To have a position close itself, open its **Settings** and turn on **Set application deadline**. Choose a **Date**, a **Time** and a **Timezone**, then **Save deadline**. ### 11. Check the saved deadline Truffle confirms **Application deadline saved** and shows the date and time with **Edit** and **Remove**. To give candidates longer, choose **Edit** before the deadline passes. ### 12. Watch the timeline On **Positions**, the timeline shows when the position closes, here **Opened today · closes today**. ### 13. After the deadline passes The position stops accepting candidates and moves to **Closed**, where its timeline reads **Expired** with the date. The position header reads **Expired** too. An expired position's menu leads with **Reopen** and has no copy-link item. ### 14. See the expired page Anyone who opens the link after the deadline sees **Application deadline has passed**. ### 15. Reopen an expired position Choose **Reopen** from the row menu and confirm. Truffle confirms **Position reopened** and that the position is now accepting applications. Reopening clears the deadline, so **Set application deadline** is off again. Turn it on to set a new one. > Note: Editing the deadline of a position that already reads Expired does not reopen it. Reopen first, then set the new deadline. ### 16. Close it when you are not filling it When a role is paused or cancelled, close it with **Not filling it right now**. You can add a **Note for your team (optional)**, here **Role paused until Q1.** A hire you recorded earlier still shows under Hired from this position. ### 17. Archive a closed position Archive takes a closed position out of your main list without deleting anything. Choose **Archive** in the closed position's menu. **Archive this position?** says it moves to your archives and you can still find it from Archived. Choose **Archive position**. ### 18. Find it under Archived The position now sits under **Archived**, and **All** leaves it out, here All 2. An archived position's menu has **Unarchive** and **Delete**. It cannot be reopened or duplicated while archived. ### 19. Unarchive it Choose **Unarchive**. **Unarchive this position?** says it goes back to Closed and into your main list. The dialog also offers **Reopen after unarchiving**. Choose **Unarchive position**. ### 20. Delete a position Delete is in the menu of closed, archived and draft positions, never on an active one. Choose **Delete**. **Delete position?** warns that the position is permanently removed from your workspace and that **This action cannot be undone.** Choose **Delete position**. ### 21. After you delete The position is gone from every tab, including **All**, and from search. Its link no longer finds a position: candidates who open it see **We can't find this interview**. ## FAQ **Does closing a position email the candidates still waiting?** No. Closing stops the link and careers page and records the reason. The closed position's banner counts the candidates still waiting who were not told, so you can contact them yourself. **What happens to the candidates when I close a position?** Nothing is deleted. All candidate data stays available on the closed position, and candidates you picked under Hired from this position are marked hired. **What is the difference between closed and expired?** You close a position yourself. A position expires on its own when its application deadline passes. Both sit under Closed, both stop the link, and both can be reopened. Reopening an expired position clears its deadline. **What does archiving do?** It moves a closed position from Closed to Archived, out of your main list and out of All. Nothing is deleted. Unarchive puts it back under Closed, and its dialog also offers Reopen after unarchiving. **Can I undo a delete?** No. Delete position removes the position from your workspace for good. Archive it instead if you might need it again. **Why can't I delete an active position?** Delete is only offered on closed, archived and draft positions. Close the position first. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Active` · `Drafts` · `Closed` · `Archived` · `All` · `Copy shareable link | Get candidates | Settings | Duplicate | Close position` · `Close this position` · `Why it's closing` · `Hired from this position` · `Filled another way` · `Hired outside Truffle, or moved someone internally.` · `Not filling it right now` · `Add another…` · `Marks Morgan Ellis hired. Stops the link and careers page today. Reopen any time from Closed.` · `Morgan Ellis marked hired. The link and careers page stopped accepting candidates.` · `Undo` · `1 hired` · `Reopen | Archive | Delete` · `1 hired: Morgan Ellis` · `0 of the 2 candidates still waiting were told. 2 were not.` · `Reopen position` · `This position is no longer open` · `Reopen position?` · `The link and careers page start accepting candidates again.` · `Morgan Ellis stays marked hired.` · `Position reopened` · `Set application deadline` · `Application deadline saved` · `Edit` · `Remove` · `Opened today · closes today` · `Reopen | Get candidates | Settings | Close position` · `Expired` · `Application deadline has passed` · `The position is now accepting applications` · `Note for your team (optional)` · `Archive this position?` · `Archive position` · `Unarchive | Delete` · `Unarchive this position?` · `This position will be restored to Closed status and appear in your main list.` · `Reopen after unarchiving` · `Unarchive position` · `Delete position?` · `This position will be permanently removed from your workspace. This action cannot be undone.` · `Delete position` · `We can't find this interview` ## Related - https://www.hiretruffle.com/how-it-works/positions - https://www.hiretruffle.com/how-it-works/statuses-and-emails - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/make-a-decision - https://www.hiretruffle.com/how-it-works/guides/edit-a-live-position --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to connect Ashby in Truffle > Connect Truffle to Ashby: create an Ashby API key, paste it into Truffle, paste Truffle's key back into Ashby, and add Truffle to a job's interview plan. Source: https://www.hiretruffle.com/how-it-works/guides/connect-ashby Last verified against the product: 2026-10-05 Time required: 10 min Every screenshot and label below was captured from the live product. **Outcome.** By the end Truffle is connected to Ashby, Truffle is an activity on a job's interview plan, and screening results land on the candidate in Ashby. ## Before you start - A paid Truffle plan. Integrations are available on paid plans, so a free trial cannot connect Ashby. - The Owner or Admin role in Truffle. Integrations & API sits under WORKSPACE in Settings, which only owners and admins see. - Admin access in Ashby, to create an API key and add the Truffle integration. Ashby's API sits on Ashby's paid plans, so check your Ashby plan. - At least one open Truffle position for the role you screen in Ashby. ## Steps ### 1. Create an API key in Ashby This step happens in Ashby. Go to **Admin**, then **Integrations**, then **API Keys**, and create a new key. Name it, choose Truffle as the integration partner, and continue. Ashby fills in the permissions Truffle needs. Copy the key on the last screen, because Ashby shows it only once. ### 2. Open Integrations in Truffle In Truffle, open **Settings** and choose **Integrations & API** under WORKSPACE. The **Integrations** tab opens first. Find the **Ashby** card under Available, which reads **Send screening results back to your Ashby pipeline.**, and choose **Connect**. ### 3. Paste the Ashby key and connect **Connect Ashby** asks for one thing: paste the key from Ashby into **Ashby API key**. Truffle uses it to post screening results back to Ashby. **Where to find it** repeats the path in Ashby. Choose **Connect**. If the field is empty, Truffle asks you to paste the key first. > Note: Truffle stores the Ashby key to send results back. You never see it again in Truffle. ### 4. Copy the Truffle key When you connect, Truffle creates a key of its own and shows it once, with a copy button and the steps to finish in Ashby. Copy it before you choose **Done**. Truffle does not show it again. If you lose it, choose **Reconnect** on the Ashby card to get a new one. Ashby now sits under Connected, with its health and its last activity. > Note: The Pinpoint guide shows the same one-time key panel step by step. ### 5. Paste the Truffle key into Ashby This step happens in Ashby. Go to **Admin**, then **Integrations**, then **Integrations**, and search for Truffle. Paste the Truffle key into the Truffle API Key field and save. ### 6. Add Truffle to a job's interview plan This step happens in Ashby, once for each job that should screen with Truffle. Open the job's interview plan, add Truffle as an activity on the stage that should screen, and choose the Truffle position under Assessment Type. Your open Truffle positions are the choices. ### 7. Send the screening from the candidate's profile This step happens in Ashby. When a candidate reaches that stage, send the Truffle screening from their Ashby profile. Truffle emails the candidate their link and posts the status back as In progress once they start. When a one-way video interview finishes, the match score, the match level, the questions asked and answered, a written summary and a link to Truffle land on the candidate's Ashby profile. Assessments come back as one score of High, Mid or Low. > Note: Resume screening results do not post as a score in Ashby. Ashby gets the completed status and a View in Truffle link to the full breakdown. Scores never reject anyone: you decide who moves forward in Ashby. ## FAQ **Do resume screening results appear in Ashby?** Not as a score. Ashby gets the completed status and a View in Truffle link to the criteria breakdown. One-way video interview match scores and the High, Mid or Low assessment score do post onto the Ashby profile. **What happens if I cancel a Truffle screening in Ashby?** Cancelling the screening in Ashby disqualifies the candidate's Truffle application, so the two stay in step. **Results stopped reaching Ashby. What do I do?** Check the Ashby card under Connected. It shows Connected, Degraded or Action needed, and the date of its last activity. Reconnect creates a new Truffle key. Paste it into the Truffle integration in Ashby. **Can a Member connect Ashby?** No. Only owners and admins see Integrations & API and can connect or disconnect an integration. **Can I connect Ashby on the free trial?** No. Integrations need a paid Truffle plan. The trial is 7 days with 30 credits and no credit card, and it covers screening without integrations. **Does Truffle decide who moves forward in Ashby?** No. Truffle's scores rank candidates against your criteria and show why. You move or disqualify candidates in Ashby. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Integrations & API` · `WORKSPACE` · `Integrations` · `API keys` · `Webhooks` · `Ashby` · `Send screening results back to your Ashby pipeline.` · `Connect` · `Connect Ashby` · `Paste your Ashby API key to connect. Truffle uses it to post screening results back to Ashby automatically.` · `Ashby API key` · `Paste your Ashby API key` · `Where to find it` · `In Ashby, go to Admin → Integrations → API Keys and create a key with assessment permissions.` · `Paste your Ashby API key to connect` · `Cancel` ## Related - https://www.hiretruffle.com/how-it-works/integrations - https://www.hiretruffle.com/how-it-works/scoring - https://www.hiretruffle.com/how-it-works/roles-and-permissions - https://www.hiretruffle.com/how-it-works/guides/connect-pinpoint - https://www.hiretruffle.com/how-it-works/guides/create-api-keys-and-webhooks --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to connect Pinpoint in Truffle > Connect Truffle to Pinpoint: create a Truffle key, paste it into the Truffle plugin, then screen resumes and send interviews from a Pinpoint candidate. Source: https://www.hiretruffle.com/how-it-works/guides/connect-pinpoint Last verified against the product: 2026-10-05 Time required: 10 min Every screenshot and label below was captured from the live product. **Outcome.** By the end the Truffle plugin in Pinpoint holds your Truffle key, your team can run Truffle from a Pinpoint candidate, and results land back on the candidate's Pinpoint record. ## Before you start - A paid Truffle plan. Integrations are available on paid plans, so a free trial cannot connect Pinpoint. - The Owner or Admin role in Truffle. Only owners and admins can connect Pinpoint. - The Truffle plugin added in Pinpoint. The key you create goes into its configuration. - Open Truffle positions set up for what you will run: resume criteria for resume screening, an interview or assessments for the interview. ## Steps ### 1. Open the Pinpoint card Open **Settings** and choose **Integrations & API** under WORKSPACE. On the **Integrations** tab, find **Pinpoint** under Available: **Screen resumes and send interviews from your Pinpoint pipeline.** Choose **Connect**. ### 2. Create the key **Connect Pinpoint** explains what happens: Truffle creates a key for you to paste into the Truffle plugin in Pinpoint. **Before you start** reminds you to add the plugin in Pinpoint first, and that you see the key once. Choose **Create key**. Truffle asks for nothing from Pinpoint. ### 3. Copy the key, shown once **Pinpoint connected** shows **Your Truffle key** with a copy button. Copy it now: **For security, we won't show it again.** Under **Finish in Pinpoint** are the steps to take next. This panel only closes with **Done**, so a stray click cannot lose the key. ### 4. Paste the key into the Truffle plugin This step happens in Pinpoint. Open the Truffle plugin's configuration, paste the key into the **Truffle API key** field, and save. The Truffle actions then appear on your Pinpoint candidates. ### 5. Check the connection Back in Truffle, Pinpoint now sits under Connected with the **Connected** pill and its last activity, which reads **No activity yet** until the first action runs. If something goes wrong, the pill changes to **Degraded** or **Action needed**. **Reconnect** and **Disconnect** are on the right. ### 6. Run Truffle on a Pinpoint candidate This step happens in Pinpoint. The plugin adds two actions to a candidate. **Screen resume with Truffle** scores the candidate's resume against the position's resume criteria and does not contact the candidate. **Send Truffle interview** sends the candidate Truffle's interview invitation. Each action only offers open Truffle positions set up for it. When scoring or the interview finishes, the result lands on the candidate's Pinpoint record: the resume match score and tier, the interview score and tier, assessments as a tier, and a link to the candidate in Truffle. > Note: The resume must be a PDF or DOCX file of up to 5 MB. Closed, archived or expired positions refuse new sends. Scores never reject anyone: you decide what happens next in Pinpoint. ### 7. Replace the key To replace the key, choose **Reconnect**, then **Create key**. Truffle shows the new key once, and **Your old key still works for 7 days**, so screenings already underway keep reporting back. Paste the new key into the plugin before then. ### 8. Disconnect Pinpoint **Disconnect** opens **Disconnect Pinpoint**. It revokes the Truffle key at once, which stops the Truffle actions in Pinpoint and stops results flowing back. To connect again later, you create a new key and paste it into Pinpoint. ## FAQ **Do I need a Pinpoint API key?** No. Pinpoint calls Truffle through the plugin, so the only key is the one Truffle creates for you to paste into the plugin. **Does Screen resume with Truffle email the candidate?** No. It scores the resume against the position's resume criteria and does not contact the candidate. Send Truffle interview is the action that sends an invitation. **I closed the key panel without copying the key. What now?** Truffle cannot show it again. Choose Reconnect and Create key to get a new one. The old key keeps working for 7 days while you update the plugin. **Why does a position not show up in the plugin?** Each action only offers open Truffle positions set up for it. Closed, archived or expired positions refuse new sends. **How do assessments come back to Pinpoint?** As a tier, without a score. The resume and the interview each come back with a score and a tier, plus a link to the candidate in Truffle. **Who can connect Pinpoint?** Owners and admins, on a paid plan. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Integrations & API` · `WORKSPACE` · `Pinpoint` · `Screen resumes and send interviews from your Pinpoint pipeline.` · `Connect` · `Connect Pinpoint` · `Before you start` · `You'll see the key once. Copy it before you close the next screen.` · `Create key` · `Pinpoint connected` · `Copy your Truffle key now and paste it into Pinpoint. For security, we won't show it again.` · `Your Truffle key` · `Finish in Pinpoint` · `In Pinpoint, open the Truffle plugin's configuration.` · `Paste this key into the Truffle API key field and save.` · `Done` · `Connected` · `No activity yet` · `Reconnect` · `Disconnect` · `Your old key still works for 7 days` · `Update Pinpoint before then. Screenings already underway keep reporting back in the meantime.` · `Disconnect Pinpoint` · `This action cannot be undone` · `Pinpoint disconnected` ## Related - https://www.hiretruffle.com/how-it-works/integrations - https://www.hiretruffle.com/how-it-works/scoring - https://www.hiretruffle.com/how-it-works/roles-and-permissions - https://www.hiretruffle.com/how-it-works/guides/screen-resumes-with-ai-criteria - https://www.hiretruffle.com/how-it-works/guides/connect-ashby --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to connect Zapier in Truffle > Connect Truffle to Zapier: create a Zapier key in Truffle, paste it into Zapier, and use Invite Candidate and Interview Completed in your Zaps. Source: https://www.hiretruffle.com/how-it-works/guides/connect-zapier Last verified against the product: 2026-10-05 Time required: 10 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a Zapier key from Truffle, Truffle is connected in Zapier, and a Zap moves candidates into Truffle or acts when an interview is completed. ## Before you start - A paid Truffle plan. Integrations are available on paid plans, so a free trial cannot create a Zapier key. - The Owner or Admin role in Truffle. Only admins can create, rotate, or revoke keys. - A Zapier account. ## Steps ### 1. Open the Zapier card Open **Settings** and choose **Integrations & API** under WORKSPACE. On the **Integrations** tab, find **Zapier** under Available and choose **Set up**. ### 2. Read the Zapier page The Zapier page opens, under **Integrations** in the breadcrumb. **Connecting Truffle + Zapier** holds your key. **Quick Start** lists the four steps: create a Zapier API key once, pick a template or build your own, choose **Truffle (API Key)** in Zapier and paste your key, then map fields, test and turn the Zap on. > Note: The left of the page loads Zapier's own template browser. If your browser blocks Zapier, that panel shows a message instead. Your key and your Zaps are unaffected. ### 3. Create the Zapier key Choose **Create Zapier Key**. **Create API key** asks for a **Name**, such as Zapier Integration, and an optional **Description**. Type the name and press Enter to create the key. ### 4. Paste the key into Zapier Truffle copies the new key to your clipboard and opens Zapier's Truffle page in a new tab. Paste the key there when Zapier asks for **Truffle (API Key)**. Back in Truffle, the card now reads **Zapier Integration** and shows only the start of the key, with **Manage Key** and **Disconnect**. > Note: Paste the key into Zapier straight away. Truffle shows only a masked version afterwards. ### 5. Build a Zap This step happens in Zapier. Truffle offers two building blocks. **Invite Candidate** pushes a candidate from another tool, such as your ATS or a form, into Truffle. **Interview Completed** triggers when a candidate finishes their interview, so you can send the result to Slack, a spreadsheet or your CRM. Map the fields you need, test, and turn the Zap on. > Note: Truffle's own spreadsheet recipe on the Zapier page uses the trigger "Screening Completed" with Create Spreadsheet Row in Google Sheets or Create Record in Airtable. ### 6. Disconnect Zapier **Disconnect** opens **Disconnect Zapier**. Type **Zapier Integration** to confirm, then choose **Disconnect Zapier**. The key stops working at once and Zapier's webhooks for your workspace are removed, so every Zap using the key stops until you create a new key. Manage the Zaps themselves in Zapier. ## FAQ **I lost the key. Can Truffle show it again?** No. Truffle shows only the start of the key after you create it. Disconnect, then create a new key and paste it into Zapier. **What can a Zap do with Truffle?** Invite Candidate pushes a candidate into Truffle from another tool. Interview Completed triggers when a candidate finishes their interview. **My ATS has no native connection. Can I use Zapier?** Yes. If your ATS is on Zapier, Invite Candidate can push its candidates into Truffle and Interview Completed can send results back. **Does disconnecting delete my Zaps?** No. It revokes the key and removes Zapier's webhooks for your workspace, so the Zaps stop running. You manage or delete the Zaps in Zapier. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Integrations & API` · `WORKSPACE` · `Zapier` · `Set up` · `Connecting Truffle + Zapier` · `Create a Zapier API key to connect with Zapier. Paste it when prompted for Truffle (API Key).` · `Create Zapier Key` · `Only admins can create, rotate, or revoke keys.` · `Quick Start` · `Create a Zapier API key (once).` · `Pick a template (or build your own).` · `In Zapier, choose Truffle (API Key) and paste your key.` · `Create API key` · `Name` · `Description` · `Security Notice` · `Create & copy key` · `Zapier Integration` · `Manage Key` · `Disconnect` · `Disconnect revokes the key and unsubscribes Zapier webhooks for this workspace. Manage individual Zaps in Zapier.` · `Disconnect Zapier` · `This action cannot be undone` · `to confirm deletion` · `Send candidates to a spreadsheet` · `Screening Completed` · `Create Spreadsheet Row` ## Related - https://www.hiretruffle.com/how-it-works/integrations - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/roles-and-permissions - https://www.hiretruffle.com/how-it-works/guides/create-api-keys-and-webhooks - https://www.hiretruffle.com/how-it-works/guides/connect-ashby --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to create a job application in Truffle > Create a job application in Truffle: collect a resume with Apply first, add qualification checks, preview the hosted job page, and share its link. Source: https://www.hiretruffle.com/how-it-works/guides/create-a-job-application Last verified against the product: 2026-10-05 Time required: 8 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a position whose hosted job page collects a resume and your must-haves, scores and ranks every resume against criteria you reviewed, and you know which link to share. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position description of at least 200 characters. Truffle suggests the screen and drafts the criteria and checks from it, and a position cannot go live on less. ## Steps ### 1. Define the role Start a new position. On **Define the role**, enter a **Position title** and a **Position description**. Candidates read the description on the job page. Write each hard requirement as a plain sentence, such as Must be authorized to work in the US without sponsorship, so Truffle can suggest qualification checks. Truffle reads the description back as Thin, Workable or Strong. Then choose **Next: Build position**. > Note: Department and location are optional, under **Add optional details (department, location)**. ### 2. Keep Resume and Qualification checks on **Build the screen** arrives with Truffle's suggestions already switched on, each with a **Suggested** badge and a line on why it fits this role. **Resume** costs **1 credit per resume**. **Qualification checks** shows no credit cost, quotes the requirement it found in your description, and reads **Runs at the start of screening**. Leave both switches on. This guide keeps **Video Interview** on as the step after the resume and switches **Assessments** off. > Note: Check every switch before you go on. In our capture Truffle also suggested Assessments, and we switched it off. If your description names no hard requirement, Qualification checks may arrive as Skipped for now. Switch it on yourself. ### 3. Choose Apply first Under the components, **How this position runs** asks **What do candidates do?** Choose **Apply first**, you pick who continues. Candidates send a resume, it is scored against your criteria and ranked, and they wait in your list until you invite them. The flow reads **Candidate arrives**, **Resume scored**, **Waits for your invite**, then the interview. **What this costs** prices it: 1 credit per candidate who applies, then 5 more for each person you invite who finishes. Then choose **Next: Configure**. > Note: **Apply and finish in one sitting** is the other option: candidates give their resume and record the video interview in the same session, and you review everything together. ### 4. Review the resume criteria **Configure screening** lists your sections on the left, each with its state, and opens on **Resume criteria**, tagged **Apply first**. These score the resumes candidates send when they apply. Truffle drafts them from your description in the background. They land as **Suggested, not reviewed**, here **4 criteria · 0 required**. Edit, remove or add criteria, then choose **Looks right**. > Note: A position with resume scoring on cannot go live until its drafted criteria are marked Looks right or edited. The resume screening guide covers the criteria in detail. ### 5. Review the qualification checks Choose **Qualification checks** in the list. These are asked before the interview, and with Apply first they are part of the application itself. Truffle drafts them from your description. Each check shows its type, the answer that passes (here **Pass: ≥ 2 years**), what a missed answer does (here **Flag for review**), and **Must answer**. Use **Add a question** for any must-have that is missing, then choose **Looks right**. > Note: Read what was drafted. In our capture the reason on Build the screen quoted the work authorization requirement, but the one check Truffle drafted asked about years of B2B sales experience. Add the work authorization question yourself with Add a question. Scores never reject anyone. The only automatic rejection in Truffle is a check you set to Reject automatically. The qualification checks guide covers the outcomes. ### 6. Preview as a candidate Choose **Preview as a candidate** under the section list. Your job page opens in a new tab: your company name, **is hiring**, the title, the description under **About the role**, and **Apply for this role**. Further down, **Ready to apply?** tells candidates what applying takes, worked out from your setup. Ours read: Takes about 2 minutes. You'll drop your resume, confirm a few details, and answer 1 short question. ### 7. Review and activate Choose **Next: Review and activate**. **Review your setup** lists Position setup, Role brief, Interview questions and Qualification checks. When nothing blocks go-live, the page reads **Activate your position to start sharing**. Activating does not post the role publicly. You control who sees it. Choose **Activate position**, or **Save as draft** to finish later. > Note: If the criteria or checks are still unreviewed, Review says so in a row that links back to the section, and Activate position stays off. ### 8. Check your logo and color Further down Review, **Candidate experience** sets what candidates see. Under **Logo and colors**, the position starts on **Using your company branding**: the company logo and the primary color from your company settings. Choose **Use different logo** or change the color to override them for this position only. You can also add a welcome message and a completion message. ### 9. What candidates see first Once the position is active, it has a hosted job page. Candidates see your logo, **is hiring**, the role title, its location type and employment type, **Apply for this role**, and your description. The page footer reads **Powered by Truffle** and says that hiring decisions are made by your company. ### 10. Candidates upload a resume **Apply for this role** opens **Upload your resume**. Candidates drag in a file or browse for one: **PDF or DOCX, max 5MB**. There is no account to create. The step says whether a resume is required. Our new position, with Resume on, read **A resume is required for this position.** The live position in these stills reads **Adding a resume is optional but recommended.** ### 11. Candidates confirm their details The resume is read in the candidate's browser, and **Your information** opens with the name, email and phone number it found, for the candidate to confirm or correct. Below the form, **About this application** says what AI does and does not do with their resume, including that Truffle's AI does not reject or advance any application automatically. A checkbox asks the candidate to consent to AI scoring of their resume. Then they choose **Continue**. > Note: If nothing can be read from the resume, the candidate types their details in. ### 12. Candidates answer your checks Next come **Qualification questions**, one at a time, such as **Question 1 of 3**, with **Next question** to move on. After the last question the candidate submits. With Apply first, their resume is scored against your criteria and ranked, and they wait in your list until you invite them to the interview. ### 13. Share the Shareable link Open the position and choose **Get candidates**. The first row is **Shareable link**: Candidates apply here, scored, ranked, and waiting for your invite. Open it to see the link to your job page with a copy button, the flow candidates follow, and a preview under **What candidates see**. Post the link on job boards, in social posts, or in an email. > Note: **List this job publicly**, in the same row, shows the role on your careers page. The row also offers a link that skips the apply step: anyone with it goes straight to the screening, and their resume is still collected and scored. ### 14. Share your careers page To share every open role at once, go to **Settings**, **Company profile**, **Careers page**. Copy the **Careers page link** to post on job boards, social media, or your own website. Each role on the careers page links to its job page. **Website widget** gives you a snippet that lists your open positions on your own site. The careers page and widget stay in sync with your positions automatically. ## FAQ **Do candidates need an account to apply?** No. Candidates open your job page, choose Apply for this role, upload a resume, confirm their details and answer your qualification questions. There is no account to create. **What does Apply first mean?** Candidates send a resume, it is scored against your criteria and ranked, and they wait in your list until you invite them to the next step. You choose who continues. The other option, Apply and finish in one sitting, has candidates complete the next step in the same session. **Does Truffle reject candidates based on their application?** Scores never reject anyone. Each resume is scored against the criteria you reviewed, with the reasoning shown, and you decide who continues. The only automatic rejection in Truffle is a qualification check you set to Reject automatically. **What resume files can candidates upload?** PDF or DOCX, up to 5MB. The resume is read in the candidate's browser, and they confirm the details it found. If nothing can be read, they type their details in. **How many credits does an application use?** With Apply first, 1 credit for each candidate who applies, for the resume screening, then 5 more for each person you invite who finishes the video interview. Credits are charged per step a candidate finishes. The 7-day free trial includes 30 credits, with no credit card. **Which link do I share?** Share the position's Shareable link, from Get candidates, for one role. Share your Careers page link, from Settings, Company profile, to list every open role. The Website widget lists your open positions on your own website. **Can I check the job page before candidates see it?** Yes. On Configure screening, choose Preview as a candidate to open the job page in a new tab. On a live position, Get candidates shows a preview under What candidates see. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Define the role` · `Build position` · `Configure screening` · `Review and activate` · `Position title` · `Workable` · `Add optional details (department, location)` · `Next: Build position` · `Build the screen` · `Suggested` · `1 credit per resume` · `Runs at the start of screening` · `Must be authorized to work in the US without sponsorship` · `How this position runs` · `What do candidates do?` · `Apply first` · `you pick who continues` · `Apply and finish in one sitting` · `They send a resume. It’s scored against your criteria and ranked, and they wait in your list until you invite them.` · `Candidate arrives` · `Resume scored` · `Waits for your invite` · `WHAT THIS COSTS` · `Apply first: 1 per applicant, then +5 for each person you invite who finishes.` · `Next: Configure` · `Resume criteria` · `These score the resumes candidates send when they apply.` · `Suggested, not reviewed` · `4 criteria · 0 required` · `Looks right` · `Asked before the interview.` · `How many years of B2B sales experience do you have?` · `Pass: ≥ 2 years` · `Flag for review` · `Must answer` · `Add a question` · `Preview as a candidate` · `is hiring` · `ABOUT THE ROLE` · `Ready to apply?` · `Takes about 2 minutes. You'll drop your resume, confirm a few details, and answer 1 short question.` · `Next: Review and activate` · `Review your setup` · `Activate your position to start sharing` · `Activating doesn't post publicly` · `Activate position` · `Save as draft` · `Candidate experience` · `Logo and colors` · `Using your company branding` · `Use different logo` · `Using company primary color` · `Apply for this role` · `Powered by Truffle` · `Hiring decisions are made by` · `Upload your resume` · `PDF or DOCX, max 5MB` · `A resume is required for this position.` · `Adding a resume is optional but recommended.` · `Your information` · `About this application` · `Truffle's AI does not reject or advance any application automatically` · `I consent to AI scoring of my resume` · `Continue` · `Qualification questions` · `Question 1 of 3` · `Next question` · `Get candidates` · `Shareable link` · `Candidates apply here` · `WHAT CANDIDATES SEE` · `List this job publicly` · `Shows the role on your careers page` · `SKIP THE APPLY STEP` · `Their resume is still collected and scored.` · `Company profile` · `Careers page` · `Careers page link` · `Post on job boards, social media, or your own website.` · `Website widget` · `Your careers page and widget stay in sync automatically.` ## Video How to create a job application with screening built in: https://www.youtube.com/watch?v=8LhSNA3xGqk - 0:00 Define the role - 0:11 Build the position - 0:21 Configure screening, then what candidates see - 0:45 Copy the shareable link Transcript: Here's a job application in Truffle, set up in a few minutes. Let's build one. Start a new position, and describe the role. Truffle suggests your screen from it. Resume and qualification checks arrive switched on, each with the reason it fits this role. Then choose apply first, so you pick who continues. On Configure screening, Truffle drafts your qualification checks. Review them, and add any must-have it missed. Once it's live, candidates open your job page, and choose apply for this role. They upload a resume, with no account to create. Truffle reads it, and they confirm their details. Then they answer your checks. To share it, open Get candidates, and copy the shareable link. Every resume comes back scored against your criteria, with the reasoning shown. You pick who continues. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/positions - https://www.hiretruffle.com/how-it-works/guides/screen-resumes-with-ai-criteria - https://www.hiretruffle.com/how-it-works/guides/add-qualification-checks --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to create API keys and webhooks in Truffle > Create a Truffle API key with Read, Write or Admin access, copy it once, regenerate or delete it, and set up a webhook with its events and a test. Source: https://www.hiretruffle.com/how-it-works/guides/create-api-keys-and-webhooks Last verified against the product: 2026-10-05 Time required: 10 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have an API key with the access it needs, you know how to replace or remove it, and a webhook sends your system the events you chose. ## Before you start - A paid Truffle plan. API access is not included with the free trial. - The Owner or Admin role in Truffle. Integrations & API sits under WORKSPACE in Settings, which only owners and admins see. - For a webhook, a public https address on your side that accepts HTTP POST requests. ## Steps ### 1. Request API access Open **Settings**, choose **Integrations & API** under WORKSPACE, then the **API keys** tab. The first time, it shows **Request API Access**: **API access requires approval to ensure security and proper usage.** Choose **Request Access**. Truffle reviews the request, and the tab says to expect an answer within 1-2 business days. The **Webhooks** tab opens once access is approved, too. ### 2. Create your first key Once access is approved, the tab reads **No API keys yet**. Choose **Create API Key**. ### 3. Name the key and choose its access Give the key a **Name** and, if you like, a **Description**, so you can tell your keys apart later. Then choose its access. **Read Access** is ticked to start with: **View candidates, jobs, and screening results**. Add **Write Access** to **Create candidates, send invites, update records**. Choose **Create API Key**. > Note: Give each key only the access it needs. The access belongs to the key, not to the person who made it. ### 4. Use Admin Access only when you need it **Admin Access** is **Full access including webhooks and settings**. Ticking it greys out Read Access and Write Access, because Admin covers them. ### 5. Copy the key, shown once **API Key Created** shows **Your API Key** with a copy button. Copy it and store it somewhere safe: you won't be able to see it again. Then choose **Done**. ### 6. Find the key in the list Each key gets a card with its name, its access as **read**, **write** or **admin** pills, its description, the start of the key, and the date it was created and last used. A new key reads **Never used**. ### 7. Edit, regenerate or delete a key The menu on a key card has **Edit**, **Regenerate Key** and **Delete**. Edit changes the name, description and access. The key itself stays the same. ### 8. Regenerate a key Regenerate a key if you think it has leaked. **Regenerate API Key** warns that **This will invalidate the current API key.** Anything using the old key needs the new one straight away. Choose **Regenerate Key**. ### 9. Copy the new key **New API Key Generated** confirms that **Your old key has been invalidated.** Copy the new key, which is also shown only once, and put it wherever the old one was used. ### 10. Delete a key **Delete** opens **Delete API Key**. Type the key's name to confirm, then choose **Delete API Key**. Anything using the key loses access at once, and this cannot be undone. ### 11. Add a webhook A webhook sends your system a message when something happens in Truffle. Open the **Webhooks** tab. With none set up it reads **No webhooks yet**. Choose **Add Webhooks**. ### 12. Set the URL and events Give the webhook a **Name** and a **Webhook URL**: a public https address on your side. Under **Events**, choose what it receives. **Screening completed** is **Triggered when a candidate completes their screening**. **Résumé scored** is **Triggered when a candidate’s résumé finishes scoring**. Pick at least one. Truffle sends each event as an HTTP POST request with a JSON payload. Choose **Create Webhook**. ### 13. Check the webhook The webhook gets a card with its name, an **active** pill, its URL, the date it was created and when it was last triggered. A new webhook reads **Never triggered**. ### 14. Edit, test or delete a webhook The menu on a webhook card has **Edit**, **Test** and **Delete**. Edit changes the name, URL, events and description. Changing the URL affects anything that already relies on the webhook, so send a test after you save. ### 15. Send a test **Test** sends a test event for the webhook's first event to your URL, with placeholder candidate details. **Webhook Test Successful** means Truffle queued the test. Check your own system to confirm it arrived. ### 16. Delete a webhook **Delete** asks you to confirm. The webhook **will stop receiving events immediately**, and this cannot be undone. Choose **Delete Webhook**. ## FAQ **Can I use the API on the free trial?** No. API access is not included with trial accounts. On a paid plan, an owner or admin requests access from the API keys tab. **Which access level should a key have?** The least it needs. Read Access views candidates, jobs and screening results. Write Access creates candidates, sends invites and updates records. Admin Access is full access, including webhooks and settings. **I lost an API key. Can Truffle show it again?** No. A key is shown once, when you create or regenerate it. Regenerate the key and update anything that used the old one. **What happens to the old key when I regenerate?** It stops working. Anything still using it needs the new key. **Which events can a webhook receive?** Screening completed, when a candidate completes their screening, and Résumé scored, when a candidate's resume finishes scoring. **Who can manage API keys and webhooks?** Owners and admins. Members and viewers do not see Integrations & API. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Integrations & API` · `WORKSPACE` · `API keys` · `Webhooks` · `Request API Access` · `API access requires approval to ensure security and proper usage.` · `We'll review your account and get back to you within 1-2 business days.` · `Request Access` · `No API keys yet` · `Create API Key` · `Name` · `Description` · `Read Access` · `View candidates, jobs, and screening results` · `Write Access` · `Create candidates, send invites, update records` · `Admin Access` · `Full access including webhooks and settings` · `access_read=false/disabled` · `API Key Created` · `Your API Key` · `Done` · `read` · `write` · `Never used` · `Edit` · `Regenerate Key` · `Delete` · `Regenerate API Key` · `This will invalidate the current API key.` · `New API Key Generated` · `Your old key has been invalidated. Update your applications with this new key.` · `Delete API Key` · `to confirm deletion` · `No webhooks yet` · `Add Webhooks` · `Create Webhook` · `Webhook URL` · `Screening completed` · `Triggered when a candidate completes their screening` · `Résumé scored` · `Triggered when a candidate’s résumé finishes scoring` · `Webhooks will be delivered as HTTP POST requests with JSON payloads.` · `active` · `Never triggered` · `Test` · `Webhook Test Successful` · `This webhook will stop receiving events immediately. This action cannot be undone.` · `Delete Webhook` ## Related - https://www.hiretruffle.com/how-it-works/integrations - https://www.hiretruffle.com/how-it-works/roles-and-permissions - https://www.hiretruffle.com/how-it-works/limits-and-defaults - https://www.hiretruffle.com/how-it-works/guides/connect-zapier - https://www.hiretruffle.com/how-it-works/guides/connect-ashby --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to customize candidate emails in Truffle > Turn a position's reminders on or off, rewrite the invitation and reminders with merge tags, keep company templates, and choose where candidate replies go. Source: https://www.hiretruffle.com/how-it-works/guides/customize-candidate-emails Last verified against the product: 2026-10-05 Time required: 6 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can switch reminders per position, write and preview your own wording for one position or the whole company, and decide where candidates' replies land. ## Before you start - A Truffle account. Switching reminders works on every plan, including the 7-day free trial (30 credits, no credit card). Changing the wording needs a paid plan. - A position with a video interview or assessments, since those are what candidates are invited to. - To choose where replies go, the owner or an admin of your Truffle account. ## Steps ### 1. Open Candidate emails Open the position, choose **Settings** in the tabs at the top right, and scroll to **Candidate emails**. It lists every email this position sends. The **Invitation** is **Always sent**. **Reminders** are **Nudges to candidates who haven't started.**: **After 1 day**, **After 3 days** and **After 7 days**. **Completion** goes out when a candidate finishes. Each row shows the wording it uses, here **Standard**, and an **Edit** button. ### 2. Turn a reminder off Each reminder and the completion email has its own switch. Turn one off and it saves straight away, with **Saved** on the row. Here **After 7 days** is off, so candidates on this position get two reminders at most. > Note: **Switched-off reminders stop for this position only.** Other positions keep their own settings. ### 3. Open the email window Choose **Edit** on **Invitation**. The **Invitation email** window shows the email as it is written. **Wording** says where it comes from, here **Truffle's standard wording**. The subject line is marked **· standard, edit to change**. Below it are the body, with **Insert** and **Draft with AI**, and your name and title as the sign-off. **Button and footer are added by Truffle.** > Note: If no one in your company has chosen where replies go yet, the window also shows **New: choose where candidate replies go.** The last step covers that choice. ### 4. Insert merge tags Click where you want a detail in the subject or body, then choose **Insert**. Pick a merge tag and Truffle fills it in for each candidate when the email sends: **{candidate_first_name}**, **{candidate_full_name}**, **{company_name}**, **{position_title}**, **{estimated_duration}**, **{screening_type}**, **{sender_name}**, **{sender_title}**, **{deadline_date}** and **{personalized_note}**. > Note: **{personalized_note}** adds a one-line note written from the candidate's application when the email sends. It is left out when there is nothing specific to say. Delete the tag to send without it. Merge tags are checked when you save, so a mistyped tag cannot reach a candidate. ### 5. Draft the wording with AI Choose **Draft with AI** to get a subject and body written from this position's details. The draft only fills the editor. Nothing is saved or sent until you save it, so read it and change anything that does not sound like you. ### 6. Preview the email Choose **Preview** to see the email the way a candidate gets it, with sample details in place of the merge tags. **Unsaved changes** at the bottom reminds you the draft is not saved yet. Choose **Edit** to go back to the text. > Note: **Send test** emails the draft to you, the person signed in, not to a candidate. ### 7. Save it for this position Choose **Save for this position**. The window says **Saves wording for this position only.**, and Truffle confirms with **Saved for this position**. The Invitation row now shows **Custom**. Other positions keep their wording. ### 8. Go back to the shared wording Open the email again. **Wording** now reads **This position's own version**. To drop it, choose **Reset to company**, and the position goes back to your company's wording, or Truffle's standard wording if your company has none. ### 9. Open the company template library To use the same wording on every position, open **Settings**, then **Email templates**. **Candidate emails** holds the company-wide wording, which every position sends unless it writes its own: **Invitation**, **24-hour reminder**, **72-hour reminder**, **7-day reminder** and **Completion**. **Email branding** below sets whether emails carry your **Logo** and **Brand color**, both taken from your company profile. ### 10. Write a company template Choose **Edit** on an email. With no company template yet, this opens a new one, such as **New invitation template**. Give it a **Name**, write it with the same **Insert** menu, and choose **Create template**. **Every position sends the company default unless it picks another version or writes its own.** > Note: You can keep up to 20 named templates for each email and mark one as the default. A position can pick a different one from **Wording**, or fall back to the company default. ### 11. Preview with your branding **Preview** in the company editor shows the full email shell: your logo at the top, the **Get started →** button in your brand color, the deadline when there is one, and the footer. Every candidate email ends with **Trouble with the interview itself? Email support@hiretruffle.com.** ### 12. Choose where replies go Open **Settings**, then **Company**, and find **Candidate email**. Under **Where replies go**, choose **Reply to the sender** to send each reply to whoever sent that email, with reminders replying to whoever invited the candidate. Or choose **Use one address**, where **Every reply goes to the same inbox.** The shared address is optional with the first choice and catches emails that have no sender, such as the completion email. Choose **Save changes**. > Note: This applies to your whole team, and only an owner or admin can change it. Requests for an alternative to the interview go to the **Accommodation contact email** instead, or to the account owner if it is empty. They never follow your reply choice. ## FAQ **When do reminders go out?** One day, three days and seven days after the invitation, to candidates who have not started. Each reminder has its own switch in the position's Candidate emails, and switching one off affects that position only. **Do I need a paid plan?** Only to change the wording. Custom wording and the template library are on paid plans. The reminder and completion switches are part of every position. **How many templates can I keep?** Up to 20 named templates for each of the five candidate emails: the invitation, the three reminders and the completion email. One per email is the company default that automated sends use. **Does a position's own wording change my company template?** No. Save for this position writes a version for that position only, and your company template stays as it is. Reset to company drops the position's version. **Who do candidate emails come from?** Invitations and reminders come from the person who sent the invitation, signed with their name, and reminders arrive as replies in the same email thread as the invitation. **Can a candidate stop getting emails?** Yes. Every recurring email has a link to stop email, including one-click unsubscribe in their mail app, and you can record an opt-out for a candidate yourself. Truffle checks this before every send, and a suppressed candidate shows as suppressed in your list. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Candidate emails` · `What Truffle sends candidates for this position, and the wording it uses.` · `Invitation` · `Always sent` · `Reminders` · `Nudges to candidates who haven't started.` · `After 1 day` · `After 3 days` · `After 7 days` · `Completion` · `Standard` · `Edit` · `Saved` · `Switched-off reminders stop for this position only.` · `Invitation email` · `Wording` · `Truffle's standard wording` · `· standard, edit to change` · `Insert` · `Draft with AI` · `Button and footer are added by Truffle.` · `New: choose where candidate replies go.` · `{candidate_first_name}` · `{candidate_full_name}` · `{company_name}` · `{position_title}` · `{estimated_duration}` · `{screening_type}` · `{sender_name}` · `{sender_title}` · `{deadline_date}` · `{personalized_note}` · `Preview` · `Unsaved changes` · `Send test` · `Saves wording for this position only.` · `Save for this position` · `Saved for this position` · `Custom` · `This position's own version` · `Reset to company` · `Email templates` · `Company-wide wording. Every position sends it unless it writes its own.` · `24-hour reminder` · `72-hour reminder` · `7-day reminder` · `Email branding` · `Logo` · `Brand color` · `New invitation template` · `Name` · `Create template` · `Every position sends the company default unless it picks another version or writes its own.` · `Trouble with the interview itself? Email support@hiretruffle.com.` · `Candidate email` · `Where replies go` · `Reply to the sender` · `Use one address` · `Every reply goes to the same inbox.` · `Accommodation contact email` · `Save changes` ## Related - https://www.hiretruffle.com/how-it-works/statuses-and-emails - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/limits-and-defaults - https://www.hiretruffle.com/how-it-works/guides/invite-candidates-by-email --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to duplicate a position in Truffle > Copy an active Truffle position from the Positions list, see what the copy keeps, and check it in the wizard before you activate it. Source: https://www.hiretruffle.com/how-it-works/guides/duplicate-a-position Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can duplicate an active position, find the copy in Drafts, and you know what came across, what did not, and which step to check before the copy goes live. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - An active position to copy. ## Steps ### 1. Open the row menu On **Positions**, under **Active**, choose ⋯ at the end of the position's row. The menu has **Copy shareable link**, **Get candidates**, **Settings**, **Duplicate** and **Close position**. ### 2. Duplicate it Choose **Duplicate**. Truffle confirms **Position duplicated** and **Added to Drafts**, and the list switches to **Drafts**. The copy has the same title as the original, reads **Setup incomplete**, and its timeline shows **Draft** with today's date. The original stays live and untouched. ### 3. Open the copy The copy is a draft, so its menu has **Edit** and **Delete**. Choose **Edit**. ### 4. Check Define the role The wizard opens as **Create position** with a **Draft** pill, on **Define the role**. The title and description came across, and so did the role brief, here **1 of 3 answered**. Change the title here if you want to tell the two positions apart. ### 5. Check Build position On **Build position**, Truffle suggests the screen for the copy from its description, as it does for a new position. The switches may not match the original. Here the original ran a video interview and qualification checks, and the copy arrives with **Resume**, **Video Interview** and **Assessments** switched on. ### 6. Set the switches you want Switch each component on or off to match the screen you want. Here **Resume** and **Assessments** are off, and **Video Interview** and **Qualification checks** are on. The interview summary still reads **5 questions**, the original's set. ### 7. Check the interview In **Configure screening**, **Interview** holds the original's questions with the same **Time to think**, **Time to answer** and **Retakes**. ### 8. Check the qualification checks Open **Qualification checks**. If Truffle's suggestion on Build position had them switched off, the copied checks are cleared, and the section reads **No checks yet**. Choose **Generate with AI** or **Create your own**, then mark them **Looks right**. > Note: Look at this section on every copy before you activate it. ### 9. Review and activate the copy On **Review and activate**, the candidate experience came across, including the welcome message. The copy stays a draft until you choose **Activate position**. Activating gives it its own link. Choose **Save as draft** to finish later. ## FAQ **What does a duplicate copy?** The title, description, role brief answers, interview questions with their response settings, and the candidate experience, including the welcome message. Check Build position and Qualification checks on the copy before you activate it. **What does a duplicate not copy?** Candidates, the link and the status. The copy starts as a draft with no candidates and gets its own link when you activate it. **Is the copy live straight away?** No. It lands in Drafts as Setup incomplete. Candidates cannot reach it until you choose Activate position. **Does the copy get a new name?** No. It keeps the original's title. Change it under Position title on Define the role. **Can I duplicate a closed or archived position?** Duplicate is in the menu of active positions. Closed and archived positions offer other actions. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Copy shareable link | Get candidates | Settings | Duplicate | Close position` · `Position duplicated` · `Added to Drafts` · `Drafts` · `Setup incomplete` · `Edit | Delete` · `Create position: Sales Development Representative (demo, manage)` · `Draft` · `1 of 3 answered` · `Build the screen` · `On video · 5 questions · 30 s to think · 2 min to answer · 1 retake` · `Qualification checks` · `No checks yet` · `Generate with AI` · `Create your own` · `Looks right` · `Welcome message` · `Save as draft` · `Activate position` ## Related - https://www.hiretruffle.com/how-it-works/positions - https://www.hiretruffle.com/how-it-works/guides/edit-a-live-position - https://www.hiretruffle.com/how-it-works/guides/add-qualification-checks - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to edit a live position in Truffle > Change a Truffle position that is already live. Your edits wait as a draft, candidates keep the current version, and you publish or discard when ready. Source: https://www.hiretruffle.com/how-it-works/guides/edit-a-live-position Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can change a live position's questions and messages, leave the changes as a draft, find positions with unpublished changes, publish them so candidates see the new version, and throw a draft away. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - An active position. ## Steps ### 1. Open Edit position Open the position from **Positions** and choose **Settings** at the top right. **Edit position** sits at the top of the page. The header shows the position is **Active**. ### 2. Edit in the same wizard The wizard opens on **Define the role**, titled **Edit position** with the position's name and an **Open** pill. Every step is ticked, so you can go straight to the one you want to change. Opening the wizard changes nothing. ### 3. Change a question In **Configure screening**, open **Interview** in the rail. Each question has a menu with **Add video**, **Replace question** and **Remove question**. Here the last question is removed. ### 4. See the change marked as unpublished As soon as you change something, a banner reads **Unpublished changes**, with who edited and when, and says candidates still see the current version until you publish. The rail marks the changed section **Unpublished**, here Interview with 4 questions. A note says scoring criteria update for changed questions when you review, and candidates already screened keep the scores they got against the previous criteria. ### 5. Change the candidate experience On **Review and activate**, the candidate experience is editable too. Here a text **Welcome message** is added. On a live position the footer button reads **Publish changes** where a new position has **Activate position**. ### 6. Leave and keep the draft You do not have to publish now. Choose the X at the top right. Truffle asks what to do with **Unpublished changes**: **Keep editing**, **Leave, keep the draft** or **Discard changes**. Keeping the draft saves your edits next to the live version. ### 7. Find positions with a draft waiting On **Positions**, a position with a draft carries an **Unpublished** chip next to its title. ### 8. Check what candidates see meanwhile While the draft waits, the position's link still shows the live version. Here the welcome page still lists **5 Questions** and has no welcome message. ### 9. Come back to the draft The position's header also shows **Unpublished changes**. Choose **Edit position** again and the banner is waiting at the top of every step, with **Review and publish** and **Discard changes**. ### 10. Review what you are publishing Choose **Review and publish**. Review lists the sections you changed, here **Publishing changes to 2 sections**: Interview and Welcome message. Publishing runs the same go-live checks as a new position. ### 11. Publish the changes Choose **Publish changes** in the footer. Truffle opens the position's candidates and confirms **Changes published**: candidates now see the updated position. The **Unpublished** chips are gone. ### 12. Check the candidate view The link now shows the new version: the welcome message at the top and **4 Questions**, with the estimated time updated to match. ### 13. Or throw a draft away To drop edits you have not published, open **Edit position** and choose **Discard changes** in the banner. Truffle confirms **Changes discarded**, and the position stays as candidates see it. ## FAQ **Do candidates see my edits while I am still working?** No. Edits to a live position wait as a draft. The position's link keeps showing the current version until you choose Publish changes. **What can I change on a live position?** Anything in the wizard, including questions, assessments, qualification checks, and the welcome and completion messages. All of it waits in the same draft. **What happens to candidates who already finished?** They keep the scores they got. Scoring criteria update for changed questions when you review, and candidates already screened were scored against the previous criteria. **How do I know a position has changes waiting?** An Unpublished chip shows on its row in Positions, and Unpublished changes shows next to its name in the position header. The wizard banner says who edited it last and when. **Can I undo a draft?** Yes, before you publish. Choose Discard changes in the wizard banner, or in the dialog when you close the wizard. The live version stays as it is. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Edit position` · `Edit position: Sales Development Representative (demo, manage)` · `Open` · `Configure screening` · `Add video | Replace question | Remove question` · `Unpublished changes` · `Edited by Priya Nair · just now. Candidates still see the current version until you publish.` · `Set: Interview Unpublished 4 · 11 min` · `Scoring criteria will update for changed questions when you review. Candidates already screened were scored against the previous criteria.` · `Welcome message` · `Publish changes` · `Keep editing` · `Leave, keep the draft` · `Discard changes` · `Unpublished` · `5 Questions` · `Review and publish` · `Publishing changes to 2 sections` · `Candidates see these once you publish.` · `Changes published` · `candidates now see the updated position.` · `4 Questions` · `Changes discarded` · `the position stays as candidates see it.` ## Related - https://www.hiretruffle.com/how-it-works/positions - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview - https://www.hiretruffle.com/how-it-works/guides/duplicate-a-position - https://www.hiretruffle.com/how-it-works/guides/close-archive-or-delete-a-position --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to export candidates in Truffle > Export Truffle candidates as a CSV of the list or a selection, save one candidate as a PDF document, and download several as a zip of PDFs on annual plans. Source: https://www.hiretruffle.com/how-it-works/guides/export-candidates Last verified against the product: 2026-10-05 Time required: 4 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can download a CSV of a position's candidates or of the ones you pick, save one candidate's screening as a PDF document, and, on an annual plan, download a zip with one PDF per candidate. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position with candidates who have finished their screening. - For the zip of PDFs: an annual plan. ## Steps ### 1. Export the list as a CSV Open the position and pick the tab you want, here **All** with three candidates. Choose the menu button (three dots) next to **Filters**, then **Export all**. The CSV holds the candidates listed on the tab you have open. ### 2. Check the file Truffle confirms **Export started** and the file downloads, named after the position and the date. It has one row per candidate with these columns: First name, Last name, Email, Phone, Job title, Source, Status, **Match score (%)**, Date applied, **Date hired**, **Candidate link** and **Candidate ID**. The Status column uses the labels you see in the app, such as **For Review** and **On Hold**. ### 3. Export only the candidates you pick Tick the candidates you want. In the bar at the bottom, choose **More**, then **Export selected**. The CSV has the same columns, with only those candidates. ### 4. Save one candidate as a PDF Open the candidate's profile, choose the share icon and go to **DOCUMENT** at the bottom of **Share & export**. **Download PDF** makes a document of the current selection: the audience you picked above, such as **Hiring team**, decides what it carries. With interview responses included, the PDF has the complete transcripts and QR codes that open the video responses. > Note: The share guide explains what each audience carries and leaves out. ### 5. Or print it from your browser **Open the print view in your browser instead** opens the same document in a new tab, with **Print / Save as PDF** at the top. It starts with the candidate's name, the position, when they applied and completed, and their signals, then a section for each part the selection carries. ### 6. Know that the document uses a share link The PDF, the print view and the zip each use a share link with the same selection. Truffle reuses a matching link or creates one, and it is listed under **LINKS FOR THIS CANDIDATE** like any other. Revoke it there when you no longer need it. ### 7. Download several as a zip On an annual plan, tick the candidates, choose **More**, then **Share & export…**. With more than one candidate selected, the panel shows **DOCUMENT BUNDLE** and **Download zip**: one PDF per candidate, with the same selection for all of them. ## FAQ **Which formats can I export from the candidate list?** A CSV, of the tab you have open or of the candidates you tick. One candidate can also be saved as a PDF document from Share & export, and on annual plans several can be downloaded as a zip of PDFs. **What is in the CSV?** One row per candidate: name, email, phone, job title, source, status, match score, date applied, date hired, a link to the candidate in Truffle and the candidate ID. **What does the PDF include?** What the selected audience carries, the same as a share link with that selection. With interview responses on, it has the complete transcripts and QR codes to the video responses. Internal notes, ratings and hiring status are never included. **Who can download a zip of PDFs?** Accounts on an annual plan. On other plans, save candidates one at a time with Download PDF. **Does exporting change anything about the candidate?** No. Exporting does not change a candidate's status or email them. The PDF and the zip do use a share link for the selection, which you can revoke under Links for this candidate. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `All` · `Filters` · `Export all` · `Export started` · `A CSV of these candidates is being downloaded.` · `Match score (%)` · `Date hired` · `Candidate link` · `Candidate ID` · `For Review` · `On Hold` · `More` · `Export selected` · `Share & export…` · `DOCUMENT` · `Download PDF` · `Hiring team` · `A PDF of this same selection, with complete transcripts and QR codes to the video responses.` · `A PDF of this same selection.` · `Open the print view in your browser instead` · `Print / Save as PDF` · `LINKS FOR THIS CANDIDATE` · `DOCUMENT BUNDLE` · `Download zip` · `One PDF per candidate with this same selection` ## Related - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/credits - https://www.hiretruffle.com/how-it-works/guides/share-a-candidate - https://www.hiretruffle.com/how-it-works/guides/make-a-decision --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to handle an alternative selection request in Truffle > Set who receives requests for an alternative to the AI-scored interview, then find a pending request in Truffle and mark it handled with notes. Source: https://www.hiretruffle.com/how-it-works/guides/handle-an-alternative-selection-request Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you know where a candidate asks for an alternative to the AI-scored interview, you have set the Accommodation contact email that receives these requests, and you can find a pending request, open it and mark it handled with internal notes. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A live position with a one-way video interview. ## Steps ### 1. See where requests go today While no address is set, owners and admins see a card on **Home**: **Where should accommodation requests go?** It names the address requests reach right now, which is the account owner when nothing is set, and lets you save a different one. ### 2. Open Candidate email in settings In your company settings, **Candidate email** holds the **Accommodation contact email**. It is kept separate from where candidate replies go, and if it is empty, requests go to the account owner. ### 3. Set the address Type the person or shared inbox that handles accommodation requests and choose **Save**. Truffle confirms **Settings updated successfully**. From now on, every request is emailed there. ### 4. Know where candidates ask On the welcome page of a video interview, **About this interview** explains how AI is used. Under it, next to **Learn how AI is used**, is **Prefer not to be scored by AI? Request an alternative**. ### 5. See what the candidate sends **Request an alternative selection process** asks for **First name**, **Last name** and **Email**, and an optional reason. The candidate chooses **Submit request**. ### 6. What the candidate sees next The candidate sees **Got it. Northwind Talent Partners will be in touch.**, with your company's name, and is told to check their email for a confirmation. Truffle also emails the request to your Accommodation contact email. ### 7. Find pending requests on Home **Home** lists pending requests under **Action needed**, with the candidate, the position and how long ago they asked. **Reach out** starts an email to the candidate in your own email app. **Mark handled** closes the request. ### 8. Or in the position's candidate list The position's candidate list shows a banner, here **1 alternative selection request**. Open it to see each request with its date and **View**, and a reminder to reach out directly and not hold the request against the candidate. ### 9. Open the request **View** opens **Alternative selection request**: the candidate's name and email, the position, the date and the reason they gave. Contact the candidate through your normal channels. ### 10. Mark it handled, with notes Choose **Mark as handled**. Truffle explains that this removes the request from your pending list and lets you add **Internal notes (optional)**, such as how you responded. **Only you and your team can see this. The candidate won't.** Choose **Mark as handled** again. ### 11. Check it is closed Truffle confirms **Alternative request marked as handled.** The banner is gone, and the candidate stays in the position's **All** tab. ## FAQ **Who receives the request email?** The Accommodation contact email in your company settings, under Candidate email. If it is empty, the account owner gets it. It is kept separate from where candidate replies go. **Does the candidate need to start the interview to ask?** No. The link is on the interview's welcome page, before they enter their email or record anything. **Does a request show up anywhere besides email?** Yes. Pending requests show on Home under Action needed and as a banner in the position's candidate list. **Does marking a request handled email the candidate?** No. It closes the request in Truffle and saves your internal notes. Contact the candidate yourself. **Who can see the internal notes?** You and your team. The candidate cannot. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Where should accommodation requests go?` · `Candidate email` · `Accommodation contact email` · `Save` · `Settings updated successfully` · `About this interview` · `Learn how AI is used` · `Prefer not to be scored by AI? Request an alternative` · `Request an alternative selection process` · `First name` · `Last name` · `Email` · `Why you're requesting an alternative (optional)` · `Submit request` · `Got it. Northwind Talent Partners will be in touch.` · `Check your email for a confirmation.` · `Action needed` · `Reach out` · `Mark handled` · `1 alternative selection request` · `View` · `Alternative selection request` · `Mark as handled` · `Internal notes (optional)` · `Only you and your team can see this. The candidate won't.` · `Alternative request marked as handled.` · `All` ## Related - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/account - https://www.hiretruffle.com/how-it-works/statuses-and-emails --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to import Indeed applications in Truffle > Turn on a position's import address in Truffle, set Indeed to email each application to it, and find imported candidates scored in your list. Source: https://www.hiretruffle.com/how-it-works/guides/import-applicants-from-indeed Last verified against the product: 2026-10-05 Time required: 6 min Every screenshot and label below was captured from the live product. **Outcome.** By the end your position has its own import address, Indeed sends every application to it, and you know where imported candidates land and what Truffle read from each email. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - An active Truffle position. With Resume turned on, each imported resume is scored against your criteria. - An Indeed employer account where you can edit the job post. Truffle never asks for your Indeed login. ## Steps ### 1. Open Auto-import applicants Open the position and choose **Get candidates** in the tabs at the top right. Find the **Auto-import applicants** row. Until you turn it on, it shows **Not set up** and a **Set up** button. Choose **Set up**. ### 2. Confirm once for this position **Before you turn on auto-import** asks you to confirm that you are allowed to receive and process the applications sent to this address, and that you will add any notices your job postings require. Tick the box. The **Posting-notice snippet** below it is a short notice you can paste into your Indeed job post, with a **Copy** button. Choose **Confirm & enable**. > Note: You confirm once per position, and Truffle records it with your name and the time. **View details** on the row shows what you confirmed. ### 3. Copy the import address The row now shows the position's own import address, such as **apply-…@in.hiretruffle.com**. Every position has a different one. Choose the copy button at the right of the address. It turns into a check mark once the address is on your clipboard. Until the first email arrives, the row reads **Waiting for your first applicant…**. > Note: **Hide address** folds the address away. The address is long on purpose. You paste it into Indeed once and never type it. ### 4. Check what happens to imported candidates Under the address are setup guides for **Forward from your inbox**, **Indeed**, **LinkedIn** and **ZipRecruiter**. Below them, **What happens to imported applicants** says what this position does with them. On a position where candidates apply first, as here, imported candidates wait in your list with everyone else, and nothing is sent to them until you invite them. > Note: On a position that runs in one sitting, or one with no resume step, imported candidates are invited to their interview automatically, unless the only address Truffle has is Indeed's relay address (at indeedemail.com). Truffle never emails that address, so the profile asks you to message them in Indeed or add their own email. If the resume carries an email, Truffle uses that one. ### 5. Open the Indeed steps Choose **Indeed** to see the four steps Truffle gives for it, and **How to set this up →** for a longer walkthrough. The next three steps of this guide happen in Indeed, not in Truffle. ### 6. In Indeed: add your import address Sign in to Indeed, open the job and choose **Edit job post**, then **Application method**. When you create a new job, this is the last screen of the Settings section. Under **Application updates and access to candidates on Indeed**, choose **+ Add email** and paste your Truffle import address. ### 7. In Indeed: send an individual email for each application On the same screen, tick **Send an individual email each time someone applies**. This is the step that matters. Without it, Indeed sends summaries instead of one email per application, and nothing imports. Save the job, then choose **Confirm**. > Note: Indeed then emails your import address an invitation to create an Indeed account. That is expected. It has no effect on whether applications reach Truffle, and you can ignore it. ### 8. In Indeed: make sure the resume comes too Indeed only attaches a resume when the candidate gave one. In the job's application settings, choose the option that requires a resume. In the application update email settings, turn on the option to attach it. Truffle scores the attached resume, so an email without one brings in less. ### 9. Watch the first application arrive When Indeed emails an application, Truffle reads the candidate's name, contact address and attached resume (PDF or DOCX) out of the message and adds them to the position. Back on **Get candidates**, the row reads **✓ Receiving · 1 imported**, with **1 applied · 0 completed**. **IMPORT ACTIVITY** on the right lists each email as **Imported**, with the candidate's name. > Note: Indeed does not pass on a candidate's own email address. It uses a relay address per candidate, and Truffle accepts that relay as the candidate's address. ### 10. Find imported candidates in your list Choose **Candidates**. An imported candidate lands in **For Review** like anyone who applied through your Position Link, here at the **Resume** stage with their resume score. The envelope on their avatar marks them as **Imported from email**. ### 11. Review the resume score Open the candidate. The **Resume** tab shows **Resume match** against your criteria, here **High** with **4 of 4 criteria with evidence**, and a **Candidate summary**. Nothing is advanced or rejected for you. You decide with **Advance to Interview**, **Hold** or **Reject**. ### 12. See where the candidate came from Choose **Profile**. **Contact information** notes that **Contact details were extracted from the application email and résumé.**, with **Edit contact details** to correct them. Below the contact details, the profile reads **Imported from a job-board email (indeedemail.com)** and **Added via email import under your team's attestation**. ## FAQ **Do I need to give Truffle my Indeed login?** No. Truffle never asks for your Indeed login and never signs in to Indeed for you. You give Indeed your position's import address, and Indeed emails each application to it. **Nothing is importing. What is usually wrong?** Almost always, Send an individual email each time someone applies is unticked in Indeed. Adding the address only tells Indeed who to notify. That setting is what sends each application. If a position has had nothing import for a few days, Truffle flags it. **What does Truffle read from each email?** The candidate's name, a contact address and the attached resume, as a PDF or DOCX. Indeed gives a relay address instead of the candidate's own email, and Truffle accepts that relay as the candidate's address. **Does this work with Indeed Apply and Easy Apply?** Yes, as long as Indeed sends an individual email for each application. The import reads the email Indeed sends, not the way the candidate applied. **What does an imported candidate cost?** Importing is free. Scoring a resume costs 1 credit, the same as for any candidate whose resume is scored. **Can the same address take applications from other places?** Yes. Notifications from LinkedIn and ZipRecruiter are accepted directly, and so are forwards from the email address a teammate signs in with. Email from any other sender waits for a manager or owner to choose Import once, Always allow or Ignore, and expires after 14 days if no one acts. **What if an email cannot be imported?** It appears on the Auto-import applicants row with the reason and what to do about it, instead of disappearing, and your account gets an email when imports start failing. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Get candidates` · `Auto-import applicants` · `Not set up` · `Set up` · `Before you turn on auto-import` · `I’m authorized to receive and process applications sent to this address, and I’ll include any notices my job postings require.` · `POSTING-NOTICE SNIPPET` · `Add this to your job postings where notice is required.` · `Recorded with your name and timestamp.` · `Confirm & enable` · `Waiting for your first applicant…` · `Hide address` · `Forward from your inbox` · `Indeed` · `LinkedIn` · `ZipRecruiter` · `What happens to imported applicants` · `View details` · `In Indeed, open the job and choose Edit job post → Application method. (When creating a job, this is the last screen of the Settings section.)` · `How to set this up →` · `✓ Receiving · 1 imported` · `1 applied · 0 completed` · `IMPORT ACTIVITY` · `Imported` · `For Review` · `Imported from email` · `Resume match` · `4 of 4 criteria with evidence` · `Candidate summary` · `Advance to Interview` · `Hold` · `Reject` · `Profile` · `Contact information` · `Contact details were extracted from the application email and résumé.` · `Edit contact details` · `Imported from a job-board email (indeedemail.com)` · `Added via email import under your team's attestation` ## Video How to import Indeed applicants automatically, no login needed: https://www.youtube.com/watch?v=NyHyT26VRzo - 0:00 Open Get candidates - 0:12 Turn on auto-import, then copy the import address - 0:25 Set it up in Indeed - 0:36 What each application brings in, then import activity - 0:55 What happens next Transcript: Here's how to bring your Indeed applicants into Truffle, automatically. Nothing to install, and no Indeed login. Open the position, and choose Get candidates. On auto-import applicants, choose set up. Confirm once that you're allowed to process these applications, and turn it on. The position now has its own import address. Copy it. Then, in Indeed, add that address to the job's application method, and tick send an individual email each time someone applies. Without it, nothing imports. From then on, each application email is read for the candidate's name, contact address, and attached resume. Import activity lists what arrives. Anything that couldn't be imported shows there too, with the reason. Every imported resume is scored against your criteria, with the reasons shown. You decide who moves forward. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/troubleshooting - https://www.hiretruffle.com/how-it-works/statuses-and-emails - https://www.hiretruffle.com/how-it-works/guides/screen-resumes-with-ai-criteria - https://www.hiretruffle.com/how-it-works/guides/upload-resumes-you-already-have --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to invite candidates by email in Truffle > Invite candidates to a Truffle interview by email, one at a time or as a pasted list, with a completion deadline, and see the email and reminders they get. Source: https://www.hiretruffle.com/how-it-works/guides/invite-candidates-by-email Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can invite one candidate or a pasted list, set a completion deadline, follow each invitation from Invited to finished, and know which emails and reminders go out. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - An active position with a video interview or assessments. A position that only collects resumes has nothing to invite candidates into, so it has no Invite by email row. - The names and email addresses of the people you want to invite. ## Steps ### 1. Open Invite by email Open the position and choose **Get candidates** in the tabs at the top right. The last row is **Invite by email**. On a position with no candidates yet, it reads **Already know who you want? Invite them by email**, with an **Invite** action on the right. Choose **Invite**, or click the row once it has candidates, to open it. ### 2. Type in a candidate The row opens to a grid with **FIRST NAME**, **LAST NAME** and **EMAIL***. Only the email is required. Fill in one row per candidate, and use **+ Add row** for each extra person. Every address must be different. > Note: **Paste from spreadsheet** sits next to **+ Add row** while the grid is empty. It disappears once you type a candidate, so paste first if you have a list. ### 3. Set a completion deadline Turn on **Completion deadline**, which reads **Set when candidates must complete their interview by**. Pick a **Date**, a **Time** (5:00 PM unless you change it) and a **Timezone**, which starts at your browser's. After the deadline, the candidate's link stops accepting answers. The deadline is printed in the invitation email. > Note: The deadline is optional and applies to the candidates in this send. You can change it later from a candidate's profile. ### 4. Send the invitation Choose **Send invitations**. Truffle emails each candidate straight away and confirms with **Invite sent successfully**. The row closes and its badges show the count, here **✓ Live** and **1 invited**. ### 5. Paste a list from a spreadsheet To invite several people, open the row and choose **Paste from spreadsheet**. Paste email addresses one per line, or rows copied from a spreadsheet with names and an email. Tabs, commas and spaces all work as separators, and a header row without an email is skipped. Choose **Add candidates** and Truffle reports what it found, here **4 candidates found · 1 row skipped (no email)**. Then choose **Add 4 candidates**. > Note: One paste takes up to 200 candidates. Rows without an email address are skipped. ### 6. Check the list, then send The grid becomes a list headed **4 candidates ready to invite**. Remove anyone with the × at the end of their row, or start over with **Clear all**. The button now counts the invitations: choose **Send 4 invites**. ### 7. Send 50 at a time One send takes up to 50 candidates. With more on the list, Truffle sends nothing and says **Maximum 50 candidates can be invited at once**. Split a longer list into batches of 50 and send each one. ### 8. Find your invited candidates Choose **Candidates**. **For Review** stays empty until someone finishes: it says **Nothing to review yet** and that invites are out and no one has started. Your invited candidates are under **Incomplete**, each with the status **Invited**. ### 9. Check one invitation Open a candidate. The header shows **Invited** and **Invited today**. **Invitation status** shows when the invitation went out, **No response yet** until they start, and the deadline with a pencil to change it. **Send additional reminder** sends a reminder now. Further down, **Invited By** names who sent it, **Source** reads **Invite by email**, and **Communications** lists every email the candidate was sent, starting with **Interview invitation**. ### 10. Follow them to the finish A candidate's status moves as they go. **Invited** means the email went out. **Interview started** means they have begun. When they finish, they leave **Incomplete** and land in **For Review**. ### 11. Know which reminders go out Open the position's **Settings** and find **Candidate emails**. The **Invitation** is **Always sent**. **Reminders** are **Nudges to candidates who haven't started.**: **After 1 day**, **After 3 days** and **After 7 days**, each with its own switch. **Completion** goes out when a candidate finishes. Switched-off reminders stop for this position only. > Note: The **customize** link under the invite grid opens this same card. ### 12. Preview the invitation email Choose **Edit** on **Invitation**, then **Preview**. The standard invitation greets the candidate by first name, adds a one-line note written from their application when there is something specific to say, says your company is considering them for the role, and explains the next step. It is signed by whoever sent it, shows the deadline, and ends with a **Get started →** button and a footer line that sends interview trouble to Truffle support. The subject reads **{company_name}: next step for your {position_title} application**. > Note: The preview fills in sample details. On paid plans you can change the wording here or in Settings, Email templates. **Send test** sends the email to you, not to a candidate. ## FAQ **How many candidates can I invite at once?** One paste from a spreadsheet takes up to 200 addresses, and one send takes up to 50 candidates. With more than 50 on the list, nothing is sent and Truffle says Maximum 50 candidates can be invited at once. Send longer lists in batches of 50. **Which separators work when I paste a list?** Tabs, as when you copy from Excel or Google Sheets, commas and spaces. You can also paste bare email addresses, one per line. A first row without an email, such as a header, is skipped, and so is any row without an email. **When do reminders go out?** One day, three days and seven days after the invitation, to candidates who have not started. Each reminder has its own switch under Candidate emails in the position's settings, and switching one off affects that position only. You can also send a reminder by hand from a candidate's profile. **Who does the invitation come from?** From the person who sent it, signed with their name. Where replies go depends on your company's choice, such as Reply to the sender. **What happens when the deadline passes?** The candidate's link stops accepting answers. You can change the deadline from the candidate's profile with the pencil next to it. **Can I invite someone to a position that only collects resumes?** No. Invitations lead to a video interview or assessments, so a position without either has no Invite by email row. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Get candidates` · `Invite by email` · `Already know who you want? Invite them by email` · `Invite` · `FIRST NAME` · `LAST NAME` · `EMAIL*` · `+ Add row` · `Paste from spreadsheet` · `Completion deadline` · `Set when candidates must complete their interview by` · `Send invitations` · `Invite sent successfully` · `✓ Live` · `1 invited` · `Paste email addresses below` · `4 candidates found · 1 row skipped (no email)` · `Add 4 candidates` · `4 candidates ready to invite` · `Clear all` · `Send 4 invites` · `Maximum 50 candidates can be invited at once` · `For Review` · `Nothing to review yet` · `Incomplete` · `Invited` · `Invited today` · `Invitation status` · `Invitation sent` · `No response yet` · `Deadline:` · `Send additional reminder` · `Invited By` · `Communications` · `Interview invitation` · `Interview started` · `Candidate emails` · `Always sent` · `Nudges to candidates who haven't started.` · `After 1 day` · `After 3 days` · `After 7 days` · `Completion` · `Switched-off reminders stop for this position only.` · `Invitation email` · `Preview` · `Get started →` · `Trouble with the interview itself? Email support@hiretruffle.com.` · `sent one day after the invitation if the candidate hasn't started` · `Also used when you send a reminder by hand` · `Send test` · `customize` · `Reply to the sender` ## Video How to invite candidates to a one-way interview by email: https://www.youtube.com/watch?v=efpaGM8VNcw - 0:00 Open Get candidates, then invite one person - 0:14 Set a deadline, then send - 0:24 Paste a list, then where invitations wait - 0:40 Automatic reminders - 0:51 What happens next Transcript: Already know who you want to screen? Invite them by email, straight into your interview. Open the position, and choose Get candidates. In invite by email, add a name, and an email address. To give them a deadline, turn on completion deadline, and pick the date. Then send. Truffle emails the invitation straight away. Inviting several people? Choose paste from spreadsheet, and paste your list. Check who's on it, then send them all at once. Everyone you invite waits under incomplete, marked invited, and moves to for review when they finish. Reminders go out on their own, to anyone who hasn't started: after one day, three days, and seven days. When they finish, each candidate is scored against your criteria, with the reasons shown. You decide who moves on. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/statuses-and-emails - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview - https://www.hiretruffle.com/how-it-works/guides/share-your-position-link --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to invite your team and set roles in Truffle > Invite teammates to your Truffle account, pick Owner, Admin, Member or Viewer for each, resend an invitation, change a role and remove someone who leaves. Source: https://www.hiretruffle.com/how-it-works/guides/invite-your-team-and-set-roles Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have invited a teammate with the right role, you know what they see when they accept, and you can change their role or remove them later. ## Before you start - A Truffle account where you are an Owner or an Admin. The 7-day free trial works: 30 credits, no credit card. - Your teammate's work email address. ## Steps ### 1. Open the Team page Choose your name at the bottom of the sidebar and pick **Invite teammates**. The same page is **Team** under **WORKSPACE** in Settings. Only Owners and Admins have the workspace settings, so Members and Viewers do not see this page. ### 2. See who is on the team The **People** tab opens with the **Invite teammates** card on top and your team below it. The list shows each person's name and email, their role, their status (**Active** or **Invited**) and when they were last active. Your own row reads **Owner (You)** or **Admin (You)**. ### 3. Check what each role can do Choose **See role details** under the list. **Organization roles in Truffle** describes the four roles. An **Owner** has full control, including billing, security, integrations and users. An **Admin** helps manage users and positions and most settings. A **Member** is a standard user who can create positions, with no access to billing or account settings. A **Viewer** is a restricted stakeholder with no billing, settings or destructive actions. > Note: Roles and permissions lists what each role can do in more detail. ### 4. Enter their email and pick a role Type your teammate's email where it says **colleague@company.com**. Open the role menu next to it: **Owner**, **Admin**, **Member** or **Viewer**. It starts on **Member**. An Admin can only invite Members and Viewers; only an Owner can invite another Owner or an Admin. ### 5. Send the invitation Choose **Send invite**. Truffle confirms **Team member added!** and says the person will receive an email to set their password. They join the list as **Invited**, named after their email address until they accept. > Note: The role menu keeps the role you last chose. Check it before you send the next invitation. ### 6. Resend or cancel an invitation While someone is **Invited**, the menu at the end of their row has **Resend invite** and **Remove user**. Resend if they cannot find the email. Remove the row to cancel the invitation. > Note: An invitation link works for 7 days. After that the person needs a new one. ### 7. What your teammate sees The email opens a page that reads **Join** and your company name, with their email address under it. They choose **Continue with Google**, or enter their first name, last name, an optional job title and a password (8+ characters, with an uppercase letter, a lowercase letter and a number), then **Create account**. They land on Home, signed in. ### 8. Confirm they joined Back on the Team page their row shows their name, **Active** and when they were last active. ### 9. Change someone's role Open the role menu in their row and pick the new role. Truffle confirms it, for example **is now a Member**, and the change applies straight away. No one can change their own role here, and an Admin cannot change an Owner's role. ### 10. Remove someone who leaves Open the menu at the end of their row. For an active teammate it has **Reset password** and **Remove user**. Choose **Remove user**. Truffle asks **Remove team member?** and explains that they lose access immediately and cannot log in. Confirm with **Remove team member**. They disappear from the list. > Note: Owner rows have no menu. To remove an Owner, change their role first. ## FAQ **Does each teammate cost extra?** No. Every plan includes unlimited team members, with no per-seat fees. **Who can invite people?** Owners and Admins. An Admin can invite Members and Viewers. Only an Owner can invite another Owner or an Admin. Members and Viewers do not have the Team page. **What if the invitation email does not arrive?** Ask them to check spam, then choose Resend invite from the menu on their row. An invitation link works for 7 days. **Can someone join with Google instead of a password?** Yes. The invitation page offers Continue with Google next to the password form. **What happens when I remove someone?** They lose access immediately and cannot log in. They leave the team list. To bring them back, invite them again. **Can I change my own role?** No. Your own row shows your role with (You) next to it and has no role menu. Ask another Owner to change it. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Invite teammates` · `Team` · `WORKSPACE` · `Manage access and permissions for your team` · `People` · `They'll get an email with a link to join your workspace.` · `colleague@company.com` · `Send invite` · `Owner (You)` · `Active` · `Invited` · `See role details` · `Organization roles in Truffle` · `Full control of Truffle` · `Manage billing, security, integrations, and users` · `Help manage users, teams, and jobs` · `Standard workspace user` · `Create jobs` · `No access to billing or global settings` · `Restricted stakeholder access` · `No billing, settings, or destructive actions` · `Owner` · `Admin` · `Member` · `Viewer` · `Team member added!` · `will receive an email to set their password.` · `Resend invite` · `Remove user` · `Reset password` · `is now a Member` · `Join Northwind Talent Partners` · `Continue with Google` · `First name` · `Last name` · `Job title (optional)` · `8+ characters` · `1 uppercase` · `1 lowercase` · `1 number` · `CREATE ACCOUNT` · `Remove team member?` · `Team member will lose access immediately and won't be able to log in.` · `Remove team member` ## Related - https://www.hiretruffle.com/how-it-works/teams - https://www.hiretruffle.com/how-it-works/roles-and-permissions - https://www.hiretruffle.com/how-it-works/account - https://www.hiretruffle.com/how-it-works/guides/use-scorecards-and-structured-reviews --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to make a decision on a candidate in Truffle > Record a decision on a Truffle candidate from the Decide menu, with Magic Review keys, or for many at once, and see what each decision changes. Source: https://www.hiretruffle.com/how-it-works/guides/make-a-decision Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can advance, hold, reject or hire a candidate from the list, decide with one key in Magic Review, clear a decision, decide on several candidates at once, and you know what each decision changes and that none of them emails the candidate. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position with candidates who have finished their screening. ## Steps ### 1. Start on For Review Open a position from **Positions**. The candidate list opens on **For Review**: everyone who has finished screening and has no decision yet. Here that is three candidates for a Sales Development Representative role. Each row ends in a **Decide** control. ### 2. Open the Decide menu Choose **Decide** on a row. The menu offers **Advance**, **Hold**, **Reject** and **Hire**. **Clear decision** sits under a line, for taking a decision back off. ### 3. Advance a candidate Choose **Advance**. The candidate leaves **For Review** straight away and the tab counts change, here to **For Review** 2 and **Reviewed** 1. Hold and Reject work the same way. ### 4. Find decided candidates on Reviewed Open **Reviewed**. It adds a **STATUS** column with the decision: **Advanced**, **On hold**, **Rejected** or **Hired**. The status is a control too: click it to open the same menu and change the decision, or choose **Clear decision** to send the candidate back to For Review. > Note: On a candidate's full profile, the status control at the top right opens the same menu. ### 5. Decide with one key in Magic Review Choose **Focus view** to open Magic Review. The action bar shows each decision with its key: **Advance** (A), **Hold** (H) and **Reject** (R). Pressing the key does the same as clicking the button, for the candidate on screen. ### 6. Keep going after each decision Press H and Truffle confirms it, here **Dana Okafor moved to On hold**, with **Undo** in the message. On For Review, the decided candidate leaves the list and the next one opens, so you can work down the list one key at a time. ### 7. Clear a decision with Backspace Decided candidates are on **Reviewed**, in Magic Review too. Open one and the action bar adds **Clear** with the Backspace key next to the three decisions. The candidate's status shows next to their name, here **On hold**. ### 8. See the cleared candidate return Press Backspace. Truffle confirms **Cleared the decision on Dana Okafor**, and the candidate goes back to **For Review**. ### 9. Select several candidates Back in the list, tick the box on each candidate you want to decide on. A bar appears at the bottom of the screen with the count, here **2 selected**, a **Decide** menu and **More**. ### 10. Decide on all of them at once The bar's **Decide** menu has **Advance**, **Hold**, **Reject**, **Hire** and **Clear decisions**. Pick one and it applies to every selected candidate. Truffle confirms how many changed, for example **2 rejected**. ### 11. Delete from the same bar **More** on the bar holds **Delete selected**. Truffle asks first and says what goes: all of the candidates' data on this position, including recordings, assessment results and notes. **This action cannot be undone.** Choose **Cancel** to keep them. ### 12. Check every status on Reviewed **Reviewed** now lists each decided candidate with their status. Here Morgan Ellis is **Advanced** and the other two are **Rejected**, while **For Review** is empty. ### 13. Mark a hire Choose **Hire** from the menu. Truffle asks you to confirm, **Hire Morgan Ellis?**, and you choose **Confirm hire**. ### 14. After the hire The status reads **Hired** and a message says **Candidate hired!** with **Close the position?** if you have filled the role. Hired is final in the list: the row no longer has a status control. > Note: Hire is not in Magic Review. Use the Decide menu or the status control. ## FAQ **Does Truffle email the candidate when I make a decision?** No. Advance, Hold, Reject, Hire and Clear decision change the candidate's status in Truffle and nothing else. Tell the candidate yourself. **Where does a candidate go after a decision?** From For Review to Reviewed. The Reviewed tab shows the decision in its Status column. Clearing the decision sends the candidate back to For Review. **Can I undo a decision?** Yes. Choose Clear decision from the status menu, or press Backspace in Magic Review. In Magic Review, the message after each decision also has Undo. **Can I change a hire?** Hired is final in the candidate list: the row has no status control once a candidate is hired. **Does the AI make any decisions?** No. Every decision is yours. Scores never advance, hold or reject anyone. The only automatic rejection is a qualification check you set to Reject automatically. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `For Review` · `Reviewed` · `Decide` · `Advance` · `Hold` · `Reject` · `Hire` · `Clear decision` · `STATUS` · `Advanced` · `Rejected` · `Hired` · `Focus view` · `List view` · `Dana Okafor moved to On hold` · `Undo` · `On hold` · `Clear ⌫` · `Cleared the decision on Dana Okafor` · `2 selected` · `More` · `Clear decisions` · `Delete selected` · `This action cannot be undone.` · `2 rejected` · `Hire Morgan Ellis?` · `Confirm hire` · `Candidate hired!` · `Close the position?` ## Video How to review candidates and decide who moves forward: https://www.youtube.com/watch?v=XArI94cViu8 - 0:00 The candidate list and its signals - 0:16 Magic Review - 0:37 Decide: Advance, Hold, Reject or Hire - 0:55 What happens next Transcript: Here's how to review a position's candidates in one pass, and decide who moves on. Open a position's candidates. Each row shows its signals. Resume, interview, and assessments, rolled into one overall read. Switch to Focus view for Magic Review. One candidate at a time, with the list beside you. Candidate shorts pull the key moments from their interview, and show why each one matters. Criteria coverage shows how they match each of your criteria. Then read the summary, with the key insights. When you're ready, open Decide. Advance, hold, reject, or hire. Choose Advance, and they move to Reviewed. In Focus view, one key does the same, and the next candidate opens. Every candidate, ranked against your criteria, with the reasons shown. Every decision is yours. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/statuses-and-emails - https://www.hiretruffle.com/how-it-works/guides/review-candidates-in-magic-review - https://www.hiretruffle.com/how-it-works/guides/share-a-candidate --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to manage your notifications and sign-in security in Truffle > Update your Truffle profile, change your password, sign in with an emailed 6-digit code, choose which candidate emails you get, and read What's new. Source: https://www.hiretruffle.com/how-it-works/guides/notifications-and-sign-in-security Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end your profile and time zone are right, your password meets the rules, you know how to sign in with a login code, and you get the candidate emails you want. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - Any role. Profile, Notifications and Security are your own settings, so every teammate has them. ## Steps ### 1. Open Settings Choose your name at the bottom of the sidebar. The menu shows your role and email, then **Settings** and **Notifications**. Choose **Settings**. Your own pages sit under **YOU**: **Profile**, **Notifications** and **Security**. ### 2. Update your profile **Profile** holds your **Name**, **Job title**, **Phone** and **Timezone**. Deadlines and activity times display in the time zone you pick. Your **Email** is where your notifications go. It cannot be edited here: use **Contact us** to change it. Choose **Save changes** when you are done. These details are visible only to your team. ### 3. Change your password Choose **Security**. Under **Password**, enter your **Current password**, then a **New password** and **Confirm new password**. A checklist under the new password ticks off each rule as you type: **At least 8 characters**, **One uppercase letter**, **One lowercase letter** and **One number**. **Update password** becomes available once the form is valid. > Note: If you sign in with Google only, you can still sign in with a login code, shown below. ### 4. Choose your candidate emails Choose **Notifications**. **Email notifications** decides which candidates you get emailed about, and it applies only to you. Pick **For all completed interviews**, **Only strong matches** or **Never**. **Only strong matches** emails you when a candidate's Overall comes out Strong, or, on a position that measures a single signal, when that signal comes out High. The emails go to the address shown under the options. There is no Save button: your choice applies when you pick it. > Note: The setting is per person, not per position. Each teammate picks their own. You also get an email when a candidate asks for an alternative to the video interview. ### 5. Open What's new Choose **Help** in the sidebar. The menu has **Help center**, **Send us a message**, **Share feedback** and **What's new**. A dot next to **What's new** means there are entries you have not seen. ### 6. Read the latest changes The **What's new** panel lists recent changes to Truffle, each with a date and a short description. A dot marks the ones you have not seen. An entry can link straight to the part of the product it describes, such as **Open settings**. You only see entries that apply to your plan and role. ### 7. Sign in with a code instead of a password On the login page, **Welcome back**, you can choose **Continue with Google**, or enter your **Email** and **Password** and choose **Log in**. To skip the password, type your email and choose **Email me a code instead**. **Forgot password?** sends you a reset link instead. ### 8. Enter the 6-digit code **Check your email** confirms where the 6-digit code went. Type the code into the box and choose **Continue**. If it has not arrived, **Resend code** becomes available after a short countdown. **Use password instead** takes you back. After you sign in, Truffle opens the page you were trying to reach, such as a candidate link from a teammate. > Note: Login codes work for every account, including ones that used to sign in with Google only. ## FAQ **How do I change my email address?** Your email is shown on Profile but cannot be edited there. Use Contact us on that page and support changes it for you. **What are the password rules?** At least 8 characters, with one uppercase letter, one lowercase letter and one number. You enter your current password first. **How does a login code work?** On the login page, type your email and choose Email me a code instead. Truffle emails you a 6-digit code. Type it in and choose Continue. **I forgot my password. What do I do?** Choose Forgot password? on the login page. Reset your password asks for your email and sends you a reset link. You can also sign in with a login code. **Does my notification choice change what my teammates get?** No. Email notifications apply only to you. Each teammate picks their own. **Can I get notifications for one position only?** No. The setting is per person, not per position. **Why does What's new not show an update a teammate mentioned?** What's new only shows entries that apply to your plan and role. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Settings` · `Notifications` · `Sign out` · `YOU` · `Profile` · `Security` · `Name` · `Job title` · `Email` · `Where your notifications go.` · `Contact us to update your email address` · `Phone` · `Timezone` · `Deadlines and activity times display in this zone.` · `These details are visible only to your team.` · `Save changes` · `Password` · `Current password` · `New password` · `Confirm new password` · `At least 8 characters` · `One uppercase letter` · `One lowercase letter` · `One number` · `Use 8+ characters, with an uppercase letter and a number.` · `Update password` · `Email notifications` · `Which candidates you get emailed about. Applies only to you.` · `For all completed interviews` · `Only strong matches` · `Send me an email when a candidate's Overall comes out Strong. On positions that measure a single signal, when that signal comes out High.` · `Never` · `Help center` · `Send us a message` · `Share feedback` · `What's new` · `Open settings` · `Welcome back` · `Continue with Google` · `Forgot password?` · `Email me a code instead` · `Check your email` · `We sent a 6-digit code to` · `Use password instead` · `Resend code` · `Reset your password` ## Related - https://www.hiretruffle.com/how-it-works/account - https://www.hiretruffle.com/how-it-works/roles-and-permissions - https://www.hiretruffle.com/how-it-works/teams - https://www.hiretruffle.com/how-it-works/guides/change-or-cancel-your-plan - https://www.hiretruffle.com/how-it-works/guides/set-up-your-company-profile --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to read a candidate profile in Truffle > What each tab of a Truffle candidate profile shows: summary and Candidate Shorts, qualification checks, resume match, interview answers and assessments. Source: https://www.hiretruffle.com/how-it-works/guides/read-a-candidate-profile Last verified against the product: 2026-10-05 Time required: 6 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you know where every part of a candidate's results sits on their profile, what each score is measured against, and where the reasoning behind it is. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position with at least one candidate who has finished their screening. ## Steps ### 1. Open the profile On a position's candidate list, click a candidate's name. The profile opens as a full page. The header shows the name, the Overall signal (here **Strong**), when they applied, a counter such as **1 of 11** with arrows to the previous and next candidate, and the status control, here **For review**. The tabs underneath carry the signals too: **Resume** and **Assessments** read High, Mid or Low, and **Screening** shows the interview band and match score, such as **High · 82%**. > Note: You can also reach this page from Magic Review with **Full Profile**. The Magic Review guide covers that view. ### 2. Read the Candidate summary **Overview** is the first tab. The **Candidate summary** card says what it is based on, here **AI-powered analysis · Based on: interview**, and opens on a one-sentence read. Click the card to open it. Under **KEY INSIGHTS**, each line names a competency and what the answers showed for it, such as **Adaptability** and **Credibility Building**. Above the summary, each assessment the position uses has its own card, here **Work scenarios** with **High alignment**. ### 3. Watch the Candidate Shorts **Candidate shorts** (**Video analysis & key moments**) are short clips from the interview. Each clip has a timestamp, a competency tag such as **Resilience** or **Customer Orientation**, and its transcript. Open **Why this matters** on a clip to read why it was picked. **Hide transcript** hides the text next to the player. ### 4. Check contact details and qualification checks **Profile** holds **Contact information**: name, email, the date they applied, then the last device, browser and the country they submitted from (**Submitted from**). Under it, **Qualification checks** lists each question with the candidate's answer, what the position requires and the result, such as **Yes · requires Yes** and **Met**. When every check passes, the card says **Requirements met**. ### 5. See how the resume scored **Resume** opens on **Scores at a glance**: the **Resume match** band with how many criteria have evidence (here **4 of 4 criteria with evidence**) and the **Requirements** result. Below it, a second **Candidate summary**, based on the resume, lists **STRENGTHS** and questions **WORTH EXPLORING IN THE INTERVIEW**. When the resume leaves gaps against the criteria, they are listed here too. ### 6. Read the criteria match **Resume signals** are factual counts for context, not scored: average tenure, longest stint, the pattern of roles, and how many listed skills appear in the work history. **Criteria match** shows how the resume scores against the position's resume criteria. **EVIDENCE DISTRIBUTION** counts criteria with Strong, Some or None. Each criterion then shows whether it is required (here **NICE TO HAVE**), its result, the reasoning, and the line from the resume it is based on. ### 7. Check the resume itself Further down, the **Resume** card shows the resume in two views. **Structured** is the parsed version: summary, experience on a timeline, education and skills. **PDF** shows the file the candidate sent, and **Download PDF** saves it. If the parse was not clean, a note such as **Parse quality: medium** asks you to check the PDF before relying on the structured view. ### 8. Go through the interview answers **Screening** starts with the total **RECORDED** time and the **AVG. RESPONSE** length. **Interview at a glance** lists every question with its band, score and answer length. Each answer then has its video, its word count and length, and the **TRANSCRIPT** with timestamps. ### 9. Read how each answer scored Under each answer, **AI SUMMARY** describes the answer against what the question looks for. Each competency the question scores, such as **Adaptability** or **Accountability**, gets its own band, score and reasoning. The reasoning is shortened in each row; choose **Expand all** to read it in full. **Worth flagging** points out anything to follow up, for example an outcome the candidate did not quantify. > Note: When a question carries scoring guidance, its header also has **About this question**, which opens why the question is asked, what it looks for and its evaluation criteria. The questions in this example have none, so the link does not show. ### 10. Check the assessments **Assessments** has one section per assessment the position uses. For **Work scenarios**, the header gives the overall read (**High alignment**, **Aligned on all 4 scenarios**) and a bar of how many scenarios were **Aligned** or **Close**. Each scenario then shows the approach the candidate picked next to the one you set, such as **Both picked** a given approach, or the candidate's pick beside **You prefer**. > Note: The Assessments page explains how each assessment is scored. Scores are measured only against the criteria for this position, and they never decide anything: you do. ## FAQ **What does the Overall signal on the profile mean?** When a position measures two or more things, such as a resume, an interview and assessments, Truffle rolls their signals into one Overall read: Strong, Mixed or Weak. Each underlying score, and the reasoning behind it, stays on its own tab. **What is the interview score measured against?** Each question has a scoring rubric built from your position description and role brief. Every answer is scored against its question's rubric, and the per-question scores roll up into the match score on the Screening tab. **Why are there two Candidate summaries?** One is based on the interview and sits on the Overview tab. The other is based on the resume and sits on the Resume tab. Each card says what it is based on under its title. **Where do I record my decision?** Use the status control at the top right of the profile, which shows the current status, for example For review. You decide what happens to every candidate. The scores do not. **Why is there no Clarity card on this profile?** Clarity read (beta) is off by default and is turned on per position. A candidate's profile shows the Clarity card only on positions that use it, for interviews completed after it was turned on. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Overview` · `Profile` · `Resume` · `Assessments` · `Screening` · `Strong` · `1 of 11` · `Change status, currently For review` · `High · 82%` · `Candidate summary` · `AI-powered analysis · Based on: interview` · `KEY INSIGHTS` · `Adaptability` · `Credibility Building` · `Work scenarios` · `High alignment` · `Candidate shorts` · `Video analysis & key moments` · `Resilience` · `Customer Orientation` · `Why this matters` · `Hide transcript` · `Contact information` · `Submitted from` · `Qualification checks` · `Yes · requires Yes` · `Met` · `Requirements met` · `Scores at a glance` · `Resume match` · `4 of 4 criteria with evidence` · `Requirements` · `AI-powered analysis · Based on: résumé` · `STRENGTHS` · `WORTH EXPLORING IN THE INTERVIEW` · `Resume signals` · `for context, not scored` · `Criteria match` · `EVIDENCE DISTRIBUTION` · `NICE TO HAVE` · `Structured` · `PDF` · `Download PDF` · `Parse quality: medium` · `RECORDED` · `AVG. RESPONSE` · `Interview at a glance` · `TRANSCRIPT` · `AI SUMMARY` · `Accountability` · `Expand all` · `Worth flagging` · `Aligned on all 4 scenarios` · `Aligned` · `Close` · `Both picked` · `You prefer` ## Related - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/scoring - https://www.hiretruffle.com/how-it-works/assessments - https://www.hiretruffle.com/how-it-works/guides/review-candidates-in-magic-review - https://www.hiretruffle.com/how-it-works/guides/screen-resumes-with-ai-criteria --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to review candidates in Magic Review in Truffle > Open Magic Review from Home or a position's candidate list, move between candidates, read the signal rail, and find the decision keys in Truffle. Source: https://www.hiretruffle.com/how-it-works/guides/review-candidates-in-magic-review Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can open Magic Review two ways, move through a position's candidates without losing your place, read the signals at the top of each candidate, and you know where the decision keys and the Decide control are. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - An active position with candidates who have finished their screening. ## Steps ### 1. Start from Home Home opens after you log in. Under **Ready for review**, Truffle lists every candidate waiting for a decision across your positions, here **14 candidates across 2 positions**, sorted by **Sort: Oldest waiting**. Each row shows the candidate's stage and how many days they have waited, the position, and the **Overall**, **Resume**, **Interview** and **Assess** signals. When more are waiting than fit, a line under the table links to the rest, such as **6 more waiting**. ### 2. Group the queue by position Choose **Group** to split the queue into one table per position. Each group's header shows how many candidates wait and the range of their match scores, such as **3 waiting · 26 to 82% match**. **View all** opens the full list. ### 3. Open a candidate and switch to Focus view Click a candidate's row on Home. Truffle opens that position's candidates on the **For Review** tab, filtered to the candidate's stage, here **Interview**. Next to the search box are two view icons: **List view** and **Focus view**. Choose **Focus view** to open Magic Review. You can do the same from any position: open it from **Positions**, stay on **Candidates**, and choose **Focus view**. > Note: In the list view, clicking a candidate's name opens their full profile, not Magic Review. The candidate profile guide covers that page. ### 4. Know the layout Magic Review keeps the list on the left and one candidate on the right. The left rail starts with the count, here **3 candidates**, and shows each candidate's name, when they applied, their Overall signal and a row of small signal marks. The right side shows the selected candidate: their name, status and **Applied 74 days ago**, the signal rail, then their cards, such as **Qualification checks**, **Candidate shorts**, **Criteria coverage**, **Career snapshot**, **Work scenarios** and **Candidate summary**. The action bar stays at the bottom. ### 5. Move between candidates Click any name in the left rail to open that candidate. At the top right of the candidate, a counter shows where you are, such as **1/3**, with an arrow on each side for the previous and next candidate. The up and down arrow keys on your keyboard move through the list the same way. The list stays in place, so you never lose your spot. ### 6. Read the signal rail Under the name, the signal rail shows one tile for each thing the position measures: **OVERALL**, **RESUME MATCH** (for example **High · 4/4**, four of four criteria with evidence), **INTERVIEW** (for example **High · 82%**) and **ASSESSMENTS**. To see what each signal means, choose **How to read these signals**, the question mark at the top of the left rail. It explains each signal and the bands: High from 75% (70% for the interview), Mid from 50%, Low below 50%. Overall rolls them into Strong, Mixed or Weak. > Note: The panel also explains Clarity, which shows only on positions that use Clarity read (beta). How scoring works covers every signal. ### 7. Find the decision keys The action bar has **Notes**, **Full Profile** and **Share** on the left. On the right are the three decisions, each with its key printed on the button: **Advance** (A), **Hold** (H) and **Reject** (R). Pressing a key does the same as clicking its button, for the candidate on screen. Keys do nothing while you are typing in a field, and shortcuts that use Cmd or Ctrl go to your browser instead. > Note: Magic Review has no Hire button. To mark someone hired, use the **Decide** control on the candidate's row in the list view. Every decision is yours: the signals never advance, hold or reject anyone. ### 8. Check where a candidate stands The status sits next to the candidate's name. A candidate who is waiting for you shows **For Review**. On the list, the **For Review** and **Reviewed** tabs split candidates by whether a decision has been made. ### 9. Open the full profile when you need more Choose **Full Profile** to open the same candidate as a full page, with the **Overview**, **Profile**, **Resume**, **Assessments** and **Screening** tabs. The back arrow at the top left brings you back to Magic Review, on the same candidate. ### 10. Get back to the list Choose **List view**, next to **Focus view**, to return to the candidate table. Each row there has its **Decide** control. **Positions** at the top left takes you to your Positions list. > Note: Magic Review works on the **For Review** and **Reviewed** tabs. Choosing **All** switches back to the list view. ## FAQ **What is Magic Review?** Magic Review is the Focus view of a position's candidate list. The list stays on the left and one candidate opens on the right, so you can read each candidate and decide without leaving the page. **Which keyboard shortcuts does Magic Review have?** A advances, H holds and R rejects the candidate on screen. The keys are printed on the Advance, Hold and Reject buttons. The up and down arrow keys move to the previous or next candidate. Keys do nothing while you type in a field, and Cmd or Ctrl shortcuts go to your browser. **Can I hire someone from Magic Review?** No. Magic Review offers Advance, Hold and Reject. Use the Decide control on the candidate's row in the list view to mark a hire. **Does the AI make the decision?** No. The signals score each candidate against the criteria for the position. You decide what happens to every candidate. The only automatic rejection is a qualification check you set to Reject automatically. **Why did clicking a name open the full profile instead?** In the list view, a candidate's name opens their full profile. Switch to Focus view to review in Magic Review. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Ready for review` · `14 candidates across 2 positions` · `Sort: Oldest waiting` · `Group` · `Group by position` · `View all` · `6 more waiting` · `3 waiting · 26` · `For Review` · `Interview` · `List view` · `Focus view` · `3 candidates` · `Applied 74 days ago` · `Qualification checks` · `Candidate shorts` · `Criteria coverage` · `Career snapshot` · `Work scenarios` · `Candidate summary` · `1/3` · `OVERALL` · `RESUME MATCH` · `INTERVIEW` · `ASSESSMENTS` · `High · 4/4` · `High · 82%` · `How to read these signals` · `High = 75%+ (Interview 70%+)` · `Overall rolls these into Strong / Mixed / Weak.` · `Notes` · `Full Profile` · `Share` · `Advance` · `Hold` · `Reject` · `Decide` · `Reviewed` · `Overview` · `Profile` · `Resume` · `Assessments` · `Screening` · `Positions` ## Video How to review candidates and decide who moves forward: https://www.youtube.com/watch?v=XArI94cViu8 - 0:00 The candidate list and its signals - 0:16 Magic Review - 0:37 Decide: Advance, Hold, Reject or Hire - 0:55 What happens next Transcript: Here's how to review a position's candidates in one pass, and decide who moves on. Open a position's candidates. Each row shows its signals. Resume, interview, and assessments, rolled into one overall read. Switch to Focus view for Magic Review. One candidate at a time, with the list beside you. Candidate shorts pull the key moments from their interview, and show why each one matters. Criteria coverage shows how they match each of your criteria. Then read the summary, with the key insights. When you're ready, open Decide. Advance, hold, reject, or hire. Choose Advance, and they move to Reviewed. In Focus view, one key does the same, and the next candidate opens. Every candidate, ranked against your criteria, with the reasons shown. Every decision is yours. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/scoring - https://www.hiretruffle.com/how-it-works/guides/read-a-candidate-profile - https://www.hiretruffle.com/how-it-works/guides/use-analytics --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to screen resumes with AI criteria in Truffle > Screen resumes in Truffle: choose how candidates apply, review the criteria it drafts from your description, mark must-haves, and read each score's evidence. Source: https://www.hiretruffle.com/how-it-works/guides/screen-resumes-with-ai-criteria Last verified against the product: 2026-10-05 Time required: 8 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a position that scores every resume against criteria you reviewed, and you know where to read each candidate's resume score and the evidence behind it. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position description of at least 200 characters. Truffle drafts the resume criteria from it, and a position cannot go live on less. ## Steps ### 1. Define the role Start a new position. On **Define the role**, enter a **Position title** and a **Position description**. Name the experience that matters, where it was earned, and the tools the person will use. Truffle uses the description to suggest resume criteria and interview questions, and reads it back as Thin, Workable or Strong. ### 2. Answer the role brief Below the description is the **Role brief**: three optional questions that sharpen resume criteria, interview questions, and candidate matching. They are **What does winning look like in the first 90 days?**, **Who would nail this position?**, and **Who would struggle, even if their resume looks great?** Answer them here, before Truffle drafts the criteria. The card shows **Complete** when all three are answered. Then choose **Next: Build position**. > Note: A sentence per question is enough. Even one answer sharpens the criteria. If you skip it, the Role brief waits in the Configure screening list marked needs you, and you can answer it there. ### 3. Keep Resume switched on **Build the screen** arrives with Truffle's suggestions already switched on. **Resume** costs **1 credit per resume** and carries a **Suggested** badge with a line on why it fits this role. Leave the switch on. Clicking it turns resume scoring off. Switch the other components on or off for this position. This guide keeps **Video Interview** on and switches **Assessments** off. ### 4. Choose what candidates do Under the components, **How this position runs** asks **What do candidates do?** Choose **Apply first**, you pick who continues: candidates send a resume, it is scored against your criteria and ranked, and they wait in your list until you invite them to the next step. Or choose **Apply and finish in one sitting**: candidates give their resume and record the video interview in the same session, and you review everything together. Each option shows its flow, and **What this costs** prices both. Credits are charged per step a candidate finishes. Then choose **Next: Configure**. > Note: Check which option is selected. In our capture the block read Truffle suggests apply first while the position was set to one sitting. With Resume as the only component, there is no question to answer: every resume lands in one list for you to review. ### 5. Read the drafted criteria **Configure screening** lists your sections on the left, each with its state, and opens on **Resume criteria**, tagged with the option you chose. Truffle drafts the criteria in the background, usually in about 15 seconds. They land as **Suggested, not reviewed**, with a count such as **4 criteria · 0 required**. These score the resumes candidates send. Each criterion has a label and a description of the evidence a resume should show. Click either to edit it, use the bin to remove a criterion, or choose **Add criterion** to write your own. > Note: **Regenerate** redraws the whole set. It asks first, because it replaces your current criteria, including your edits. **See examples of strong criteria** shows what specific looks like. ### 6. Mark the criteria reviewed When the set says what you would look for yourself, choose **Looks right**. The section changes to **Reviewed** and the list on the left shows the count. Editing a criterion also counts as reviewing it. A position with resume scoring on cannot go live while its drafted criteria are still unreviewed. ### 7. Mark the must-haves as required Every criterion starts as **Not required**. Switch one to **Required** when a resume should show it, and the count in the header updates, here to **4 criteria · 1 required**. On a candidate's resume results, each criterion is labelled Required or Nice to have. > Note: A required criterion does not reject anyone. The only automatic rejection in Truffle is a qualification check set to Reject automatically. ### 8. Review and activate Choose **Next: Review and activate**. **Review your setup** lists Position setup, Role brief and the other parts of the screen. When nothing blocks go-live, choose **Activate position**, or **Save as draft** to finish later. > Note: If the criteria are still unreviewed, Review says **Truffle's suggested resume criteria haven't been reviewed** and Activate position stays off. **Review resume criteria** takes you back to the section. ### 9. Find scored resumes on the Resume tab Once candidates apply, open the position's candidate list and choose the **Resume** tab. Each candidate shows a resume signal of High, Mid or Low, the list is ranked by Overall, and **Decide** is on every row. The scores sort the list. You decide who continues. ### 10. Open a candidate's resume results Open a candidate to see their **Resume** tab. **Scores at a glance** shows the **Resume match** and how many criteria have evidence, such as 4 of 4. Below it are a **Candidate summary** with strengths and points worth exploring in the interview, and **Resume signals**, factual counts such as average tenure that are shown for context and not scored. **Advance to Interview**, **Hold** and **Reject** sit at the top. ### 11. Check the evidence per criterion Further down, **Criteria match** shows how the resume scores against each of your criteria. Each criterion is rated Strong, Some or None, labelled Required or Nice to have, and explained in a sentence, with the line from the resume it rests on and the role that line comes from. Read the evidence before you agree with the rating. ## FAQ **Does Truffle reject candidates based on their resume?** No. Each resume is scored against your criteria and the evidence is shown next to the score. A score never rejects anyone, and neither does a criterion marked Required. The only automatic rejection in Truffle is a qualification check set to Reject automatically. You decide who continues. **Where do the criteria come from?** Truffle drafts them on Configure screening from your position description and your role brief answers. They arrive as Suggested, not reviewed. You can edit, remove or add criteria, or regenerate the whole set, and the position cannot go live until you choose Looks right or edit them. **Can I screen resumes without an interview or assessments?** Yes. On Build position, keep Resume on and switch Video Interview and Assessments off. How this position runs then has nothing to ask: every resume lands in one list for you to review. **What is the difference between Apply first and one sitting?** With Apply first, candidates send a resume, it is scored and ranked, and they wait in your list until you invite them to the next step. With Apply and finish in one sitting, candidates give their resume and complete the next step in the same session, and you review everything together. Resumes are scored either way. **How many credits does resume screening use?** 1 credit per resume scored. Credits are charged per step a candidate finishes, so someone who never starts costs nothing. The 7-day free trial includes 30 credits, with no credit card. **What makes a good criterion?** One a reader could check from a resume: named tools, time spans, scope. A criterion like "strong communicator" is hard to score consistently. Truffle shows examples under See examples of strong criteria. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Define the role` · `Build position` · `Configure screening` · `Review and activate` · `Next: Build position` · `Role brief` · `Three quick questions. Paired with the position description, they sharpen resume criteria, interview questions, and candidate matching.` · `Optional. Even one answer sharpens the criteria and questions.` · `What does winning look like in the first 90 days?` · `Who would nail this position?` · `Who would struggle, even if their resume looks great?` · `Complete` · `Build the screen` · `1 credit per resume` · `Truffle drafts criteria from your description on the next step` · `How this position runs` · `Truffle suggests apply first` · `Set to one sitting` · `What do candidates do?` · `Apply first` · `you pick who continues` · `Apply and finish in one sitting` · `They send a resume. It’s scored against your criteria and ranked, and they wait in your list until you invite them.` · `WHAT THIS COSTS` · `Charged per step a candidate finishes` · `No interview or assessments, so every resume lands in one list for you to review.` · `Next: Configure` · `Resume criteria` · `Drafting criteria from your job description` · `usually about 15 seconds` · `These score the resumes candidates send when they apply.` · `Suggested, not reviewed` · `4 criteria · 0 required` · `4 criteria · 1 required` · `Looks right` · `Reviewed` · `Regenerate` · `Regenerating will replace your current criteria, including your edits. Continue?` · `Add criterion` · `See examples of strong criteria` · `Not required` · `Required` · `Next: Review and activate` · `Truffle's suggested resume criteria haven't been reviewed` · `Read them and choose Looks right, or edit them. Every resume is scored against these.` · `Review resume criteria` · `Review your setup` · `Activate position` · `Save as draft` · `Decide` · `RANKED BY OVERALL` · `Scores at a glance` · `Resume match` · `4 of 4 criteria with evidence` · `Candidate summary` · `Resume signals` · `for context, not scored` · `Criteria match` · `How the resume scores against the role rubric` · `NICE TO HAVE` · `Advance to Interview` · `Hold` · `Reject` ## Video How to screen resumes with AI against your own criteria: https://www.youtube.com/watch?v=wS2RcGk0ylc - 0:00 Define the role - 0:20 Build the position - 0:34 Configure screening - 0:52 Review and activate, then what happens next Transcript: Here's resume screening against your own criteria, set up in a few minutes. Let's build one. Start a new position. Give it a title, and describe the role in plain language. Then answer the role brief: three quick questions, like who would struggle here, even if their resume looks great. On Build position, Resume arrives already on, marked Suggested. Then choose how the position runs. Apply first, and you pick who continues, or apply and finish in one sitting. On Configure screening, Truffle drafts your resume criteria from the description and the brief. They arrive suggested, not reviewed. If they're right, choose Looks right. Then mark what a resume must show as required, and edit anything that's off. Last, review your setup, and activate. Every resume comes back scored against your criteria, with the reasoning shown. You decide who moves on. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/scoring - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview - https://www.hiretruffle.com/how-it-works/guides/add-qualification-checks --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to set up a one-way video interview in Truffle > Set up a one-way video interview in Truffle: review the questions it drafts from your description, set response times and retakes, preview it, and activate. Source: https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview Last verified against the product: 2026-10-05 Time required: 10 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you have a position with a one-way video interview, previewed as a candidate and ready to activate. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A job description of at least 200 characters. Truffle drafts the interview questions from it, and a position cannot go live on less. ## Steps ### 1. Define the role From your positions list, choose **Create position**. The wizard opens on **Define the role**, the first of four steps: Define the role, Build position, Configure screening, and Review and activate. Enter a **Position title** and a **Position description**. Truffle reads the description back as Thin, Workable or Strong, and uses it to suggest the screen and draft the interview questions. The **Role brief** further down the page is optional. Choose **Next: Build position**. ### 2. Keep Video Interview switched on **Build the screen** arrives with Truffle's suggestions already switched on, each marked **Suggested** with a line on why it fits the role. **Video Interview** costs **5 credits per screening**, charged only when a candidate submits the interview. Its card shows a summary of the interview Truffle set up, here five questions on video with 30 seconds to think, 2 minutes to answer and 1 retake. Leave the switch on. Clicking it turns the interview off. ### 3. Switch off what this position does not need Every other component stays switchable. To run the interview on its own, switch off **Resume** and **Assessments**. The footer updates as you go: the candidate's time (12 minutes for this interview) and the credits charged as candidates finish each step (5). When you are ready, choose **Edit in interview setup** on the Video Interview card. It opens Configure screening on the interview. > Note: Keeping Resume on is fine. Truffle then drafts resume criteria on Configure screening, and you have to mark them Looks right or edit them before the position can go live. ### 4. Set how candidates answer Configure screening lists your sections on the left, each with a state, and opens on **Video interview**. The settings row at the top applies to every question. **Answer on** is Video or Audio. **Time to think** runs from None to 5 minutes, or Unlimited. **Time to answer** is 1, 2 or 3 minutes. **Retakes** runs from No retakes to 3 retakes. Below it, you can hide the question text while candidates record, so they hear the question but cannot read it back. **Clarity read** (beta) is off by default. Turned on, it adds a High, Mixed or Low read of whether answers address the question, are easy to follow, and are specific. It does not change scores. ### 5. Review the drafted questions Below the settings are the questions Truffle drafted from your description. The number it suggests depends on the role type. Each question carries a **Suggested** pill, the question type (motivation, process, behavioral), the area it covers, such as Domain & craft or Execution & follow-through, and a line on why it was chosen for this role. Drag the handle on the left of a question to reorder. An interview holds up to 10 questions. ### 6. Open a question's menu Each question has a menu on its right with three actions. **Add video** attaches a pre-recorded video to the question. **Replace question** swaps it for another. **Remove question** deletes it from the interview. ### 7. Swap a question from the bank **Replace question** opens the **Swap a question** panel on **Browse the catalog**. The question you are replacing is named at the top. Search the bank, switch between **From our bank** and **Your saved questions**, or browse by what you want to learn about candidates: Communication & relationships, Self-awareness & growth, Execution & follow-through, Problem-solving, Leadership, Domain & craft, and Role fit & motivation. Each area shows how many questions it holds, and the area of the original question is marked. ### 8. Pick the replacement Open an area, select a question, and choose **Swap question**. The new question takes the old one's place in the list, marked **Yours** instead of Suggested. **Add a question** below the list opens the same panel to add a question instead of replacing one. ### 9. Or write your own Switch the panel to **Write your own** and type the question under **Your question**, up to 150 words. Truffle checks it for quality and fairness as you type. A question that passes is marked as checked with no flags. A risky one shows **Potential bias risk** with a suggested rewrite, or **This question can't be added as written** with the change it needs. Questions you write are saved for reuse on future positions. > Note: The fairness check is guidance, not legal advice. ### 10. Preview it as a candidate Choose **Preview as a candidate** under the section list. It opens the candidate's page in a new tab with a private preview link, so it works on a draft. This one shows **Welcome to your screening** with the interview's shape: 5 questions, 2 minutes per answer, 1 retake per question, about 12 minutes in total, recorded on audio and video. Below that is the notice telling candidates how AI is used. ### 11. Move to Review and activate Choose **Next: Review and activate**. Truffle first shows **Building your position** while it calibrates scoring criteria for each question, which usually takes about 20 seconds. Then **Review your setup** lists Position setup, Role brief and Interview questions. Expand **Interview questions** to check the final list. It has an **Edit** button if you want to change it. ### 12. Brand it and activate Under **Candidate experience**, the logo and primary color come from your company settings, and you can change either for this position only. Add a **Welcome message** shown at the start, and a **Completion message and redirect** for the end, each as a recorded video, an uploaded video, or text. When it looks right, choose **Activate position**, or **Save as draft** to finish later. > Note: Activating does not post the position anywhere. You decide who gets the link. ## FAQ **Do candidates need to install anything or book a time?** No. Candidates open a link and record their answers on their own device, on their own time. There is nothing to schedule and nothing to install. They complete the interview in one sitting. **How many credits does a video interview cost?** 5 credits per completed interview. A credit is charged only when a candidate submits the interview, so a candidate who never starts or does not finish costs nothing. The 7-day free trial includes 30 credits, with no credit card. **Can I use a video interview without resume screening or assessments?** Yes. Every component on Build position stays switchable. Switch off Resume and Assessments and the position runs the interview on its own. **Does Truffle write the interview questions for me?** It drafts them from your job description, and the number it suggests depends on the role type. Each drafted question shows its type, its area, and why it was chosen. You keep, reorder, replace, or remove any of them, or write your own. **Can I change thinking time, answer time, or retakes?** Yes. They sit at the top of the Video interview section on Configure screening and apply to every question: Answer on (Video or Audio), Time to think (None to 5 minutes, or Unlimited), Time to answer (1 to 3 minutes), and Retakes (No retakes to 3 retakes). Build position shows a read-only summary with a link back to them. **Does Truffle decide who passes the interview?** No. AI scores the transcript of each answer against a rubric for the role and shows you the scores. A score never rejects anyone. The only automatic rejection in Truffle is a qualification check you set to Reject automatically. You review the candidates and make the call. **Can I edit the questions after the position is live?** Yes. Open the position, then Settings, then Edit position, and go to the Interview section. You can reorder, add, or remove questions there. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Define the role` · `Build position` · `Configure screening` · `Review and activate` · `Next: Build position` · `Build the screen` · `5 credits per screening` · `Edit in interview setup` · `Video interview` · `Answer on` · `Time to think` · `Time to answer` · `Retakes` · `Unlimited` · `No retakes` · `3 retakes` · `3 minutes` · `Audio` · `Hide the question text while recording` · `Clarity read` · `Beta` · `SUGGESTED` · `YOURS` · `Add video` · `Replace question` · `Remove question` · `Add a question` · `Swap a question` · `Browse the catalog` · `Write your own` · `From our bank` · `Your saved questions` · `Communication & relationships` · `Self-awareness & growth` · `Execution & follow-through` · `Problem-solving` · `Leadership` · `Domain & craft` · `Role fit & motivation` · `Original question was here` · `Swap question` · `Your question` · `Saved for reuse on future positions.` · `Preview as a candidate` · `Welcome to your screening` · `Next: Review and activate` · `Building your position` · `Review your setup` · `Interview questions` · `Activate your position to start sharing` · `Candidate experience` · `Welcome message` · `Completion message and redirect` · `Activate position` · `Save as draft` ## Video How to set up a one-way video interview for job candidates: https://www.youtube.com/watch?v=igUSkDXgi3A - 0:00 Define the role - 0:14 Build the position, then configure screening - 0:47 Review and activate, then what happens next Transcript: Here's a one-way video interview, set up in a few minutes. Let's build one. Start a new position, and describe the role. Give it a title, and a description in plain language. Truffle reads it, to suggest your screen. On Build position, Truffle suggests what candidates go through. Video Interview is already on, with a summary of the interview it set up. In interview setup, you choose how people answer. Time to think, time to answer, retakes, and video or audio. Truffle drafts five questions from the role. Open a question's menu to swap one from the bank, or write your own. Then preview it as a candidate, so you see what they'll see. Last, review and activate. Put your brand on it, and activate. Every answer comes back scored against your criteria, with the reasoning shown. You decide who moves on. Start free at hiretruffle.com. ## Related - https://www.hiretruffle.com/how-it-works/positions - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/scoring --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to set up your company profile in Truffle > Set your company name, website, logo and primary color in Truffle, and see where they show up on your job pages, careers page and candidate emails. Source: https://www.hiretruffle.com/how-it-works/guides/set-up-your-company-profile Last verified against the product: 2026-10-05 Time required: 4 min Every screenshot and label below was captured from the live product. **Outcome.** By the end your company name, website, logo and primary color are set, and you know which candidate pages and emails carry them. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - The Owner or Admin role. Company profile is a workspace page, managed by owners and admins. - Your logo as a PNG, JPG or SVG file, up to 2MB. ## Steps ### 1. Open Company profile Choose your name at the bottom of the sidebar, then **Settings**. Under **WORKSPACE**, choose **Company profile**. The page has four sections: **Basic information**, **Candidate email**, **Brand identity** and **Careers page**. ### 2. Set your company name and website Under **Basic information**, edit **Company name** and **Website**, then choose **Save changes**. The button stays greyed out until you change something. Candidates see the company name on your job pages and your careers page. > Note: Industry, company size and hiring frequency, which you give at sign-up, are not on this page. ### 3. Decide where candidate replies go **Candidate email** answers two questions. **Where replies go** sets where a candidate's reply to your emails lands: **Reply to the sender** or **Use one address**. **Accommodation contact email** is where requests for an alternative to the interview go. If you leave it empty, they go to the account owner. > Note: This section is covered step by step in Customize candidate emails and Handle an alternative selection request. ### 4. Add your logo Under **Brand identity**, **Company logo** is shown on candidate interviews and emails. Once a logo is set, it appears under **Current logo**. **Replace** uploads a new file. **Remove** takes the logo off. ### 5. Pick your primary color **Primary color** takes a hex code, such as **#1F6FEB**, or a pick from the color swatch. It saves automatically as you pick, with no Save button. Truffle checks the contrast and says so, here **Looks great!** **Reset to default** goes back to Truffle's default color. > Note: Your logo and color are the default for every position. To use a different logo or color on one position, see Brand the candidate experience. ### 6. See it on your job page Open a position's job page to see your profile as a candidate does. Your logo sits at the top, the page says your company name followed by **is hiring**, and **Apply for this role** uses your primary color. ### 7. See it on your careers page Your careers page is headed **Careers at** your company name, and lists your open positions that are listed publicly. The **Careers page** section at the bottom of Company profile has its link and the website widget. > Note: To share the careers page or add the widget to your site, see Add a careers page to your site. ## FAQ **Where do my logo and color show up?** On candidate interviews and emails, and on your job pages. Every position uses them by default. **Can one position use a different logo or color?** Yes. Change it under Candidate experience on that position. Your company logo and color stay the default for every other position. **Does the primary color need saving?** No. It saves automatically as you pick. The company name and website need Save changes. **What logo files can I use?** PNG, JPG or SVG, up to 2MB. **Where do I change my industry, company size or hiring frequency?** You give them at sign-up. They are not on the Company profile page. **Who can change the company profile?** Owners and admins. Company profile sits under Workspace in Settings. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Settings` · `WORKSPACE` · `Company profile` · `Basic information` · `Company name` · `Website` · `Save changes` · `Candidate email` · `Where replies go` · `Reply to the sender` · `Use one address` · `Accommodation contact email` · `If unset, these go to the account owner.` · `Brand identity` · `Your logo and brand colors appear on candidate interviews and emails.` · `Company logo` · `Shown on candidate interviews and emails.` · `Current logo` · `Replace` · `Remove` · `Primary color` · `Saves automatically as you pick.` · `#1F6FEB` · `Reset to default` · `Looks great!` · `Careers page` · `Careers page link` · `Website widget` · `Northwind Talent Partners is hiring` · `Apply for this role` · `Careers at Northwind Talent Partners` ## Related - https://www.hiretruffle.com/how-it-works/account - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/brand-the-candidate-experience - https://www.hiretruffle.com/how-it-works/guides/add-a-careers-page-to-your-site - https://www.hiretruffle.com/how-it-works/guides/customize-candidate-emails --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to share a candidate in Truffle > Share a candidate with someone outside Truffle through a read-only link: pick the audience, check what it carries, set expiry and a password, and revoke it. Source: https://www.hiretruffle.com/how-it-works/guides/share-a-candidate Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can create a read-only link to a candidate for the hiring team or someone outside your company, you know what each link carries and leaves out, and you can protect, track and revoke each link. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A candidate who has finished their screening. ## Steps ### 1. Open Share & export Open the candidate's profile and choose the share icon (**Share candidate**) at the top right, next to the status control. The same panel opens from **Share** in the Magic Review action bar, and from the candidate list: tick one candidate and choose **More**, then **Share & export…**. ### 2. Choose who it is for The panel is called **Share & export**. Under **WHO IS THIS FOR?** pick an audience. **Hiring team** is the briefing for your interview panel. A grey box spells out the link before you create it: **Includes:** qualifications, scores, AI summary, prep notes, all interview responses, career profile and assessments. **Leaves out:** CV file and contact info. **NEVER INCLUDED** lists what no link ever carries, such as internal notes and ratings, hiring status, emails, and your scoring criteria and answer keys. ### 3. Share outside your company **External share** is for someone outside the company, such as a client or a hiring manager at a partner. It leaves out scores and prep notes, so the person sees the candidate's own story without your rubric. Its link expires after 30 days by default. ### 4. Share only what the candidate said **Interview record** carries what the candidate said and completed, and nothing Truffle generated about it: qualifications, all interview responses and the career profile. Scores, the AI summary, prep notes and assessments stay out. ### 5. Adjust what the link carries Choose **Adjust what's included** to see the eight switches: **AI scoring**, **AI summary**, **Interview prep**, **Interview responses**, **Career profile**, **Original CV file**, **Assessments** and **Contact info**. Contact info and the original CV file are off on every audience until you turn them on. **Interview prep** is marked **Internal only** and cannot be turned on for External share or Interview record. Change any switch and the audience reads **Custom**. The summary above updates as you go. ### 6. Set expiry and a password, then create the link Under the switches, **Expires in** offers **7 days**, **30 days**, **75 days** and **180 days**. Add a **Password** if you want one; it is optional. Choose **Create link**. Truffle confirms **Share link created** and the link appears under **LINKS FOR THIS CANDIDATE** with its audience and dates, here **Created Oct 5 · Expires Nov 4**. Choose **Copy** to copy it; **Revoke** closes it. > Note: Truffle does not email the link. Paste it into your own email or chat. 180 days and more than one live link per candidate are part of annual plans. ### 7. See what the other person sees The link opens a read-only page. No Truffle account is needed. It names who shared it and when, shows only what the link carries, and says when the link expires and that your company can revoke it at any time. This External share link carries no scores, so the candidate's assessment shows as a profile, **not scored here**. ### 8. Keep more than one link Create another link for a different audience. Each one is listed on its own with its audience, dates and **Password protected** when it has a password. Here the hiring team has a password-protected link that lasts 75 days, while the external one lasts 30. ### 9. What a password asks for Anyone opening a password-protected link sees **This link is password protected** and must enter the password before the candidate shows. ### 10. Revoke a link Choose **Revoke** on the link. Truffle asks **Revoke this link?** and explains that it stops working straight away while the candidate's other links keep working. Confirm with **Revoke link**. Truffle confirms **Share link revoked**. ### 11. Check the link is closed Anyone who opens a revoked link, or a link past its expiry, sees **Link expired** instead of the candidate. ## FAQ **Does Truffle email the link for me?** No. Choose Copy next to the link and send it yourself, by email or chat. The panel has no recipient field. **What does a shared link never show?** Internal notes and ratings, the candidate's hiring status, emails and communications, your scoring criteria, rubric and answer keys, assessment percentages and AI Check flags. No audience or switch adds them. **Can I share interview prep notes with a client?** No. Interview prep is marked Internal only. It can go on a Hiring team link but cannot be turned on for External share or Interview record. **How long does a link last?** You choose 7, 30, 75 or 180 days when you create it. External share defaults to 30 days, Hiring team and Interview record to 75. Revoke a link to close it earlier. **Can a candidate have more than one link?** Yes. Each link keeps its own audience, expiry and password, and you can copy or revoke each one on its own. More than one live link per candidate is part of annual plans. **Does the person need a Truffle account?** No. The link opens a read-only page in any browser. If you set a password, they need that too. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Share candidate` · `Share & export` · `Share & export…` · `WHO IS THIS FOR?` · `Hiring team` · `External share` · `Interview record` · `Custom` · `Includes:` · `Leaves out: CV file, contact info.` · `Leaves out: scores, prep notes, CV file, contact info.` · `Includes: qualifications, all interview responses, career profile.` · `NEVER INCLUDED` · `Adjust what's included` · `AI scoring` · `AI summary` · `Interview prep` · `INTERNAL ONLY` · `Interview responses` · `Career profile` · `Original CV file` · `Assessments` · `Contact info` · `Expires in` · `7 days` · `30 days` · `75 days` · `180 days` · `Password` · `Create link` · `LINKS FOR THIS CANDIDATE` · `Created Oct 5 · Expires Nov 4` · `Copy` · `Share link created` · `Share link revoked` · `Revoke` · `Password protected` · `not scored here` · `Revocable by Northwind Talent Partners at any time.` · `This link is password protected` · `Revoke this link?` · `Revoke link` · `Link expired` ## Related - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/teams - https://www.hiretruffle.com/how-it-works/guides/export-candidates - https://www.hiretruffle.com/how-it-works/guides/read-a-candidate-profile --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to share your Position Link in Truffle > Find and copy a live position's link in Truffle, from Get candidates or the Positions list, see the job page it opens, and post it where candidates look. Source: https://www.hiretruffle.com/how-it-works/guides/share-your-position-link Last verified against the product: 2026-10-05 Time required: 4 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can copy a live position's link from three places, you know which page it opens, and you know what a candidate sees if the link gets cut off. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - An active position. A draft has no link to copy until you activate it. ## Steps ### 1. Open Get candidates Open an active position and choose **Get candidates** in the tabs at the top right. The first row is **Shareable link**, with a line under it that says how this position runs. Its badges show the link's state: **✓ Live** while it accepts candidates, **Listed ✓** when the role is also on your careers page, and a count such as **13 applied · 0 completed**. ### 2. Copy the link Open the row. Your link sits at the top with a copy button next to it. Under it, a strip shows what happens after a candidate arrives. For this position it reads **Candidate arrives**, **Resume scored**, **Waits for your invite**, **Records video interview and assessments**, **You review**. Below that, **What candidates see** previews the page the link opens. > Note: The link opens its own page, separate from wherever you post the job. Candidates apply on that page. ### 3. Know your second link Further down the row, **See what candidates see** opens the job page in a new tab. Under it, **Skip the apply step** gives you a second link. Anyone with it records the video interview and completes the assessments right away, without waiting for an invite. Their resume is still collected and scored. Share the first link when you want to pick who continues. > Note: Sharing a link does not put the role on your careers page. That is a separate switch, **List this job publicly**, at the bottom of the same row. The careers page guide covers it. ### 4. Copy it from the Positions list You do not have to open the position. On **Positions**, hover an active position's row. A link icon appears next to the row's menu, labelled **Copy shareable link**. Click it and **Link copied** confirms. It is the same link that Get candidates shows. ### 5. Or use the row menu The row's menu, the three dots at the end of the row, starts with **Copy shareable link**, followed by **Get candidates**, **Settings**, **Duplicate** and **Close position**. On a phone there is no hover, so use the menu. > Note: Only an active position has a link to copy. A draft offers Edit and Delete. A closed or expired position has no copy item, because its link no longer accepts candidates. ### 6. Check where the link lands The link opens your hosted job page. Candidates see your logo, your company name with **is hiring**, the title, the location type and employment type, **Apply for this role**, and your description under **About the role**. They apply with a resume and no account. > Note: The job application guide walks through the apply steps candidates go through after this page. ### 7. Post it where candidates look Paste the link into a job board listing, a social post or an email. On a job board, put it where the form asks for an application link or website, or in the text of the post. Candidates who follow it apply on your job page, and their resumes reach the position in Truffle. > Note: Some boards send applications to your inbox instead. Forward those emails to the position's import address, under **Auto-import applicants** on the same Get candidates page. ### 8. If a link gets cut off Long links sometimes lose their end when someone copies them. A candidate who opens a cut-off apply link sees **This application link is incomplete**, the part of the link that arrived, and three steps under **What to do**: go back to where they found the position, tap or click the link instead of copying it, and visit the company's careers page if it still fails. Copy the whole link from Truffle, and open it once after you post it. ## FAQ **Is it the same link everywhere I copy it?** Yes. The copy button in Get candidates, the link icon on the Positions list, and Copy shareable link in the row menu all give you the same link to the position's job page. **What is the Skip the apply step link for?** Anyone with that link records the video interview and completes the assessments right away, without waiting for your invite. Their resume is still collected and scored. Share the main link when you want to read resumes first and choose who continues. **Does sharing the link put the role on my careers page?** No. The careers page lists a role when List this job publicly is on, under Get candidates, Shareable link. Sharing the link and listing the role are separate. **What happens to the link when I close the position?** The link and the careers page stop accepting candidates the same day. All candidate data stays available, and you can reopen the position. **Do candidates need an account to apply?** No. Candidates open the job page, choose Apply for this role, upload a resume and confirm their details. There is no account to create. **What does a candidate see if the link is cut off?** A page that says This application link is incomplete, shows the part of the link that arrived, and gives three steps to find a working link, ending with the company's careers page. They are never sent to a sign-in page. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Get candidates` · `Shareable link` · `Candidates apply here` · `✓ Live` · `Listed ✓` · `13 applied · 0 completed` · `Candidate arrives` · `Resume scored` · `Waits for your invite` · `Records video interview and assessments` · `You review` · `WHAT CANDIDATES SEE` · `This link opens its own page` · `where candidates apply.` · `See what candidates see` · `SKIP THE APPLY STEP` · `Anyone with this link records the video interview and completes the assessments right away, without waiting for an invite. Their resume is still collected and scored.` · `List this job publicly` · `Positions` · `Copy shareable link` · `Link copied` · `Settings` · `Duplicate` · `Close position` · `is hiring` · `Hybrid` · `Full-time` · `Apply for this role` · `ABOUT THE ROLE` · `Auto-import applicants` · `This application link is incomplete` · `What to do` · `Go back to where you found the position.` · `Tap or click the link. Don't copy it.` · `Still not working? Visit the company's careers page.` ## Related - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/what-candidates-see - https://www.hiretruffle.com/how-it-works/guides/create-a-job-application - https://www.hiretruffle.com/how-it-works/guides/add-a-careers-page-to-your-site --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to turn on Clarity read for a position in Truffle > Turn on Clarity read (beta) for a Truffle position, then read the High, Mixed or Low card on how answers come across, with quotes you can play. Source: https://www.hiretruffle.com/how-it-works/guides/turn-on-clarity-read Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can turn on Clarity read for one position, find the Clarity column and filter in the candidate list, and read the Clarity card on a candidate, with the quotes behind each row. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position with a one-way video interview. - Candidates who finish the interview after you turn Clarity read on. Interviews completed before that get no read. ## Steps ### 1. Find Clarity read In **Configure screening**, open the video interview. **Clarity read**, marked **Beta**, sits under the timing controls. It is off by default. The line under it says what it adds: a High / Mixed / Low read of whether the answers address the question, are easy to follow and are specific, from the transcript, with quotes you can play. It does not change scores and is free during the beta. ### 2. Turn it on Switch **Clarity read** on. A **Language** setting appears, set to **English**, with **More languages soon**. English is the only language in the beta. ### 3. Spot it in the candidate list Once a candidate finishes the interview and the read is ready, the position's candidate list has a **CLARITY** column next to **INTERVIEW**, here **High**. You can sort by it. ### 4. Filter by it Choose **Filters**, then **Clarity**. Filter on the **Overall** read, **High**, **Mixed** or **Low**, or on one row: **Answers the question**, **Easy to follow**, **Specific** or the language. Each row filters on **High**, **Mid** or **Low**. The filter also has **Not available**, with **Include**. ### 5. Open the Clarity card Open the candidate and go to **Screening**. The **Clarity** card sits at the top: **How the answers read as a set · transcripts only**, how many answers it read, here **2 of 2 answers**, and the overall read. ### 6. Read each row Open the card. It has a row for **Answers the question**, **Easy to follow** and **Specific**, plus one for the language, here **English**. Each row has its own level, short notes tied to a question, and quotes from the answers. The card ends with how it works: **Read from transcripts only. It doesn't consider accent, tone, emotion or appearance, and it doesn't change any score.** ### 7. Play a quote Each note and quote has a chip with the question and the time, such as **Q2 · 0:00**. Choose it to jump to that answer at that moment, with the transcript line highlighted, and check the quote yourself. ### 8. See it in Magic Review In **Focus view**, the same read shows as **CLARITY** next to **INTERVIEW**, and the Clarity card sits above the candidate's videos. ## FAQ **Does Clarity read change a candidate's score?** No. It sits next to the interview score and does not change any score. It never advances, holds or rejects anyone either. Every decision is yours. **What does it read?** The transcripts of the candidate's interview answers. It does not consider accent, tone, emotion or appearance. **Does it cost credits?** No. Clarity read is free during the beta. **Which languages does it support?** English only during the beta. **Will candidates who already finished get a read?** No. It applies to interviews completed after you turn it on for the position. **Is it on for every position?** No. It is off by default and you turn it on per position, in the video interview settings. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Configure screening` · `Clarity read` · `Beta` · `Adds a High / Mixed / Low read of whether the answers address the question, are easy to follow, and are specific. Transcript-based, with quotes you can play. Doesn't change scores. Free during beta.` · `Language` · `English` · `More languages soon` · `CLARITY` · `INTERVIEW` · `High` · `Filters` · `Clarity` · `Overall` · `Mixed` · `Low` · `Mid` · `Not available` · `Include` · `Answers the question` · `Easy to follow` · `Specific` · `Screening` · `How the answers read as a set · transcripts only` · `2 of 2 answers` · `Read from transcripts only. It doesn't consider accent, tone, emotion or appearance, and it doesn't change any score.` · `Q2 · 0:00` ## Related - https://www.hiretruffle.com/how-it-works/scoring - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/guides/set-up-a-one-way-video-interview - https://www.hiretruffle.com/how-it-works/guides/read-a-candidate-profile - https://www.hiretruffle.com/how-it-works/guides/review-candidates-in-magic-review --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to upload resumes you already have to Truffle > Upload resumes you already have to a Truffle position: PDF or DOCX, up to 50 at a time, scored against your resume criteria, with no email to candidates. Source: https://www.hiretruffle.com/how-it-works/guides/upload-resumes-you-already-have Last verified against the product: 2026-10-05 Time required: 4 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can upload a batch of resumes to a position, you know which files Truffle refuses and why, and you can find the uploaded candidates scored in your list. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - An active position that scores resumes, with resume criteria set. The upload row only appears on a position with Resume turned on. - The resumes, as PDF or DOCX files of 5 MB or less, that you obtained lawfully. ## Steps ### 1. Open Bulk resume upload Open the position and choose **Get candidates** in the tabs at the top right. Find the **Bulk resume upload** row. On a position with no candidates yet, it reads **Sitting on a stack of resumes from a past search or an agency?** with an **Upload** action on the right. Choose **Upload**, or click the row once it has candidates, to open it. ### 2. Check what the upload takes The row opens to a drop area: **Drag resumes here, or browse**. Under it, **PDF or DOCX · 5 MB each · up to 50 at a time**. Above it, a line says that **Uploaded candidates aren’t contacted**: they wait in your list until you invite them. > Note: Scanned or image-only PDFs are read with text recognition, so a resume that is a photo inside a PDF can still be scored. ### 3. Add your files Drag the files onto the drop area, or choose **browse** and pick several at once. Each accepted file is listed with its size and an × to remove it, with a count such as **3 ready to upload** and **Clear all**. Files Truffle cannot take are listed in red with the reason, here **1 skipped** and **Cover-letter.txt**, **not a PDF or DOCX**. > Note: Other reasons a file is turned away before upload: **empty file**, **over 5 MB**, and **over the 50-resume limit** for every file past the 50th. ### 4. Confirm where the resumes came from Choose **Start uploading resumes**. The first time you upload, **Before you upload resumes** explains **What Truffle does**, **What Truffle does not do** and **What’s on you**. Each resume is read and scored against your criteria. No resume is rejected or advanced automatically, and Truffle does not contact these candidates. Tick the box to confirm you obtained the resumes lawfully and gave any required notices, then choose **Upload 3 resumes**. > Note: After your first upload, the window is replaced by a one-line reminder under the drop area, with **View details** to read it again. ### 5. See the upload land The row's badges update to **✓ Live** and **3 uploaded · 0 completed**. The drop area is ready for the next batch, with the reminder line under it: **By uploading, you confirm these resumes were obtained lawfully**. ### 6. Read what was skipped When an upload adds fewer resumes than you sent, the row says so. Uploading the same file to the same position again adds nothing: **No new resumes added**, **1 skipped**, and the file name with **duplicate**. Choose **Upload more** for another batch, or **View candidates**. ### 7. Find them scored in your list Choose **Candidates**. Each resume becomes a candidate in **For Review**, with a small upload mark on the avatar. Truffle reads the name and email from the resume and scores it against the position's resume criteria, the same way it scores candidates who apply through your job page. Scoring takes a few minutes. The **RESUME** column shows the result, such as **High** or **Mid**, and **Decide** is yours. > Note: Screening a resume costs 1 credit. Nothing is rejected or advanced automatically. ### 8. Open an uploaded candidate Open a candidate. The header reads **Uploaded today** instead of an apply date. The **Resume** tab shows **Scores at a glance** with the **Resume match**, a **Candidate summary** with strengths and points worth exploring in an interview, and **Resume signals**. ### 9. Check the reasons behind the score Further down, **Criteria match** scores each of your criteria as **Strong**, **Some** or **None**, with the reason and the line from the resume it rests on. > Note: The resume screening guide covers setting and editing the criteria. ## FAQ **Which files can I upload?** PDF or DOCX, up to 5 MB each and up to 50 files at a time. Scanned or image-only PDFs are read with text recognition. Anything else, such as a plain text file, is refused with the reason before you upload. **Does Truffle email the candidates I upload?** No. Uploaded candidates are not contacted. They wait in your list, and they only hear from Truffle if you invite them to an interview. **Are uploaded resumes scored differently?** No. Each one is parsed and scored against the position's resume criteria the same way as a resume from your job page, and lands in For Review. Nothing is rejected or advanced automatically. **What does an upload cost?** Screening a resume costs 1 credit, the same as for any candidate whose resume is scored. **What happens if I upload the same resume twice?** The second copy is skipped as a duplicate and nothing is added. Truffle compares the file with the resumes already uploaded to that position. **Why do I have to confirm where the resumes came from?** These candidates did not apply through Truffle, so they have not seen Truffle's AI notice. Before your first upload you confirm that you obtained the resumes lawfully and gave candidates any notices required where you hire. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Get candidates` · `Bulk resume upload` · `Sitting on a stack of resumes from a past search or an agency?` · `Upload` · `Uploaded candidates aren’t contacted` · `Drag resumes here, or browse` · `PDF or DOCX · 5 MB each · up to 50 at a time` · `Start uploading resumes` · `3 ready to upload` · `Clear all` · `1 skipped` · `not a PDF or DOCX` · `empty file` · `over 5 MB` · `over the 50-resume limit` · `Before you upload resumes` · `WHAT TRUFFLE DOES` · `WHAT TRUFFLE DOES NOT DO` · `WHAT’S ON YOU` · `No resume is rejected or advanced automatically` · `Truffle doesn’t contact these candidates. Nothing is sent unless you invite someone to interview.` · `Upload 3 resumes` · `✓ Live` · `3 uploaded · 0 completed` · `By uploading, you confirm these resumes were obtained lawfully` · `View details` · `No new resumes added` · `Nothing was added to your candidate list.` · `duplicate` · `Upload more` · `View candidates` · `For Review` · `RESUME` · `High` · `Decide` · `Uploaded today` · `Scores at a glance` · `Resume match` · `Candidate summary` · `Resume signals` · `Criteria match` ## Related - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/scoring - https://www.hiretruffle.com/how-it-works/guides/screen-resumes-with-ai-criteria - https://www.hiretruffle.com/how-it-works/guides/invite-candidates-by-email --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to use Analytics in Truffle > Read Truffle's Analytics: every active position at a glance, then one position's screening funnel and how finished candidates split across decisions. Source: https://www.hiretruffle.com/how-it-works/guides/use-analytics Last verified against the product: 2026-10-05 Time required: 4 min Every screenshot and label below was captured from the live product. **Outcome.** By the end you can read every position's funnel at a glance, open one position to see where candidates drop off, and see how the ones who finished have been decided. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - At least one position that has received candidates. A draft has nothing to measure. ## Steps ### 1. Open Analytics Choose **Analytics** in the sidebar (the chart icon). The page reads **Screening pipeline performance across your positions** and opens on the last **30 days**. Four cards sum up your account: **Active positions**, **Candidates screened**, **Avg. completion rate** and **Awaiting review**. They count only candidates from the chosen window, so a quiet month can read zero. ### 2. Choose a time window Pick **7 days**, **30 days**, **90 days** or **All time** at the top right. Every number on this page changes with it. On **All time**, this account has **2** active positions, **8** candidates screened, an **89%** average completion rate and **6** awaiting review. ### 3. Read the position cards Under **Active (2)** and **Closed (0)**, each position has a card. Positions with candidates to review come first. A card shows the title, **Early data** while fewer than 10 candidates have started, how long the oldest unreviewed candidate has waited (**oldest: 98d**), how many are waiting (**3 to review**), the date it was created, a small funnel, and four numbers: **Candidates**, **Completed**, **Completion rate** and **Advanced**. > Note: With fewer than 10 started candidates, rates read **Too early** rather than a percentage that would swing with every new candidate. ### 4. Open a position Click a card. The position's page has **All positions** to go back, **Open in new tab** and **Go to position**, which opens its candidate list. Four cards lead the page. **Candidates** gives the total and where they came from, such as **13 via link · 1 imported · 8 other**. **Completion rate**, **Avg. match score** and **Avg. time to review** read **Too early** until 10 candidates have started. ### 5. Read the funnel **Screening pipeline** lists every stage in order, each labelled with its role in the funnel and its count. Here: **Candidates** 22 and **Started** 6 (**ENTRY**), **Qualification** 6 (**FILTER**, with **1 knocked out**), **Video interview** 5 (**SCREENING**), **SJT** 5 (**ASSESSMENT**) and **Completed** 5 (**COMPLETION**). Once 10 candidates have started, each stage also shows the percentage that came through from the stage before. Until then it reads **Too early**. ### 6. See how finished candidates were decided **Disposition** splits the candidates who completed screening by status: **Advanced**, **Hired**, **On hold**, **Rejected** and **For review**. Here the 5 who completed are 1 hired, 1 on hold, 1 rejected and 2 still for review. A line at the bottom names the stages this position screens with. > Note: A hired candidate counts once, in Completed and under Hired. Every status here was set by a person: Truffle's scores never advance, hold or reject anyone. ## FAQ **Why does Analytics say Too early?** Rates and the conversion between stages appear once at least 10 candidates have started on a position. Below that, the position is marked Early data and rates read Too early. Counts are always shown. **Why do the overview cards show zero?** The overview opens on the last 30 days and counts only candidates from that window. Choose 90 days or All time to include older candidates. **What counts as Completed?** A candidate who finished every stage of the screening. Hired candidates stay in Completed and are also counted under Hired in Disposition, never twice in the funnel. **Can I see closed positions?** Yes. The Closed tab on the Analytics overview lists them, with the same cards as active positions. **Does Analytics include drafts?** No. A draft position has not collected candidates, so it has nothing to measure. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Analytics` · `Screening pipeline performance across your positions` · `7 days` · `30 days` · `90 days` · `All time` · `Active positions` · `Candidates screened` · `Avg. completion rate` · `Awaiting review` · `89%` · `Active (2)` · `Closed (0)` · `Early data` · `oldest: 98d` · `3 to review` · `Candidates` · `Completed` · `Completion rate` · `Advanced` · `Too early` · `All positions` · `Open in new tab` · `Go to position` · `13 via link · 1 imported · 8 other` · `Avg. match score` · `Avg. time to review` · `Screening pipeline` · `Started` · `ENTRY` · `Qualification` · `FILTER` · `1 knocked out` · `Video interview` · `SCREENING` · `SJT` · `ASSESSMENT` · `COMPLETION` · `Disposition` · `Hired` · `On hold` · `Rejected` · `For review` · `This pipeline screens via qualification, Video interview, and SJT.` ## Related - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/getting-candidates - https://www.hiretruffle.com/how-it-works/guides/review-candidates-in-magic-review - https://www.hiretruffle.com/how-it-works/guides/share-your-position-link --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com --- # How to use scorecards and structured reviews in Truffle > Set up a scorecard for a position, review a candidate with star ratings and a recommendation, and read the team's combined view once your review is in. Source: https://www.hiretruffle.com/how-it-works/guides/use-scorecards-and-structured-reviews Last verified against the product: 2026-10-05 Time required: 5 min Every screenshot and label below was captured from the live product. **Outcome.** By the end your position has a scorecard, you have submitted your own review of a candidate, and you can read how the rest of the team rated them. ## Before you start - A Truffle account. The 7-day free trial works: 30 credits, no credit card. - A position with at least one candidate, and teammates invited to your account. ## Steps ### 1. Open Reviews & scoring Open the position and choose **Settings** under its name in the sidebar. Scroll to **Reviews & scoring**, which reads **Configure how your team reviews candidates for this position.** A new position shows **No scorecard configured yet.** Choose **Set up scorecard**. ### 2. Start from the suggested criteria **Edit scorecard for this position** opens with four common criteria: **Communication skills**, **Problem solving**, **Cultural fit** and **Motivation**. Every criterion is rated on 1 to 5 stars. Use the bin icon next to a criterion to delete it. ### 3. Make the criteria fit the role Add from **SUGGESTIONS**, such as **+ Customer orientation**, or choose **+ Add custom criterion**, type a name and choose **Add**. For a Sales Development Representative this scorecard keeps Communication skills and Problem solving, and adds Customer orientation and a custom Prospecting research. A scorecard holds up to 10 criteria; the count under the list shows where you are. ### 4. Save the scorecard Choose **Save scorecard**. Reviews & scoring lists the criteria with **Edit scorecard** and **Remove**. Every reviewer on the position now rates candidates against these criteria. ### 5. Open your review of a candidate Open the candidate's profile and choose the speech bubble icon at the top right to open the evaluation panel. Your review shows **Overall rating**, **Recommendation** with **Move forward**, **Unsure** and **Decline**, and **Scorecard (4 criteria)**. With a scorecard the overall rating says **Rate scorecard below**: it is worked out from your criterion ratings. ### 6. Rate each criterion and recommend Click the stars next to each criterion. The overall rating fills in from your criterion ratings. Pick a recommendation. **Submit review** stays greyed out until you have chosen one. A recommendation is your view for the team. It does not change the candidate's status; you still decide that yourself. ### 7. Submit your review Choose **Submit review**. The panel shows **YOUR EVALUATION** with your overall rating (here **4/5**), your recommendation and **Your scorecard**, which opens to show each rating. Choose **Edit** to change it later. Your ratings are yours: no one else can change them. ### 8. See the team's reviews once yours is in A Member does not see anyone else's review of a candidate until they submit their own. After that, the team's reviews appear in the panel: the consensus, the average star rating, the number of reviews, the split of recommendations, **Scorecard averages** and one row per reviewer. Here two reviewers disagree, so it reads **No consensus**, **3.5**, **2 reviews**, **Move forward 1** and **Unsure 1**. ### 9. Compare ratings per criterion Open **Scorecard averages** to see the average for each criterion, and open a reviewer's row to see their own criterion ratings. This shows where reviewers agree and where they differ: here both rate Communication skills highly and differ most on Prospecting research. ### 10. Owners and Admins can look first Owners and Admins can see the team's reviews before they submit their own. The panel then says **You're viewing as an admin.** and **Submit your own review for it to be included in the consensus.** ### 11. The scorecard locks once ratings are in As soon as anyone submits criterion ratings, Reviews & scoring shows **This scorecard is locked because criterion ratings have been submitted.** and **Edit scorecard** is greyed out, so every review on the position uses the same criteria. > Note: Set the criteria before your team starts reviewing. ## FAQ **Does a review move the candidate forward or reject them?** No. Move forward, Unsure and Decline are each reviewer's view for the team. The candidate's status only changes when someone on your team decides. **Can teammates see my review before they write theirs?** Members cannot. They see the team's reviews only after they submit their own. Owners and Admins can look before reviewing, and the panel tells them their own review is not in the consensus yet. **Can someone change my rating?** No. Each reviewer's ratings and recommendation are their own. You can change yours with Edit. **Can I change the scorecard after reviews start?** No. Once anyone has submitted criterion ratings the scorecard is locked and Edit scorecard is greyed out. Set the criteria before reviews begin. **How many criteria can a scorecard have?** Up to 10. Each one is rated from 1 to 5 stars. ## Exact labels in the product These strings are captured from the live product and verified automatically, so they can be quoted directly: `Reviews & scoring` · `Configure how your team reviews candidates for this position.` · `No scorecard configured yet.` · `Set up scorecard` · `Edit scorecard for this position` · `Communication skills` · `Problem solving` · `Cultural fit` · `Motivation` · `+ Add custom criterion` · `SUGGESTIONS` · `+ Customer orientation` · `4 of 10 criteria` · `Save scorecard` · `Edit scorecard` · `Remove` · `Overall rating` · `Rate scorecard below` · `Recommendation` · `Move forward` · `Unsure` · `Decline` · `Scorecard (4 criteria)` · `Submit review` · `YOUR EVALUATION` · `Edit` · `4/5` · `Your scorecard` · `Scorecard averages` · `No consensus` · `3.5` · `2 reviews` · `Move forward 1` · `Unsure 1` · `You're viewing as an admin.` · `Submit your own review for it to be included in the consensus.` · `This scorecard is locked because criterion ratings have been submitted.` ## Related - https://www.hiretruffle.com/how-it-works/teams - https://www.hiretruffle.com/how-it-works/reviewing - https://www.hiretruffle.com/how-it-works/roles-and-permissions - https://www.hiretruffle.com/how-it-works/guides/invite-your-team-and-set-roles - https://www.hiretruffle.com/how-it-works/guides/make-a-decision --- Truffle is an AI screening platform for small teams doing high-volume hiring: resume screening, one-way video interviews, and talent assessments, working with job boards like Indeed or an existing ATS. AI surfaces the evidence and you make every decision. Scores never reject a candidate; the only automatic rejection is a qualification rule the employer writes. https://www.hiretruffle.com